This affects you if you are a new, upgrading or recontracting Vodafone customer on a Vodafone mobile bill pay plan and a Vodafone Home fixed plans from 16 October 2024 to date, or, if you received a contract change notification from Vodafone advising you that your contract is subject to an annual price adjustment.

It applies to both Vodafone Consumer and Vodafone Business customers. It does not apply to Vodafone Pay As You Go plans.

Each April, your monthly price plan charge will increase by the below amount: 

• €2.50 per month for mobile SIM only plans and Mobile Broadband.
• €3.50 per month for mobile plans with handset.
• €3.50 per month for broadband only plans, broadband and voice plans, and voice only plans. 
• €4.50 per month for broadband and TV plans, and broadband, voice and TV plans.

You will see an increase in your monthly price plan charge each April, based on the annual Consumer Price Index (“CPI”) plus 3%. We use the CPI figure published by the Central Statistics Office (“CSO”) in January and apply the change in April each year, in line with your terms and conditions. In the event that the CPI rate is negative, then no CPI amount is applicable, but the additional 3% will still apply.

The 3% is to reflect ongoing investments we make in our mobile networks, products, and services.

This price adjustment does not apply to you if you signed up to your current mobile contract before 30 July 2021, and you have not received a contract change notification from Vodafone to advise that the price adjustment applies to your contract.

2025 Price Adjustment Examples: In April 2025 we implemented a price adjustment of 4.4%. This is the combination of the CPI inflation rate of 1.4% published by the CSO in January 2025 and the additional 3%. For example:
  
Consumer Bill Pay Customer receiving their First Year Annual Price Adjustment: 

• A customer on a €46 per month RED Unlimited Lite price plan will see their plan increase by €2.02 a month from their April 2025 bill
• A customer on our €65 per month RED Unlimited price plan will see their plan increase by €2.86 a month from their April 2025 bill
• A customer on our €35 per month RED Unlimited SIM Only price plan will see their plan increase by €1.54 a month from their April 2025 bill

Consumer Bill Pay Customer receiving their Second Year Annual Price Adjustment: 

• A customer on a €49.49 per month* RED Unlimited Lite price plan will see their plan increase by €2.18 a month from their April 2025 bill 
• A customer on a €69.94 per month* RED Unlimited price plan will see their plan increase by €3.08 a month from their April 2025 bill
• A customer on a €37.66 per month* RED Unlimited SIM Only price plan will see their plan increase by €1.66 a month from their April 2025 bill

(*This total amount is the customer's original monthly price plan + APA Year 1 and Year 2 amount)

Consumer Bill Pay Customer receiving their Third Year Annual Price Adjustment: 

• A customer on a €53.84 per month* RED unlimited Lite price plan will see their plan increase by €2.37 a month from their April 2025 bill   
• A customer on a €78.31 per month* RED Unlimited price plan will see their plan increase by €5.35 a month from their April 2025 bill
• A customer on a €41.88 per month* RED Unlimited SIM Only price plan will see their plan increase by €1.84 a month from their April 2024 bill

(*This total amount is the customer's original monthly price plan + APA Year 1, Year 2 and Year 3 amount)

Consumer Bill Pay Customer receiving their Fourth Year Annual Price Adjustment: 

• A customer on a €56.80 per month* RED Unlimited Lite price plan will see their plan increase by €2.50 a month from their April 2025 bill   
• A customer on a €82.05 per month* RED Unlimited price plan will see their plan increase by €3.61 a month from their April 2025 bill
• A customer on a €44.18 per month* RED Unlimited SIM Only price plan will see their plan increase by €1.94 a month from their April 2025 bill

(*This total amount is the customer's original monthly price plan + APA Year 1, year 2, year 3 and year 4)

If you signed up to your current mobile contract before 30 July 2021, in April each year we will make an adjustment to the price of our plans for the year going forward.  Each April, starting April 2025, your monthly price plan change will increase by the below amount;

• €2.50 per month for mobile SIM only plans and Mobile Broadband
• €3.50 per month for mobile plans with handset

You will see an increase in your monthly price plan charge each April, based on the annual Consumer Price Index rate (“CPI”) plus 3%. We use the CPI figure published by the Central Statistics Office (“CSO”) in January and apply the change in April each year, in line with your terms and conditions. In the event that the CPI rate is negative, then no CPI amount is applicable, but the additional 3% will still apply.

The 3% charge is to reflect ongoing investments we make in our mobile and fixed networks, products, and services.

Important note: the annual price adjustment will always be calculated based on the full undiscounted price plan cost (excluding any discounts e.g., promo, introductory or re-contracting discounts)

Price Adjustment Examples: In April 2025 we implemented a price adjustment of 4.4%. This is the combination of the CPI inflation rate of 1.4% published by the CSO in January 2025 and the additional 3%.

Price Adjustment Examples: In April 2024 we implemented a price adjustment of 7.6%. This is the combination of the CPI inflation rate of 4.6% published by the CSO in January 2024 and the additional 3%.

