OneNumber

OneNumber 

How do I get OneNumber and what do I need?

You can add OneNumber when upgrading, joining Vodafone as a new customer, or buying a compatible smartwatch. You’ll need an eligible Bill Pay plan and a supported wearable (Apple Watch or Android LTE watch purchased in Europe; Apple Watch Ultra 2 and newer can also be purchased in the US).

If your watch or phone isn’t compatible, OneNumber won’t work.


Need help? Chat with Tobi anytime or call 1907.

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How will I be billed and can I use calls, texts and data on my watch?

OneNumber appears on your bill as a €5 monthly add‑on (pro‑rata applies). If you're on a Smartwatch Bundle, your bill will show the watch payment and the OneNumber add‑on separately. Your smartwatch simply uses the minutes and data from your mobile plan, and calls aren’t separated by device on your bill.

Can’t log in? Read about support in Login and Registration for further details.

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What happens if I change plans, travel, or need to suspend/cancel OneNumber?

You can keep OneNumber when switching to another eligible Bill Pay plan. OneNumber won’t work outside the Vodafone network, and roaming isn’t available on smartwatches—bring your phone when travelling.
 If your watch is lost or stolen, you can suspend or cancel OneNumber through the OneNumber portal. Subscription fees continue during suspension.
 If you leave Vodafone, OneNumber will end automatically.
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