Secure Net

Secure Net (after 21 March 2022)

These FAQs relate to the Secure Net product launched on 21 March 2022.

For FAQs relating to the legacy Secure Net product (before 21 March 2022) please see www.vodafone.ie/support/mobile/vodafone-apps.html.

Secure Net

What is Secure Net and how does it work?

Whether you are at home or on the go, Vodafone Secure Net is a unique service that can help provide digital protection while you are connected to the Vodafone network. 
There are two plans available, ‘Secure Net on the Go’ for Vodafone mobile users and ‘Secure Net at Home’ for Vodafone broadband users. Vodafone mobile and broadband customers can access both services to ensure they are protected in and outside the home. 

Vodafone Secure Net works over the Vodafone network. This means that if you are connected to the Vodafone network on your mobile or through your broadband (Wi-Fi), the Vodafone network will block online threats such as viruses or harmful websites before they even reach your device. 

Secure Net is compatible with any device connected to the Vodafone network – on mobile or broadband. 

Customers must have both Secure Net at Home (broadband) and Secure Net on the Go (mobile) to ensure protection both in and out of the home. 

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How does Secure Net protect me while I’m online?

Secure Net can provide digital protection from known viruses and harmful websites for you and your family while browsing the internet.

In addition, the Secure Net at Home service provides a suite of parental controls which parents or guardians can set up from their own device. This allows them to manage the security settings for their children, control the type of content they can access and set limits to their screen time.

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Can I use Secure Net if I'm not a Vodafone customer?

No. Secure Net is only available for Vodafone mobile and broadband customers.
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I’m a Vodafone Pay as you go customer. Can I get Secure Net?

If you are a Vodafone Pay as you go customer and would like Secure Net, your mobile account must be linked to a bill pay mobile account or a broadband account. Secure Net can only be paid for by someone with a monthly billing account.
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Where can I learn more about Secure Net?

 Please visit Vodafone Secure Net to find out more, and to activate the service.
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