Login to My Vodafone to get even more help
- View your current and previous bills
- Check your remaining data, minutes and texts
- View detailed usage of current billing cycle
Frequently Asked Questions
 Can I get a copy of my bill for free?
Yes, you can get it for free on My Vodafone! Here’s how:
Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.
My Vodafone app
- Download the app free from iTunes or Google Play Store.
- Log in using your username and password.
- Click the menu button on top right of the app home page and select ‘Bills & payments’.
- Find the bill you want to see and click the download icon.
My Vodafone online
- Log in to My Vodafone using your username and password.
- Click on the menu icon on the right hand side of the screen and select ‘Bills & payments’.
- Find the bill you want to see and click the download icon.
If you need help understanding your bill, check out our simple-to-follow visual guides for My Vodafone app or online.
How do I activate my new SIM card?
Please remember to back up your contacts if you have them saved on your SIM card, before activating your new SIM card.
If you're a Bill pay customer, you can activate your SIM card by dialling 1907 from another phone. Just follow the steps below. You will need your new sim card number and Self Service PIN to do this.
- Choose Option 1 for Mobile Services.
- Choose Option 3 for SIM Activation.
- Then Option 1 for SIM Activation.
- Enter your SIM Number and Self Service PIN.
Note: If you don't have your Self Service PIN, you can reset in online. To do this, simply log in to My Vodafone, go to User settings in the menu (or Personal details on the My Vodafone app), then select Security information.
 When will I be eligible for an upgrade?
You can now check this by simply logging in to My Vodafone!Â
Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.
Next, just log in with your username and password. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online.
Get help and support with phones, devices and modems
Need your NAC Code?
To use your phone on another network, you need to unlock your phone. You should test your device with a non-Vodafone SIM card to see if it's currently locked
Phone numbers
Customer CareÂ
1907- free
Technical Support (from Vodafone phones)
1740 - free
Technical Support (from other phones)
1850 995 133 - 31c/call
Customer Care (from abroad)
+35312038232 - normal rates
Join Vodafone
1800 595 595 - free
