Once you sign up for OneNumber you will be prompted through your watch app to log onto the OneNumber portal. Follow the instructions to complete the set up and activate OneNumber. ​Cellular must be activated on your watch to complete this journey.

Any cellular smartwatch from Samsung Galaxy Watch 4 & above, Apple Watch Series 4 & above are eligible for usage of Vodafone OneNumber.

At Vodafone we range the below cellular enable smartwatches:​

• Apple Watch SE (2nd Generation)
• Apple Watch Series 9
• Apple Watch Ultra 2
• Samsung Galaxy Watch6 Classic LTE​
• Samsung Galaxy Watch6 LTE
• Samsung Galaxy Watch5 Pro LTE​
• Samsung Galaxy Watch5 LTE
• Samsung Galaxy Watch4 LTE​
• Xiaomi Watch 2 Pro LTE

You must be a Vodafone mobile Bill Pay customer to use OneNumber. ​

The eligible plans are listed below: ​

• Red Lite​
• Red Unlimited
• Red Unlimited Lite​
• Red Unlimited Max​
• Red Unlimited Sim Only
• RED Unlimited SIM Only 15​
• RED Unlimited SIM Only 25
• Red Unlimited Max Sim Only ​
• RED Business Unlimited Lite​
• RED Business Unlimited
• RED Business Unlimited Max​
• RED Business Unlimited SIM Only

A Samsung watch can be used with Samsung & Android phones as per below: ​

• Samsung & Android device must be running 8.0 (M OS Mobile operating System) or higher Samsung & Android device with RAM 1.5GB above.​
• Samsung & Android device with Google Mobile Services (GMS).​
• The Smartwatch you want to pair must be a model sold in Europe.​

 

Samsung watches cannot be used with Samsung & Android phones as per below:​

• Go edition and phones without Google Play Store. ​
• Android devices that do not have Google Mobile Services. Note some Huawei devices do not have access to the GMS. Please refer to the mobile user guides to confirm if GMS is available. ​
• The Android device you wish to pair must be a model sold in Europe – ER.​
• RAM lower than 1.5GB.​
• Any iOS. ​

 

A cellular Apple Watch can be used with iPhones only. ​

• You must have an iPhone XR or newer with iOS 17.5 minimum​
• For more information on how to pair your iPhone and Apple Watch see Vodafone Apple cellular watch guide.​

 

You can cancel OneNumber at any time by going to a Vodafone Retail store or online at OneNumber Vodafone.
Your watch will no longer have mobile connectivity at the time the cancellation occurs, and you will receive an SMS indicating that you no longer have Vodafone OneNumber active. You'll pay on your invoice, only the days you had active service that month. Vodafone OneNumber can be active again at any time.

If you purchase the Smartwatch Bundle contract (Apple Watch only) and cancel OneNumber your Smartwatch Bundle contract will automatically terminate and you will have to pay the early termination fees specified in your contract. 

Yes, if you are a Vodafone Bill Pay customer with an eligible watch, you can add OneNumber to your mobile plan at any time.  Any cellular smartwatch from Samsung Galaxy Watch 4 & above, Apple Watch Series 4 & above are eligible for usage of Vodafone OneNumber. Just follow the steps above to get set up.

The Smartwatch Bundle combines the Apple Watch and One Number connectivity service on a 24-month contract. OneNumber forms part of the plan and is included in the monthly price.

The Smartwatch Bundle is available on Apple Watch only from €19 per month for 24 months.
This option is not currently available for Samsung or Xiaomi smartwatches. ​