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Broadband & Always Connected on Vodafone IE

Vodafone Always Connected Broadband Technology

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If your internet connection gets cut off due to circumstance outside of your control like roadworks or a storm, you can stay online with our new broadband technology, Vodafone Always Connected

Vodafone Always Connected is an automatic network back-up for your broadband so you and your family can avoid interruptions and always stay connected.  

Benefits of Vodafone Always Connected

Seamless red icon
Stay connected - All your devices stay seamlessly connected without you needing to do anything
Red dongle icon
Powered by our best performing network - Keeps you streaming, studying and working as normal
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No installation - Simply plug in your Always Connected device into your broadband modem

How to get Vodafone Always Connected

Step 1 of Always Connected
Check the broadband speed and availability in your area using our address checker
Step 2 of Always Connected
Choose a broadband package and add Vodafone Always Connected to your order
Step 3 of Always Connected
Once your broadband is installed, we'll send you your Vodafone Always Connected device
Switcher.ie award icon for Best Broadband Provider
Umlaut award to Vodafone for best in test performance of fixed broadband in Ireland.

Frequently asked questions

How does Vodafone Always Connected work?

Vodafone Always Connected is a 4G backup for your broadband.

If your broadband experiences an interruption, Vodafone Always Connected will automatically switch you over to their 4G mobile network so you can stay connected. This way you don't have to do anything and can keep working, streaming, and gaming without any interruptions.
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I’m an existing Vodafone Broadband customer. Can I get Vodafone Always Connected?

Yes, Vodafone Always Connected is available for existing Vodafone Broadband customers. Just call into a Vodafone store today or dial 1907 to add Vodafone Always Connected to your account. Vodafone Always Connected is independent of your Vodafone Broadband contract. You can cancel Vodafone Always Connected at any time.

If you have a Gigabox modem with your existing Vodafone Broadband plan, your Vodafone Always Connected device will be sent to you within 2-3 working days.

If you do not have a Gigabox modem, your modem will be upgraded free of charge when you add Vodafone Always Connected to your account. Your Vodafone Always Connected device will be sent to you along with your Gigabox modem.
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Can I buy Vodafone Always Connected without Vodafone Broadband?

No, Vodafone Always Connected will only work with Vodafone Broadband.
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In what scenarios will Vodafone Always Connected work/not work?

Vodafone Always Connected will only work when there is a total loss of connectivity on your fixed broadband network.If fixed broadband connectivity is still present, though perhaps slower than normal, the 4G backup connection will not kick in. This is because Vodafone Always Connected will only start when a complete loss of connection occurs.

Loss of connectivity on your fixed broadband network may be because of:

  • Alterations to connections and wiring inside your home
  • Any local or exchange faults on your broadband
  • Fallen lines due to building work
  • Storms, high winds, or adverse weather conditions that cause damage to the fixed broadband network

 

Vodafone Always Connected will not work if:

  • Your modem does not have power e.g. if there is a power outage in your area, your modem will not be powered and Vodafone Always Connected will not work
  • Our 4G mobile network is down at the same time as your broadband - but this is highly unlikely
  • There is any damage to your modem
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When will I receive my Vodafone Always Connected device and how?

Your Vodafone Always Connected device will be sent to you via An Post.

If you are an existing Vodafone Broadband customer, your Vodafone Always Connected device should arrive by post within 2-3 working days.

If you are a new Vodafone Broadband customer, your Vodafone Always Connected device will be posted to you 2-3 working days after your broadband has been installed. 
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