WiFi & 4G Calling
With WiFi Calling you can make and receive calls in any location that has WiFi network, even if there's no regular phone signal.
4G Calling is just like Wifi calling, but it works using your phone's 4G data rather than a WiFi network. So long as your phone has 4G coverage, you can use 4G Calling to make and receive calls and texts.
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Supported devices
Wi-Fi Calling and 4G Calling are now available on the below phones. But we’ll be adding more handsets - keep an eye here for updates.
Apple
- iPhone SE/SE 2020/SE 3rd Gen
- iPhone 6/6 Plus/6s/6s Plus Â
- iPhone 7/7 Plus
- iPhone 8/8 Plus Â
- iPhone X/XS/XS Max/XRÂ Â
- iPhone 11/11 Pro/11 Pro Max
- iPhone 12/12 Mini/12 Pro/12 Pro Max
- iPhone 13/13 Mini/13 Pro/13 Pro MaxÂ
Huawei
- Huawei P20/P20 Lite/P20 Pro
- Huawei P30/P30 Lite/P30 Pro
- Huawei P40 Pro
- Huawei Mate 20 X/Mate 20 Pro
- Huawei PSmart 2019/PSmart Z
- Huawei Y6 2019
- Huawei P40 Lite
- Huawei PSmart 2021
- Huawei Y5P
Samsung
- Samsung A8 2018/A10/A12/A21s/A40/A41/A51 5G
- Samsung A50/A51/A70/A71/A90
- Samsung J6+
- Samsung S8/S8+
- Samsung S9/S9+
- Samsung S20/S20 5G/S20+/S20 Ultra/S20 FE
- Samsung S10/S10e/S10+/S10 5G
- Samsung Note 8/Note 9/Note 10
- Samsung A10s
- Samsung S21/S21 Plus/S21 Ultra
- Samsung S21 FE/S22/S22 Plus/S22 Ultra
- Samsung XCover 5EE
- Samsung A02/A03s/A22 5G/A32 5G/ A42 5G/A52 5G/ A52s 5G/Z Flip 3/Xcover 5EE
Google, Nokia, Sony and more
- Google Pixel 4A/5 5G
- Google Pixel 3A, Pixel 6
Nokia
- Nokia 8.3 5G
- Nokia 2.4
- Nokia 8.3 5G
- Nokia G50
Sony
- Sony Xperia 10ii
Oppo
- Oppo Reno Pro 4 5G
- Oppo Find X3 Lite/A16s/A54 5G
TCL
- TCL 10 Pro
- TCL 20 SE
- TCL 20R 5G
Xiaomi
- Xiaomi 11T/11T Pro/Redmi 10/Redmi 9/Redmi Note 9T/Mi 11/Mi 11 Lite 5G
Supported tariffs
Wi-Fi Calling and 4G Calling are now available on the below tariffs.
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Consumer tariffs
Wi-Fi Calling and 4G Calling are available to consumer Bill pay customers who are on one of the eligible tariffs below.
- RED Connect SIM Only 12 month
- RED SIM Only 30 day
- RED Connect Essentials
- RED Connect Essentials II
- RED Connect
- RED Connect Super
- RED Complete SIM Only
- RED Max SIM Only
- RED Standard
- RED Complete
- RED Max
- RED Unlimited SIM Only
- RED Unlimited Max SIM Only
- Unlimited Lite
- RED Unlimited
- RED Unlimited Max
WiFi Calling and 4G Calling are available on all Pay as you go plans. Availability is being introduced on a phased basis from 4th April 2022 starting with new and upgrading customers first and then rolling out to the rest of our base – please check back here for regular updates.Â
Customers must also be using a handset that supports Wi-Fi Calling. Your handset must be connected to Wi-Fi and you must switch Wi-Fi Calling to the 'on'Â position in your phone settings.
Once connected, your phone will automatically connect to a Wi-Fi network and allow Wi-Fi Calling in conditions when your mobile signal may be not be strong enough.
For more information on Wi-Fi Calling click here.
Business tariffs
Wi-Fi Calling and 4G Calling are available to Business customers who are on one of the eligible tariffs below.
- RED Business Complete
- Red Business Select
- RED Business Unlimited
- RED Business Unlimited Lite
- RED Unlimited SIM Only
- RED Unlimited
- RED Business Prime
- Unlimited Lite
- SME BTL WO
- RED Business Unlimited Max
- RED Unlimited Max
- €20 Flat Fee Voice wBtLi
- RED Unlimited Max SIM Only
- Unlimited Lite SIM Only
- Unlimited Lite SIM Only
- Control Super
- Corporate Flat inc Ent Pack
- €35 2GB Ntnl Rate with btl intl
- RED Connect
- RED Connect SIM Only 12 months
Please note that Wifi Calling is not compatible with VPN, private APN or One Net Business.
Customers must also be using a handset that supports Wi-Fi Calling. Your handset must be connected to Wi-Fi and you must switch Wi-Fi Calling to the 'on'Â position in your phone settings.
Once connected, your phone will automatically connect to a Wi-Fi network and allow Wi-Fi Calling in conditions when your mobile signal may be not be strong enough.
How do I start using Wi-Fi Calling?
iOS Set Up
Android Set Up
Frequently asked Wi-Fi Calling questions
How do I set up Wi-Fi Calling?
Customers must be using a handset that supports Wi-Fi Calling. Your handset must be connected to Wi-Fi and you must switch Wi-Fi Calling to the 'on'Â position in your phone settings.
Once connected, your phone will automatically connect to a Wi-Fi network and allow Wi-Fi Calling in conditions when your mobile signal may be not be strong enough.
For more information on Wi-Fi Calling click here.
What is Wi-Fi Calling?
How much does it cost to use Wi-Fi Calling?
How does WiFi calling work with Super WiFi?
WiFi Calling is a service that allows customers to make calls over any WiFi connection if there’s low network coverage or no mobile signal.Â
Super WiFi provides WiFi coverage in every corner of the home and, as Super WiFi supports WiFi Calling, this means you can also make WiFi Calls in every corner of the home. ​
Together, Super WiFi and WiFi Calling provide an even better indoor voice experience​
How do I start using 4G Calling?
iOS Set Up
Android Set Up
Frequently asked 4G Calling questions
What is 4G Calling?
How do I activate 4G Calling?
To benefit from 4G Calling you will need to have compatible handset and tariff plan. Â
Please refer to our Supported Devices and Supported Tariffs section above for a full list of qualifying devices and tariffs.
If you have a compatible Android phone and tariff, there's no setup required, the feature will activate automatically wherever 4G is available.
If you have a compatible iPhone:
- Click on 'Settings'
- Then click 'Mobile Data', 'Mobile Data Options' then 'Voice & Data'
- Ensure the 'Voice & Data' setting is set to '4G, VoLTE On'
Note: When your account is enabled for 4G Calling, you will need to re-set supplementary services such as call diverts and call barring on your handset. For more information on how to set up these services click here.