How do get Gigabit broadband?
How long does it take to set up Gigabit broadband?
Once we can confirm your address is eligible for Gigabit Broadband, we will schedule a time that will suit you for an engineer to call to your home to install the service, this can sometimes be a two-step process. The engineer will connect your modem and support the setup of up to two devices in your home to ensure the service is working properly so you can start to enjoy your Gigabit Broadband straight away!
The following devices will be supported:
- Laptops / desktops
Other devices such as game consoles, Smart TVs will be supported on a “reasonable endeavors” basis
Will an engineer call to my house to install the modem if I get Gigabit Broadband?
What times are available for Fibre installation appointments?
What if I need to reschedule my installation appointment for Gigabit Broadband?
If you are an existing Vodafone customer , please login to your My Vodafone at Home account, which requires your Customer Number and email address to reschedule your appointment.
Your Customer Number can be found on your welcome letter/email. If you cannot locate this, then please call our Customer Care team on 1907 to reschedule. Please call before 4pm on the day before your appointment in order to successfully re-schedule.
If your appointment is on a Monday, please call before 4pm the previous Friday.
Why can’t I use my monitored alarm with Gigabit Broadband?
Will I get a new landline number when I switch to Vodafone Gigabit Broadband?
Do I need a new modem with Vodafone Gigabit Broadband?
I heard Gigabit Broadband is fast but how does it work?
Gigabit Broadband is a brand new broadband delivery technology. It is the first of its kind in Ireland. The service is delivered by a brand new 100% fibre optic network and powered by light delivering speeds up to 1000Mbps.
The fibre optic network provides a far superior service without the challenges of older copper services. This means a more reliable broadband service that the whole household can use without any worries of congestion on multiple devices simultaneously.