What is Contact Centre?
How customers contact you, and how you respond to them, is crucial for your business. With all your contact options in one easy-to-manage system you can build a great customer experience.
Contact Centre from Vodafone means you can deal with customer queries by email, phone, website, and even social media. And, it's integrated with your unified communications system so you can sort more queries first time.
Why Contact Centre for your business?
Work flexibly, stay connected even when you're at home.
Consistent and predictable customer experience across all channels.
You can respond to queries faster in the right way and in real time.
Data analytics lets you tailor customer experiences.