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Vodafone

Cookie policy

What are cookies

Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. They mean that the website will remember you and how you've used the site every time you come back.

If you want to know more about cookies, head to aboutcookies.org

How we use cookies

We use cookies to keep track of what you've bought from us and what you've done on the site. Cookies also mean you can use services such as tracking your order, checking your account or topping up.

Our cookies don't hold personal information such as your name or bank details - they simply let us find that information once you're logged in. We take looking after your details seriously – we're always monitoring and improving how we protect your personal information.

 

  Where it appears What it's used for Expires
.ASPXAUTH broadband.vodafone.ie Used to determine if user has been authenticated. Expires at the end of the session
__atuvc community.vodafone.ie This is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. Expires after 2 years.
__atuvs community.vodafone.ie This is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. Expires after 30 minutes.
__bcvm_vid vodafone.ie Cookie used to support our live chat services. Expires at the end of the session.
__bcvm_vrid vodafone.ie Cookie used to support our live chat services. Expires after 1 year.
__ControllerTempData broadband.vodafone.ie Maintains temporary data used during the session. Expires at the end of the session.
__elqQ.push vodafone.ie - readybusiness
  • The persistent cookie tracks visits to our website and links your personal information to the browsing information associated with this cookie when you register for a service, white paper or newsletter.
  • As this cookie is aimed at enterprise business, if you’re a consumer who registered for a service, white paper or newsletter using one of Vodafone’s business pages or websites, opting out of this marketing using the online form or email will only opt you out of business-related promotional and marketing messages. To opt out of receiving consumer marketing messages, just get in touch.
Expires after 2 years
__RequestVerificationToken broadband.vodafone.ie Used to help maintain security, anti forgery mechanism. Expires at the end of the session.
__utma deviceguides.vodafone.ie This is the main way Google Analytics tracks unique visitors. Stored in this cookie is a unique visitor ID, the date and time of their first visit, the time their current visit started and the total number of visits they have made. Expires after 2 years
__utmb .deviceguides.vodafone.ie This is how Google Analytics decides whether a visit has timed out and also how deep a visit has gotten. It stores the number of pageviews in the current visit and the start time of the visitor's current visit. Expires within 30 minutes
__utmc deviceguides.vodafone.ie The __utmc cookie is the only session cookie used by Google Analytics. Its only purpose is to register that the visit ended if the browser gets closed. Expires at the end of the session
__utmt deviceguides.vodafone.ie Indicates the type of request, which is one of: event, transaction, item, or custom variable Expires after 10 minutes
__utmz deviceguides.vodafone.ie This is the traffic source cookie. It contains all of the traffic source information for the current visit, if it was different from the previous visit. If no traffic source information can be found for the current visit, the cookie is not changed. This is the way that Google Analytics attributes visit information, including conversions and transactions to a traffic source. It does not contain historical information for previous sources. Expires after 6 months
accessibilitycookie vodafone.ie Stores string value e.g. true or false for functionality Accessibility Style Switcher. Expires after 180 days
ADJUDACLUSTER support.vodafone.ie Web server to use Expires when you close your browser
CAKEPHP comingsoon.vodafone.ie Session cookie Expires when the browser is closed
CAKEPHP nac.vodafone.ie Session cookie Expires when the browser is closed
demdex vodafone.demdex.net This is used for online profiling for targeted marketing. Expires after 2 years
gpv_pn nac.vodafone.ie Maintains the state of the form Expires after 1 day
lang_coun_conf support.vodafone.ie Language & Country Expires when you close your browser
LID vodafone.ie A cookie set when you log into site. Expires after 5 years
Mbox vodafone.ie Records your journey through our website so we can see what content is relevant to you. That way we can show you products and services you might be interested in. Expires after 2 weeks
paperlessbilling vodafone.ie Stores string value e.g. RemindMeLater(Set cookie to remind user in 30 days) or NeverAskAgain(Set terms accepted to never show again). Expires after 30 days
preQualCookie vodafone.ie Stores LineEligibility in encrypted format. Expires after 13.33 minutes
s_cc vodafone.ie Determines whether cookies are enabled in your browser. Expires at the end of the session.
s_lastvisit vodafone.ie This cookie lets us know if you've been to vodafone.ie before. Expires after 3 years.
SESSIONID (any cookie containing SESSIONID)

vodafone.ie

broadband.vodafone.ie

support.vodafone.ie

community.vodafone.ie

Cookies that maintains the current state for the user. Expires when the session ends.
s_nr vodafone.ie This cookie tracks the details of your visit and your journey through vodafone.ie. It doesn't store any personal information. Expires after 1 month.
s_pers vodafone.ie Records things like the number of visits we have to each page  
s_ppv vodafone.ie Records the users previous page, set on following page. Expires when browsing session ends.
s_promotion vodafone.ie This stores the internal promotion interactions, banners etc. Expires when browsing session ends
s_sess vodafone.ie Temporarily remembers the products you've viewed and anything you've added to your basket during your visit to our website Expires when you leave the website
s_sq vodafone.ie Contains information about the previous link that was clicked on by the user. Expires when browsing session ends.
supercookie (cookie name varies depend on values of tokenName e.g. "n/a", "supercookie") vodafone.ie Create a super cookie if the user has asked to be kept logged in. Expires after 24 hours
surveyprovider vodafone.ie Checks if online surveys are present and enabled. Expires after 180 days
Svid vodafone.ie Remembers what areas of the website you've been on and the things you're most interested in.  
tradedoubler vodafone.ie Stores string value - request param tduid. Expires after 365 days
Usertype support.vodafone.ie Customer type Expires when you close your browser
utag_main vodafone.ie Used to track general and page specific analytic data. Expires after 1year.
web_template_personalisation_cookie support.vodafone.ie Timed cookie Expires immediately

Cookies and you

To buy a phone or sign up to services like My Vodafone or Vodafone Cherry Points on Pay as you go, you must have cookies enabled on your internet browser. The more popular ones are:

  • Internet Explorer
  • Firefox
  • Safari
  • Google Chrome

You can still see the website if you choose not to enable cookies. If cookies aren't enabled, your shopping experience will be limited to just browsing our site.

Controlling your cookies

You can control how you use cookies in your browser. If you don't know what browser you're using, find out by:

  • PC users: Go to 'Help' in your browser and choosing 'About'.
  • Mac users: Click on the Apple menu and choose 'About'.

How to enable cookies for PCs

Google Chrome

  1. Go to Settings
  2. Near the bottom of the page, select Show advanced settings.
  3. In the "Privacy" section, select Content settings.
  4. Select Allow local data to be set (recommended).
  5. Select Done.

Microsoft Internet Explorer 9.0

  1. Click the Tools button and then click Internet options.
  2. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK

Mozilla Firefox

  1. Click the menu button at the top right of your browser window and select Options.
  2. Then select the Privacy icon.
  3. Set 'Firefox will:'' to 'Use custom settings for history'.
  4. Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.

Safari on OSX

  1. Choose Safari
  2. Select Preferences followed by Privacy.
  3. You can then choose to block or unblock cookies.

Block cookies

If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:

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