PAYG NPT

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Updated: 15/05/2024
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What is NPT?

NPT or Network Profile Tool is a system that can be access via the smart menu within a contextualised number and will hold the provisioned profile of that mobile number.

Customer support > Network profile tool

This profile is used to connect a number to the network via the HLR (Home Location Register) and VLR (Visitor location Register).
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What must you never do in NPT?

1.        Disconnect/Reconnect = You must not do this until you have been fully technically trained and only then after following clear instructions as to when you can.

2.        Delete Voice mail box = Do not do this at any stage as it will remove the customers voice mail and reset it to default if the customer calls 171.

3.        [SCHAR] Individual Subscribed Charging Characteristic = Do not use as it was only for a legacy offer, we had for our customers.

 

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Can you access NPT outside UFE?

Yes, you can use the below link.

However, you will have to enter a number then search for it. The format to use is 35387*******

Search for a HLR profile (vodafone.com)

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Icons at the top right, what are they?

The first icon is to tell you that you are in a Mobile subscription.

The second 3 icons are for fixed services, Broadband, Landline & T.V.

The remaining are used by technical support.

 

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What is the View page in NPT on a PAYG subscription?

The view section has several sections that can’t be edited on this page.

However, there are hyperlinks to other pages and selectable buttons that have certain functionality.

Let have a look at each section:

Top of the page

1. The Top of the page will show you the MSISDN (Mobile Station International Subscriber Directory Number) and IMSI (International Mobile Subscriber Identity) information.

2. Mobile icon to advise it is a Mobile number as NPT is also used for our Fixed Services

3. Four options to select, View is the default, Edit will take you to the Editable page and Audit Trail will provide edit activity by agents on that subscription.

4. *You may see a 5th option for 5G, Remove or Add, this will only appear if the plan is 5G compatible.

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Connection

1. Will show what HLR profile you are in.

2. HLR Status, to identify if a subscription is connected to the Home Location Register.

3. VLR Status, to provide the Visitor Location Number. 353 indicates they are in the Ireland location.

4. SGSN, used to GPRS(Data) status. Note used, so ignore UNKNOWN status.

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AMSISDN

1. Only used on Business Accounts, please ignore if you are Consumer.
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MNP (Mobile Number Portability)

1. Will provide information if the Number has ported in from another network, Used only by Technical support and the porting team.
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Supplementary Service Data

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. BAOC, check active status on Barring of All Outgoing Calls.

2. BAIC, check active status on Barring of All Incoming Calls.

3. BICRO, check active status on Barring of All Incoming Calls when Roaming.

4. BOIC, check active status on Barring of All Outgoing International Calls.

5. CAW, check Call Waiting setup.

6. CFB, check Call Forwarding on Mobile Subscriber Busy. Number presented will indicate if Active. (Mailbox e.g., 353875240391)

7. CFNRC, check Call Forwarding on Mobile Subscriber Not Reachable. Number presented will indicate if Active.

8. CFNRY, check Call Forwarding on No Reply. Number presented will indicate if Active.

9. CFU, check active status Call Forwarding Unconditional.

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Other

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. IMSI, provides the International Mobile Subscriber Identity number and is hyperlinked to access the subscription 4G(HSS) setup.

2. NAM (Network Access Mode) Bar is an operational internet bar to protect customers getting large charges when they have used all their data allowance.

3. Ringing Time, provides the number of seconds a customer’s number can ring before it goes to voice mail.

4. 5G, indicates if a subscription is setup on 5G. Selection of plan can impact the value for access.

5. OICK, used for Business customers only.

6. TICK, used for Business customers only.

7. NG (Next Generation) Voice indicates if a subscription has a 4G calling profile setup. The value is hyperlinked to access the profile information.

8. Clear Customer, only used for Clear customers. 

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HSS

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. Subscriber Number provides the mobile number and is Hyperlinked to access the HLR View page.

2. Profile ID, 211 indicating that they are on the odd number ending PAYG 4G setup profile. 212 is for even ending PAYG numbers.

*For PAYG customers, 212 or 211 = VoLTE non-5G, 221 or 222 = VoLTE 5G

*For BP customers,111 or 112 = VoLTE non-5G, 121 or 122 = VoLTE 5G

3. IMEI, will show you the International Mobile Subscriber Identity number.

4. Roaming Allowed, will indicate if the profile is accessible when roaming.

5. Location, to check the status of a 4G connection in a 4G location.

6. IMEI, will provide the International Mobile Equipment Identifier (Mobile device the customer is using).

*All the other information is for technical support agents only.

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Permanent Subscriber Data

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. CAT (Category) indicates if it’s a (Value 7) PAYG mobile setup or (Value 10) Bill Pay setup.