Price Adjustment Examples: In April 2023 we implemented a price adjustment of 11.2%. This is the combination of the CPI inflation rate of 8.2% published by the CSO in January 2023 and the additional 3%.

Note: the price adjustment is only applied to the Broadband & TV price plan. Super Wi-Fi is a connectivity add-on, and the price adjustment does not apply to connectivity add-ons.

The CPI is a measure of whether the cost of goods and services is going up or down based on average price changes from across several industries (known as inflation).

In terms of what CPI rate is used for the price adjustment; it is the official annual figure published by the Central Statistics Office in January. The CSO is an independent entity that collects data on the prices of goods & services in Ireland and publishes monthly & annual rates of inflation. They do not set the rate of inflation. We use the rate to inform our annual price adjustments.   

It relates to the percentage annual change for the preceding December. More information is available on the CSO website: www.cso.ie/en/statistics/prices/consumerpriceindex/

This affects you if you are a new, upgrading or recontracting Vodafone customer on a Vodafone mobile bill pay plan (including sim only and mobile broadband plans) and a Vodafone Home fixed plans from 16 October 2024 to date, or, if you received a contract change notification from Vodafone advising you that your contract is subject to an annual price adjustment.

It applies to both Vodafone Consumer and Vodafone Business customers. It does not apply to Vodafone Pay As You Go plans. .

See more info on our rates.

We will apply this adjustment from your April bill.

You can check your bill by logging in to the My Vodafone app or My Vodafone online. 

We understand that changes to price are never welcome, but like many other businesses we are faced with growing cost pressures and increased demand to invest in our network so we can deliver reliable connectivity and the best customer experience possible.

We know that connectivity has never been more important to our customers and with data traffic in our fixed and mobile network growing at double digits annually, we need to continually invest to support growing demand. 

In the last three years, we have invested €300 million in the network, with €500 million committed over the next five. These investments enable us to upgrade to a more sustainable and efficient network, improving call and text reliability, providing superfast 4G and 5G services, and expanding high-definition voice coverage.

If you signed up on or after 16th October 2024:

The annual price adjustment will be added to your monthly price plan, including any discount you currently have applied. 

If you signed up before 16th October 2024: 

If you have a discount currently applied, the annual price adjustment calculation will be based on your standard monthly price plan fee before any discount is applied. This is the case for both introductory discounts (such as paying one price for the first 6 or 12 months and a different monthly price thereafter) or any other discounts (such as a Red Family €15 per month discount) applied to your account.

For example,

• If you are on our Red Unlimited SIM Only price plan, the standard monthly price is €35 however you will pay €25 a month for the first 6 months as an 
  introductory discount. When the annual price adjustment is calculated, it will be calculated on your standard monthly price which is €35 per month.  
• if you are on our 1GB Fibre Broadband price plan, the standard monthly price is €70 however you may have a 12-month introductory offer and pay a discounted price of €45 per month for the first 12 months, €70 per month thereafter. When the annual price adjustment is calculated, it will be calculated on your standard monthly price which is €70 per month. 

From 11 February 2025, we have updated both mobile and fixed contract terms to include the below clause:

The Annual Price Adjustment term can be found in the mobile contract terms at clause 4.7 and in the fixed contract terms at clause 9.10.

Annual Price Adjustment: If I am a new, upgrading or recontracting bill pay customer on or after 11th February 2025, my agreement will be subject to an annual price adjustment in April of each year. This means my monthly Price Plan charge will increase by the following amount:

• €2.50 per month for mobile SIM only plans.
• €3.50 per month for mobile plans with handset.

This adjustment will be applied from your April bill onwards.

If you signed up before 11 February 2025, the below clause will apply to you

The Annual Price Adjustment term can be found in the mobile contract terms at clause 4.7 and in the fixed contract terms at clause 9.10.

Clause 4.7: Annual Price Adjustment: If you are a new, upgrading or recontracting customer on or after 16th October 2024 with a minimum term of 6, 12, 18 or 24 months, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by the following amount:

• €2.50 per month for mobile SIM only plans.
• €3.50 per month for mobile plans with handset.

This adjustment will be applied from your April bill onwards.

Clause 9.10: Annual Price Adjustment: If you are a new, upgrading or recontracting customer on or after 16th October 2024 with a minimum term of 6, 12, 18 or 24 months, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by the following amount:

• €3.50 per month for broadband only plans, broadband and voice plans, and voice only plans. 
• €4.50 per month for broadband and TV plans, and broadband, voice and TV plans.

This adjustment will be applied from your April bill onwards.

If you have signed up before 16th October 2024, the below APA clauses will apply to you:

The Annual Price Adjustment term was included in the mobile contract terms from 30 July 2021 at clause 4.7:

Clause 4.7: If you are a new, upgrading, or recontracting customer on or after 30 July 2021 with a minimum term of 6,12 or 24 months, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by an amount equal to the Consumer Price Index rate published by the Central Statistics Office in January of each year (this is the "CPI rate") plus an additional 3% of your Price Plan charge, to reflect ongoing investments we make in our mobile network, products and services. This will be applied from your April bill. In the event that the CPI rate is negative, then no CPI amount is applicable but the additional 3% will still apply.

