About you

As a Pay as you go customer, you must meet the below requirements to be eligible to receive an unlock code:

  • Your phone was purchased from Vodafone Ireland (phones bought from Carphone Warehouse or another store cannot be unlocked)
  • You have topped up by at least €127 in the last 12 months for your first unlock code
  • You have topped up by at least €254 in the last 12 months for your second unlock code
  • You have topped up by at least €381 in the last 12 months for your third unlock code
  • The associated mobile number must have been used with the handset that is being requested to be unlocked
  • You have not requested three or more unlock codes in the past 12 months and not requested one in the past 3 months

As a Bill pay customer, you must meet the below requirements to be eligible to receive an unlock code:

  • Your phone was purchased from Vodafone Ireland (phones bought from Carphone Warehouse or another store cannot be unlocked)
  • Your Vodafone account must be paid up to date
  • The associated mobile number must have been used with the handset that is being requested to be unlocked
  • You have connected to bill pay for at least 12 months or have spent €200 on your account
  • You have not requested three or more unlock codes in the past 12 months and not requested one in the past 3 months

Your bill pay plan name can be found on your most recent bill or login to My Vodafone to check your plan name

Handset Information

The model is the name of your device that you want to unlock e.g. iPhone 5S, Sony Xperia J, Nokia Lumia 1520, Samsung Galaxy S5, or HTC One Mini.

Manufacturers may require your model number to help retrieve your device unlock code.

To find your IMEI number, look behind the battery or dial *#06# into your phone and it will display on screen