Frequently asked questions
I currently have an old Vodafone TV box, how do I upgrade to a Vodafone TV PLAY box?
I currently have Vodafone broadband, how do I add TV PLAY to my package?
How can I purchase additional NOW Membership passes?
You can purchase NOW Entertainment or NOW Sports as part of our broadband & TV bundles online, both subject to a 12-month contract.
Alternatively, if you would like to purchase additional NOW Membership passes not included in the bundles please call 1800 805 018 and an agent will assist you.
You can also purchase additional NOW Membership passes at anytime using the 'My TV Zone' app on the TV PLAY box.
Additional memberships include NOW Entertainment, NOW Sports, NOW Cinema, NOW Sports Extra, NOW Hayu, & NOW Boost.
I already have a NOW TV subscription, can I watch this on my Vodafone TV PLAY box?
What broadband speeds are required for Vodafone TV PLAY bundles?
Minimum Speeds 20Mbps for one Vodafone TV PLAY box
Minimum Speeds 28Mpbs for multiple Vodafone TV PLAY boxes