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Contact Centre on Vodafone IE

Contact Centre

What is Contact Centre?

How customers contact you, and how you respond to them, is crucial for your business.  With all your contact options in one easy-to-manage system you can build a great customer experience.

Contact Centre from Vodafone means you can deal with customer queries by email, phone, website, and even social media. And, it's integrated with your unified communications system so you can sort more queries first time.

Why Contact Centre for your business?

Flexibility

Work flexibly, stay connected even when you're at home.

Consistency

Consistent and predictable customer experience across all channels.

Faster

You can respond to queries faster in the right way and in real time.

Analysis

Data analytics lets you tailor customer experiences.

Get the whole story - talk to an expert

or Call 1800 855 696

Is your business ready for the future?

Take our free Future Ready Indicator

Find out more Ready Business Module

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