With 4G Calling you stay on the 4G network when you make a call. So any apps you’re using stay connected to our 4G data network instead of dropping back to 3G or 2G.

Plus with 4G Calling, you’ll experience faster call setup and better call quality wherever 4G is available.

To benefit from 4G Calling you will need to have compatible handset and tariff plan. 

Currently the below phones support 4G calling. However we will be enabling more handsets to support 4G Calling over the coming months. So please keep an eye on our website for further updates.

• iPhone SE
• iPhone 6/6 Plus
• iPhone 6s/6s Plus
• iPhone 7/7 Plus
• iPhone 8/8 Plus/X
• iPhone Xs/Xs Max/Xr
• Samsung S8/S8+
• Samsung S9/S9+
• Samsung S10/S10e/S10+
• Samsung Note 8/Note 9

The following tariffs are enabled to support 4G Calling:

• Red Connect Essentials
• Red Connect Essentials II
• Red Connect
• Red Connect Super
• Red Standard
• Red Complete
• Red Max

If you have a compatible phone and tariff, there is no setup required, the feature will activate automatically wherever 4G is available.

Note: When your account is enabled for 4G Calling, you will need to re-set supplementary services such as call diverts and call barring on your handset. For more information on how to set up these services click here.

Vodafone Wi-Fi Calling is an integrated service that allows you to make and receive voice calls over a wireless internet connection such as your home broadband, office broadband or public Wi-Fi. This should help you to make voice calls in areas with low network coverage or no mobile signal. 

There are just a few steps to check before you can start using Wi-Fi Calling. Take a look below.

Have you got a compatible phone?

You need to be using a handset that supports Wi-Fi Calling. This feature is currently available on the the below phones but we’ll be adding more handsets - keep an eye out here for updates.

• iPhone SE
• iPhone 6/6 Plus
• iPhone 6s/6s Plus
• iPhone 7/7 Plus
• iPhone 8/8 Plus/X
• iPhone Xs/Xs Max/Xr
• Samsung S8/S8+
• Samsung S9/S9+
• Samsung S10/S10e/S10+
• Samsung Note 8/Note 9

Is the Wi-Fi Calling feature switched on?

Your handset must be connected to Wi-Fi and you need to switch Wi-Fi Calling feature to the 'on'  position in your phone settings. To do this, please follow the steps below:

1. On your Home screen select the Phone app
2. While on the Phone screen select the menu on the top right
3. Next select the Settings option
4. In Settings, scroll down to the Wi-Fi Calling option and click the toggle on the right
5. On the Wi-Fi Calling pop up – select OK
6. Wi-Fi Calling is now enabled

Once enabled, your phone will automatically connect to a Wi-Fi network and allow Wi-Fi Calling in conditions when your mobile signal may be not be strong enough.

Are you on an eligible tariff?

Wi-Fi Calling is available to consumer Bill pay customers who are on one of the eligible tariffs below:

• Red Connect Essentials
• Red Connect Essentials II
• Red Connect
• Red Connect Super
• Red Standard
• Red Complete
• Red Max

Note: When your account is enabled for Wi-Fi Calling, you will need to re-set supplementary services such as call diverts and call barring on your handset. For more information on how to set up these services click here.

You can use Wi-Fi Calling where you have a strong Wi-Fi signal with a good internet connection.

You will be charged the same rate as making a call over the mobile network. So for example, if your tariff plan includes a bundle of voice minutes, your bundle will be depleted when you make a call over Wi-Fi in the same way as if your call was made over the mobile network.