1. The Top of the page will show you the MSISDN (Mobile Station International Subscriber Directory Number) and IMSI (International Mobile Subscriber Identity) information.

2. Mobile icon to advise it is a Mobile number as NPT is also used for our Fixed Services

3. Four options to select, View is the default, Edit will take you to the Editable page and Audit Trail will provide edit activity by agents on that subscription.

4. *You may see a 5th option for 5G, Remove or Add, this will only appear if the plan is 5G compatible.

1. Will show what HLR profile you are in.

2. HLR Status, to identify if a subscription is connected to the Home Location Register.

3. VLR Status, to provide the Visitor Location Number. 353 indicates they are in the Ireland location.

4. SGSN, used to GPRS(Data) status. Note used, so ignore UNKNOWN status.

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. BAOC, check active status on Barring of All Outgoing Calls.

2. BAIC, check active status on Barring of All Incoming Calls.

3. BICRO, check active status on Barring of All Incoming Calls when Roaming.

4. BOIC, check active status on Barring of All Outgoing International Calls.

5. CAW, check Call Waiting setup.

6. CFB, check Call Forwarding on Mobile Subscriber Busy. Number presented will indicate if Active. (Mailbox e.g., 353875240391)

7. CFNRC, check Call Forwarding on Mobile Subscriber Not Reachable. Number presented will indicate if Active.

8. CFNRY, check Call Forwarding on No Reply. Number presented will indicate if Active.

9. CFU, check active status Call Forwarding Unconditional.

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. IMSI, provides the International Mobile Subscriber Identity number and is hyperlinked to access the subscription 4G(HSS) setup.

2. NAM (Network Access Mode) Bar is an operational internet bar to protect customers getting large charges when they have used all their data allowance.

3. Ringing Time, provides the number of seconds a customer’s number can ring before it goes to voice mail.

4. 5G, indicates if a subscription is setup on 5G. Selection of plan can impact the value for access.

5. OICK, used for Business customers only.

6. TICK, used for Business customers only.

7. NG (Next Generation) Voice indicates if a subscription has a 4G calling profile setup. The value is hyperlinked to access the profile information.

8. Clear Customer, only used for Clear customers. 

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. Subscriber Number provides the mobile number and is Hyperlinked to access the HLR View page.

2. Profile ID, 211 indicating that they are on the odd number ending PAYG 4G setup profile. 212 is for even ending PAYG numbers.

*For PAYG customers, 212 or 211 = VoLTE non-5G, 221 or 222 = VoLTE 5G

*For BP customers,111 or 112 = VoLTE non-5G, 121 or 122 = VoLTE 5G

3. IMEI, will show you the International Mobile Subscriber Identity number.

4. Roaming Allowed, will indicate if the profile is accessible when roaming.

5. Location, to check the status of a 4G connection in a 4G location.

6. IMEI, will provide the International Mobile Equipment Identifier (Mobile device the customer is using).

*All the other information is for technical support agents only.

This section holds a lot of provisioning information, let’s look at the information relevant to a PAYG subscription.

1. CAT (Category) indicates if it’s a (Value 7) PAYG mobile setup or (Value 10) Bill Pay setup.

2. TS11 is for Telephony or Voice setup the with (Value 1) indicating active and (Value 0) not active.

3. TS21 is for incoming text/SMS with the (Value 1) indicating active and (Value 0) not active.

4. TS22 is for outgoing text/SMS with the (Value 1) indicating active and (Value 0) not active.

5. Caller Display to be active we need to have the below values set.

-          CLIP = (Value 1)

-          CLIR = (Value 1)

-          SOCLIP = (Value 0)

-          SOCLIR = (Value 2)

6. OBI, OBO, OBOPRE & OBOPRI are all operation bars that prevent making calls if the Values = 1 indicates it’s an active bar and subscription won’t be able to make that type of call. To remove a bar the Value must = 0.

7. OBR is for a Roaming bar with the (Value 1) indicating a bar is active, you may also see the value 3 indicating a bar is active. The value must be 0 to remove a bar.

*All the other information is for technical support agents only.

1. VLR Address, indicates if the subscription is on the Visitor Location Register with a number. If the number is 353 it indicates, they are in Ireland. If a subscription is roaming it will display that area code.

2. MSC Number, indicates if the subscription is on a Message Switching Centre with a number. If the number is 353 it indicates, they are on an Irish Mobile Switching Centre. If a subscription is roaming it will display that area code.

*Subscriptions need to have visible numbers so that they can connect to other subscription in order to make and receive calls.

This section can provide extra detail on individual APNs which are mainly used by technical support to see if a subscription has the correct access point.

However, all APN Profile provision carry the applicable APNs for data connectivity and blank information in here does not indicate they have no active APNs.

This section provides the data speed a subscription can achieve based on the plan they have chosen.

The POLICY_ID is the key indicator as to what speed they can have.

• Policy ID = 1 (Best available)
• Policy ID = 10 (10MBPS)
• Policy ID = 2 (2MBPS)

1.  [ODB] Operator Designated Barring, indicates if there is a 4G data bar in place.

2.  Roaming Allowed, indicates if a subscription can use 4G Data while in another country. *Other country must have 4G.

3.  SCHAR Not Used

Once you make a change you have to select Update.