Vodafone Secure Net

Help ensure your family’s online time is spent safely

Vodafone Secure Net protects you and your family on all devices that are connected to our broadband and mobile networks.

Available to existing Vodafone customers.

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Not yet a Vodafone customer?

Click chat to sign up to Vodafone broadband or mobile with Secure Net

Secure Net to suit your needs

Secure Net at Home

€2.99/ month

Parental controls and digital protection for all devices connected to your Vodafone broadband.

Learn more

Secure Net on the Go

€0.99/ month

Digital protection for your mobile device while on the Vodafone mobile network.

Learn more

Parenting in the digital era

A boy and his mother working on a laptop at home.
The Vodafone Ireland Foundation, in partnership with ISPCC Childline, have developed a 5 step guide to help you have informed conversations with your children about staying safe online.

Frequently asked questions

What does Secure Net do?

Secure Net protects you from viruses, dangerous files and harmful websites when you’re using the Vodafone network.

Vodafone will block the download and alert you via SMS if you try to download a harmful or unsafe file by analysing your network traffic. 

If you try to access an unsafe website, we’ll direct you to a warning page where you can choose to continue to the website or navigate elsewhere.

It also provides parental control features such as: 

  • content filtering
  • Pause
  • Bedtime
  • Focus

so that you can easily manage time and access to content on your family's internet.

See more information on how we process your data.

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How much does Secure Net cost?

Secure Net at Home costs €2.99 per month, and Secure Net On the Go costs €0.99 per month for each mobile subscription.

Customers may opt out of the service any time.

Customers who availed of the free trial period will continue to receive Secure Net for free for the first 3 months of their service. After this they will be will incur the monthly charge.

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Does Secure Net work over Wi-Fi and mobile network?

Our Secure Net at Home plan protects all your devices while connected to your Vodafone Home broadband internet (WiFi).

Our Secure Net On the Go plan protects you while on Vodafone mobile network. For complete protection at home and on the go, you can subscribe to both plans.

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Can I apply parental controls to my child’s device over both Wi-Fi and mobile network?

Secure Net at Home plan allows you to apply parental controls to your child’s device while connected to your Vodafone Home broadband internet (Wi-Fi). If you have a subscription to Secure Net at Home, as well as Secure Net on the Go on your child’s mobile line, then the parental controls will be applied both over your home Wi-Fi and while connected to the mobile network.

Note that parental control features require a subscription to our Secure Net at Home plan. Customers who only have a subscription to the Secure Net on the Go plan will not be able to use these features.

You can visit http://securenet.vodafone.ie to:

  • view your security reports
  • set up parental controls
  • add new lines to your Secure Net account
  • set your service preferences and more
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Does Secure Net limit my data speed?

No. Secure Net does not limit your data speed.
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Will my Vodafone modem support Secure Net at Home?

All Vodafone modems will support security features of the service. However, in order to use the Parental Controls, you will need to have a Gigabox (VOX 3.0) or Huawei HG659 type modem.

 

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How do I deactivate Secure Net?

You can deactivate Secure Net on your account at any time by visiting the Secure Net settings page http://securenet.vodafone.ie/Deactivate. Just follow the deactivation instructions.

We will notify you via SMS when Secure Net has been deactivated.  When Secure Net has been deactivated you should no longer see the security icon in your web browser.

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How do I use the Secure Net portal to manage my service?

You can visit http://securenet.vodafone.ie to view your security reports, set up parental controls, add new lines to your Secure Net account, set your service preferences and more.
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How can I teach my family how to recognise danger online?

Vodafone Secure Net will help protect you and your family from harmful websites, phishing links and prevent viruses while Parental Control features such as Bed Time and Content Filtering can help you manage your children’s online time and ensure the content they view is appropriate.

However, we know that there are more dangers to the internet then just cybercrime. Visit our Digital Parenting Portal to discover more tips on how to protect your child online and get them ready to explore the online world safely. You can also view more resources from our partner, the ISPCC, who give advice on how to ensure young people have positive experiences online.

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