Network Satisfaction Guarantee
We want every customer to have the best experience on our network but if you’re not completely happy, come back to us within 30 days of joining and we’ll cancel your contract so you can walk away.
If your plan included a new phone, we’ll take it back and refund what you paid for it. You’ll only pay for the first month of your plan, including any excess charges you’ve incurred. It’s that simple!
See frequently asked questions
Switching is easy
There are loads of reasons why you should switch to Vodafone. You can pick up a top smartphone for free and get the perfect plan to go with it. We've always got tons of great offers going on and you get up to €10 free credit when you switch. All this on a fast and reliable network you can trust.
To switch now, all you need is:
- your mobile number
- payment details
- bank details (only if signing up for a bill pay plan)
Then follow our three step switching process below
1. Buy online
Pick your new phone or SIM card, order online and choose when you want us to move your number over.
2. Put in your new SIM
When you receive your new phone or SIM card, just put the SIM card into it and turn it on - that's it. There's no need to contact your old network provider.
3. You're good to go
We'll do the rest. And don't forget, in case you're not completely happy, you have 14 days to change your mind.
Google Play Store
Purchase any apps or content through Google Play and bill to your Vodafone account.
A revolutionary way to buy Xbox and PlayStation memberships, games and gift cards using your mobile phone bill.
Place ads and make purchases through Done Deal and charge straight to your Vodafone bill.
Park with Parking Tag
Pay for yor parking any time through your phone. Find out more here!