Give us a call to order on 1800 805 014
Winner of the Switcher Awards for Best Value Home Broadband, Best Customer Benefits and Best Technical Support.
You can count on the reliability of Vodafone's network. After all, there's no point in having the fastest fibre broadband if the network doesn't work!
Gigabit Broadband is the fastest available, with speeds of up to 1,000Mbps.
We have a range of great value and worry free plans to suit everyone.
What do I need to complete an order?
In order to complete an order for home phone & broadband with Vodafone, you will need the following information:
- UAN (Universal Account Number) - This will be printed on the bill from your current provider, probably in the top right hand corner.
- BIC (Bank Identifier Code).
- IBAN (International Bank Account Number).
If you do not have any of these pieces of information you may need to contact our sales team on: 1800 805 014.
Please note that an operational landline is not included in Simply Broadband. If you have a landline based house alarm, you should contact your alarm company.
Is a landline included in Simply Broadband?
How does Vodafone TV work?
Do I need a new modem with Vodafone Fibre broadband?
What can I do with Vodafone equipment if I am not using it, or have cancelled my account?
If you have any Vodafone Home equipment that you are no longer using (modems, set-top-box, etc). We would like you return this to us as detailed in your contract.
There are three options for returning Vodafone Home equipment.
1. Return by courier
In contract accounts
Please contact us on 1907 to arrange collection of the Vodafone equipment you no longer require. A Vodafone agent will arrange an appointment to collect this equipment. When the appointment is confirmed a courier will call to your home or work to collect the equipment.
If you have recently cancelled your Vodafone account, a Vodafone agent will call you to organise for the Vodafone equipment to be collected by a courier. An agent will try to contact you two or three times to organise this recovery order. If these attempts are unsuccessful you will get a text message informing you of the equipment recovery attempt and advising you to call 1907 to make an appointment for collection. Once an appointment is confirmed a courier will call to your home or work to collect the equipment. If you don't arrange another collection you will be charged for the unreturned equipment.
2. Return to a Vodafone retail store
You can also return your Vodafone Home equipment to any Vodafone Retail store. Simply drop the old equipment into your local store.
3. Freepost directly to Fonua
Under special circumstances, if you are unable to be at home/work to facilitate a courier visit, you can post your Vodafone equipment using our free returns service to Fonua Returns, 1 Sandyford Park, Burton Hall Avenue, Sandyford Industrial Estate, FREEPOST F2572, Dublin 18.