2. TS11 is for Telephony or Voice setup the with (Value 1) indicating active and (Value 0) not active.

3. TS21 is for incoming text/SMS with the (Value 1) indicating active and (Value 0) not active.

4. TS22 is for outgoing text/SMS with the (Value 1) indicating active and (Value 0) not active.

5. Caller Display to be active we need to have the below values set.

-          CLIP = (Value 1)

-          CLIR = (Value 1)

-          SOCLIP = (Value 0)

-          SOCLIR = (Value 2)

6. OBI, OBO, OBOPRE & OBOPRI are all operation bars that prevent making calls if the Values = 1 indicates it’s an active bar and subscription won’t be able to make that type of call. To remove a bar the Value must = 0.

7. OBR is for a Roaming bar with the (Value 1) indicating a bar is active, you may also see the value 3 indicating a bar is active. The value must be 0 to remove a bar.

*All the other information is for technical support agents only.

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Location Data

1. VLR Address, indicates if the subscription is on the Visitor Location Register with a number. If the number is 353 it indicates, they are in Ireland. If a subscription is roaming it will display that area code.

2. MSC Number, indicates if the subscription is on a Message Switching Centre with a number. If the number is 353 it indicates, they are on an Irish Mobile Switching Centre. If a subscription is roaming it will display that area code.

*Subscriptions need to have visible numbers so that they can connect to other subscription in order to make and receive calls.

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APN profile

1. PDPCP, provides the Access Point Name profile setup, with 211 indicating that they are on the odd number ending PAYG setup profile. 212 is for even ending PAYG numbers.
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APN Direct

This section can provide extra detail on individual APNs which are mainly used by technical support to see if a subscription has the correct access point.

However, all APN Profile provision carry the applicable APNs for data connectivity and blank information in here does not indicate they have no active APNs.

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PCRF

This section provides the data speed a subscription can achieve based on the plan they have chosen.

The POLICY_ID is the key indicator as to what speed they can have.

  • Policy ID = 1 (Best available)
  • Policy ID = 10 (10MBPS)
  • Policy ID = 2 (2MBPS)
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View Edit section

The view section has a tab that you can select to Edit the network settings.
  • [NAM] Network Access Mode, indicates if there is a data bar in place, which can be removed and then by selecting Update.
  • Ringing Time, indicates ring time in seconds, which can be amended and then by selecting Update.
  • [STYPE] Subscription Type, only used by Business subscriptions.
  • [MPTY] Multi Party Service, only used by Business subscriptions.
  • [TS11] Telephony, provides the option to remove or add voice ability and then by selecting Update.
  • [TS21] SMS Receive, provides the option to remove or add incoming text ability and then by selecting Update.         
  • [TS22] SMS Send, provides the option to remove or add outgoing text ability and then by selecting Update.
  • [TS62] Fax, not used.              
  • Deregister VLR, used by technical support after performing troubleshooting steps, which refreshes the subscription.
  • [BAIC] Barring of all incoming calls, provides the option to remove or add a bar and then by selecting Update.           
  • [BAOC] Barring of all outgoing calls, provides the option to remove or add a bar and then by selecting Update.
  • [BOIC] Barring of all outgoing international calls, provides the option to remove or add a bar and then by selecting Update.
  • [BICRO] Barring of all incoming calls while roaming, provides the option to remove or add a bar and then by selecting Update.
  • [BOIEXH] Barring of all outgoing international calls except home, provides the option to remove or add a bar and then by selecting Update.
  • [SCHAR] Individual Subscribed Charging Characteristic, Not used.

 

 

 
 
 
  • [CFU] Call forwarding unconditional, provides the option to activate or de-activate a divert and then by selecting Update.
  • Call forwarding unconditional number, provides the number the divert is set, can be amended and then by selecting Update.
  • [CFNRY] Call forward no reply, provides the option to activate or de-activate a divert and then by selecting Update.
  • Call forwarding no reply number, provides the number the divert is set, can be amended and then by selecting Update.
  • [CFB] Call forward busy, provides the option to activate or de-activate a divert and then by selecting Update.
  • Call forwarding busy number, provides the number the divert is set, can be amended and then by selecting Update.               
  • [CFNRC] Call forwarding not reachable, provides the option to activate or de-activate a divert and then by selecting Update.  
  • Call forwarding not reachable number, provides the number the divert is set, can be amended and then by selecting Update.               
  • [CAW] Call Waiting, provides the option to activate or de-activate call waiting and then by selecting Update.
  • [HOLD] Call Hold, provides the option to activate or de-activate call hold and then by selecting Update.
  • [SOCLIR] Calling Line Identification Restriction Subscriber Option, needs to be selected for caller display to be active.

 

 

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HSS profile for 4G Setup/Edit

The HSS profile is accessible via the View page by clicking on the IMSI hyper linking in the Other section.
You can also Search by the IMSI number, via the 4G Data option on the top right of the NPT home page.

