Cookie policy

What are cookies

Cookies are tiny text files that are stored on your computer, tablet or mobile phone when you visit a website. They mean that the website will remember you and how you've used the site every time you come back.

If you want to know more about cookies, head to aboutcookies.org or allaboutcookies.org (please note: these links open a new window or browser tab).

We only use cookies based on your consent (except for strictly necessary cookies) and you can manage how we use cookies through the Cookie Settings below.

How we use cookies

We use cookies to do a number of things. For example, remembering your preferences, recording what you’ve put in your shopping basket, or counting the number of people looking at the website. We also use cookies to keep track of what you've bought from us and what you've done on the site and to understand how you came to our site. Cookies also mean you can use services such as tracking your order, checking your account or topping up.

Our cookies don't hold personal information such as your name or bank details - they simply let us find that information once you're logged in. We take looking after your details seriously – we're always monitoring and improving how we protect your personal information.

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Cookies and you

To buy a phone or sign up to services like My Vodafone or Vodafone Cherry Points on Pay as you go, you must have cookies enabled on your internet browser. The more popular ones are:

  • Internet Explorer
  • Firefox
  • Safari
  • Google Chrome

You can still see the website if you choose not to enable cookies. If cookies aren't enabled, your shopping experience will be limited to just browsing our site.

Controlling your cookies

You can control Vodafone website cookies by clicking the Cookie Settings button. You can control how you use cookies on all websites through your browser settings. If you don't know what browser you're using, find out by:

  • PC users: Go to 'Help' in your browser and choosing 'About'.
  • Mac users: Click on the Apple menu and choose 'About'.

How to enable cookies for PCs

Google Chrome

  1. Go to Settings
  2. Near the bottom of the page, select Show advanced settings.
  3. In the "Privacy" section, select Content settings.
  4. Select Allow local data to be set (recommended).
  5. Select Done.

Microsoft Internet Explorer 9.0

  1. Click the Tools button and then click Internet options.
  2. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK

Mozilla Firefox

  1. Click the menu button at the top right of your browser window and select Options.
  2. Then select the Privacy icon.
  3. Set 'Firefox will:'' to 'Use custom settings for history'.
  4. Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.

Safari on OSX

  1. Choose Safari
  2. Select Preferences followed by Privacy.
  3. You can then choose to block or unblock cookies.
 
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Block cookies

If you'd like to find out how to stop websites using cookies to remember what sites you visit, choose your browser from the list. This will take you to the browser's respective page where you can manage your cookies and site data:

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Local Storage

What is Local Storage

Local Storage is a type of web storage that allows JavaScript sites and apps to store and access data right in the browser with no expiration date. This means the data stored in the browser will persist even after the browser window has been closed.

How We Use Local Storage

We use local storage to keep track of which of our digital tools you have used and what you've done on the site. Local Storage also means you can use additional services such as live chat or allows us to survey customers regarding their experience. Some examples of local storage values are below.

Local Storage Examples
Host Key Value
https://www.vodafone.ie bc.visitor_token {"token":"6696527780874059776"}
https://www.vodafone.ie kampyle_userid 6ac0-2b32-f63f-944e-1369-8345-78c6-8113
https://www.vodafone.ie kampyleSessionPageCounter 1
https://www.vodafone.ie kampyleUserSession 1601735800079
https://www.vodafone.ie kampyleUserSessionsCount 25
https://www.vodafone.ie mdigital_alternative_uuid b745-5a4a-7f24-b800-ac06-3110-bc66-adfb
https://n.vodafone.ie _hjid 28a2316d-96d0-4f54-8d1d-60bb36344ab3
https://n.vodafone.ie _hjRecordingEnabled TRUE
https://n.vodafone.ie _hjRecordingLastActivity 1600951756201
https://n.vodafone.ie datalayer {"offerType":"pay as you go phones","addedToBasket":""}
https://n.vodafone.ie hjViewportId 87b0fe81-dbeb-4107-a6fd-73da7f36d3cb
https://n.vodafone.ie s_pec  

How To Clear Local Storage

  • Open the Google Chrome Console by pressing F12 key
  • .Select “Application” in the console’s top menu
  • Select “Local Storage” in the console’s left menu
  • ..Right click your site(s) and click clear to delete the local storage.

 

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