Closure of vodafone.ie email relay system
We have identified potential users of a vodafone.ie email relay system that removes spam and directs your emails correctly.
As Vodafone no longer supply an email service, this relay function will no longer be available from 12th November 2018.
If you think you may be using this relay system, you will need to check that your new email provider has this function set up so that you do not encounter any disruption to your emails.
What is an email relay system?
An inbound mail relay receives emails addressed to your domain and redirects them to your main mail server. It filters any emails containing spam or viruses.
An outbound mail relay receives emails addressed to external addresses from your main mail server and sends them to the appropriate mail servers. It also filters any emails containing spam or viruses.
As Vodafone no longer supply the vodafone.ie email service, the relay service will no longer be available from November 12th 2018.
How will this impact current users?
If you have not changed your settings to an external mail relay provider by November 12th 2018 you will not be able to send or receive emails.
Most users will have a new email provider. Your new provider will offer a mail relay service. If not, there are many services available for you to choose from, at your discretion
When will users be notified of the vodafone.ie relay system closure?
Can a user retrieve emails that they have missed if they do not have an active relay system?
If a user is not set up with a relay system, how can they do this?
This will vary based on the provider. Here are some examples:
Gmail
How to change: https://kinsta.com/knowledgebase/free-smtp-server/
Yahoo
How to change: https://help.yahoo.com/kb/SLN4724.html?guccounter=1
Apple Mail
How to change: https://support.apple.com/en-ie/guide/mail/outgoing-server-settings-cpmlprefsmtpserver/mac
How to check: https://support.apple.com/en-ie/guide/mail/verify-an-accounts-outgoing-mail-server-mlhlp1106/mac
Outlook
How to change: https://www.studiocoast.com.au/knowledgebase/900/email-program-setup-guides/change-smtp-server---outlook-2013.aspx
How to check: https://www.sanebox.com/help/294-outlook-2013-how-do-i-find-my-server-settings
Outlook Express
How to Change: https://support.microsoft.com/en-us/help/2419526/setting-up-mail-servers-in-outlook-express
