As a Pay as you go customer, you must meet the below requirements to be eligible to receive an unlock code:
As a Bill pay customer, you must meet the below requirements to be eligible to receive an unlock code:
Your bill pay plan name can be found on your most recent bill or login to My Vodafone to check your plan name
The model is the name of your device that you want to unlock e.g. iPhone 5S, Sony Xperia J, Nokia Lumia 1520, Samsung Galaxy S5, or HTC One Mini.
Manufacturers may require your model number to help retrieve your device unlock code.
To find your IMEI number, look behind the battery or dial *#06# into your phone and it will display on screen
This information will help us to ensure we use the correct channels to retrieve your device's network unlock code.