2. What make and model is your phone?
  3. Your phone's IMEI Number
  4. What type of issue are you having?
  5. When did the issue last occur?
  6. Does the issue happen always or only some of the time?
  7. Do any of these describe your issue?
  8. If you can't see your issue above, please provide steps for reproducing the issue: (Use ‘>’ to separate each step)
  9. Contact email
  10. Submit

Please fill in the information you can to help us solve your problem with Trade in

To get your phone's IMEI number dial *#06# from your device. You'll see your IMEI number displayed on your screen.

To get your phone's IMEI number dial *#06# from your device. You'll see your IMEI number displayed on your screen.

You can usually also find your IMEI number on your phone.
Apple: Settings > General >About
Android: Settings > About phone