Within the HSS profile you will see similar information from the View page. However, you now have an option to Edit settings based on your profile.

1. Subscriber Number provides the mobile number and is Hyperlinked to access the HLR View page.

2. Profile ID, 211 indicating that they are on the odd number ending PAYG setup profile. 212 is for even ending PAYG numbers.

3. IMEI, will show you the International Mobile Subscriber Identity number.

4. Roaming Allowed, will indicate if the profile is accessible when roaming.

5. Location, to check the status of a 4G connection in a 4G location.

6. IMEI, will provide the International Mobile Equipment Identifier (Mobile device the customer is using).

*All the other information is for technical support agents only.The HSS profile is accessible via the View page by clicking on the IMSI hyper linking in the Other section.

HSS Edit

1.  [ODB] Operator Designated Barring, indicates if there is a 4G data bar in place.

2.  Roaming Allowed, indicates if a subscription can use 4G Data while in another country. *Other country must have 4G.

3.  SCHAR Not Used

Once you make a change you have to select Update.

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NG Voice provision view

The HSS profile is accessible via the View page by clicking on the IMSI hyper linking in the Other section.
You can also Search by the mobile the number, via the NG Voice option on the top right of the NPT home page.

This section is read only, if a profile doesn’t appear it’s a technical issue and ticket will need to be raised via the technical support team.

Below is an active profile for a Bill Pay subscription and it’s key that they are registered.

However, it will be similar to a PAYG Subscription except the CSP & Profile ID will have either 211(odd number ending PAYG subscription) or 212 (even number ending PAYG subscription).

*For PAYG customers, 212 or 211 = VoLTE non-5G, 221 or 222 = VoLTE 5G

*For Bill Pay customers,111 or 112 = VoLTE non-5G, 121 or 122 = VoLTE 5G

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Permanent Subscriber Data List

Customer Controlled Services (Cust can activate and de-activate these)

BAOC

Bar all outgoing calls. (This activates when a RTG Customer becomes Inactive)

BICRO

Bar all incoming calls while roaming

BOIC

Bar all outgoing international calls

BOIEXH

Bar all outgoing international call except home

CAW

Call Waiting

CFB

Call forward when busy

CFNRC

Call forward when switched off or out of coverage

CFNRY

Call forward when no reply

CFU

Call forward unconditionally

HOLD

Call Hold

The following must be on the HLR for the subscriber to have the relevant service.

CAT-10  

Indicates a Post-Paid customer (Bill Pay)

CAT-7

Indicates a RTG customer (PAYG)

DBSG-1   

Default Basic Service group 1. Gives the customer some basic services.

BS26       

Data - send

TS62  

Fax – send

TS11       

Voice Capabilities

TS21       

SMS – Receive remove and reapply then send test to push thru.

TS22       

SMS – Send

CLIP       

Caller Line ID Presentation

CLIR       

Caller Line ID Restriction

SOCLIR   

Subscription Option Caller Line ID restriction

SOCFB

Your call is being diverted, please hold” on Call forward busy

SOCFRY  

Your call is being diverted, please hold” on ringing out.

SOCFRC   

your call is being diverted, please hold” on switched off

SOCFU    

your call is being diverted, please hold” on unconditional

OICK – 174

Indicates customer is RTG, must also have TICK –175

TICK – 175

Indicates Customer is RTG, must also have OICK –174

OICK – 177

Indicates customer is on VPN

OICK – 000

Indicates customer has no OICK value

ICI – 1

Found on RTG accounts and is used for billing purposes.

BS2G – 1

High Speed Data

BS2F – 5  

High Speed Data.

OSB1-1   

Prevents customers from using different messages centres

OFA-1    

Prevents users from diverting to an international number.

PAI-1       

Position allowed indicator. Used for location-based services

SOCB-1   

Subscriber Option Control of Barring.

BS31-1    

Data Speed. 1200bps.

OSB4-1       

Operator specific barring for Camel Roaming

SOCLIP-0 

Means every no can be seen. Never activate / change

BS2G       

Basic services for GPRS

BS3G     

Basic services for 3G

Operator Controlled Barring (Vodafone control these, not the customer)

OBA     

Operator barring all calls

OBI       

Operator barring incoming calls

OBO       

Operator barring outgoing calls

OBO – 4   

Operator barring all outgoing calls while roaming – only for camel roaming

OBO – 3  

Operator barring outgoing international calls except for home

OBO – 2   

Operator barring outgoing international calls

OBOPRE   

Operator barring outgoing premium calls for entertainment lines

OBOPRI   

Operator barring outgoing premium calls for information lines

OBR       

Operator barring for roaming

HLR Divert Codes

It is not possible to activate a divert to a premium, free phone or international number.

CFU

Unconditional Divert

CFNRC

Switched Off / Out of Coverage

CFNRY

No Reply

CFB

Busy

 

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