The Annual Price Adjustment term was updated in the fixed contract terms from 11 February 2025 at clause 9.10:  

Annual Price Adjustment If you are a new, upgrading or recontracting customer on or after 11th February 2025, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by the following amount:

• €3.50 per month for broadband only plans, broadband and voice plans, and voice only plans. 
• €4.50 per month for broadband and TV plans, and broadband, voice and TV plans.

This adjustment will be applied from your April bill onwards.

If you have signed up before 11th February 2025, the below APA clauses will apply to you.

The Annual Price Adjustment term was updated in the fixed contract terms from 16 October 2024 at clause 9.10:  

Annual Price Adjustment: If I am a new, upgrading or recontracting customer on or after 16th October 2024 with a minimum term of 6, 12, 18 or 24 months, my agreement will be subject to an annual price adjustment in April of each year. This means my monthly Price Plan charge will increase by the following amount:

• €3.50 per month for broadband only plans, broadband and voice plans, and voice only plans. 
• €4.50 per month for broadband and TV plans, and broadband, voice and TV plans.

This adjustment will be applied from your April bill onwards.

If you have signed up before 16th October 2024, the below APA clauses will apply to you:

The Annual Price Adjustment term was included in the mobile contract terms from 31 January 2023 at clause 4

Clause 9.10: If you are a new, upgrading or re-contracting customer on or after 31 January 2023 with a minimum term of 6, 12, 18 or 24 months, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by an amount equal to the annual Consumer Price Index rate published by the Central Statistics Office in January of each year (this is the "CPI rate") plus an additional 3% of your Price Plan charge to reflect ongoing investments we make in our fixed network, products and services. This will be applied from your April bill. In the event that the CPI rate is negative, then no CPI amount is applicable but the additional 3% will still apply.

The annual price adjustment does not give you a right to cancel your contract without penalty.

You can cancel your contract at any time by contacting us and providing us with 30 days’ notice.

However if you decide to cancel your contract while you are within your minimum contract term, you will have to pay an early termination fee.  

If you upgrade or recommit to a new minimum term agreement, you will go back to the standard price and any price adjustment previously applied to your service will no longer apply.

However please note that your new agreement will be subject to an annual price adjustment the following April.  

If you signed up on or after October 16, 2024 or received a contract change notification from us:

This affects all Vodafone Business Mobile or Fixed plans. It applies to Vodafone Business SOHO and SME customers. 

Each April, your monthly price plan charge will increase by the below amount:

For Business mobile plans:

€2.03 ex VAT per month for mobile SIM only plans.

€2.85 ex VAT per month for mobile plans with handset.

For Business fixed plans:

€2.85 ex VAT per month for broadband only plans, broadband and voice plans, and voice only plans.

€3.66 ex VAT per month for broadband and TV plans, and broadband, voice and TV plans.

The above adjustment will be applied to your bill starting April 2025.

If you signed up before October 16, 2024:

You will see an increase in your monthly price plan charge each April, based on the annual Consumer Price Index (“CPI”) plus 3%. We use the CPI figure published by the Central Statistics Office (“CSO”) in January and apply the change in April each year, in line with your terms and conditions. In the event that the CPI rate is negative, then no CPI amount is applicable but the additional 3% will still apply.

2025 Price Adjustment Examples: In April 2025 we implemented a price adjustment of 4.4%. This is the combination of the CPI inflation rate of 1.4% published by the CSO in January 2025 and the additional 3%. For example

• A customer paying €45 per month on RED Business Unlimited Lite would see their plan increase by €1.98 a month from their April 2025 bill;
• A customer paying €55 per month on RED Business Unlimited would see their plan increase by €2.42 a month from their April 2025 bill;
• A customer paying €60 with an introductory discount of €20 per month for Simply Broadband Business 500 would see their plan increased by €2.64 a month from their April 2025 bill;     
• A customer paying €70 with an introductory discount of €20 per month for Office Essentials Business 2000 would see their plan increase by €3.08 a month from their April 2025 bill; and,
• A customer paying €70 with an introductory discount of €20 per month for Office Essentials Business 2000 with the €5 a month Super Wi-Fi add-on would see their plan increase by €3.08 a month from April 2025. Note, the price adjustment is only applied to the Broadband & Voice price plan. Super Wi-Fi is a connectivity add-on, and the price adjustment does not apply to connectivity add-ons.

2024 Price Adjustment Examples: In April 2024 we implemented a price adjustment of 7.6%. This is the combination of the CPI inflation rate of 4.6% published by the CSO in January 2024 and the additional 3%. For example:

• A customer paying €40 per month on RED Business Unlimited Lite would see their plan increase by €3.04 a month from their April 2024 bill;
• A customer paying €55 per month on RED Business Unlimited would see their plan increase by €4.18 a month from their April 2024 bill;
• A customer paying €70 with an introductory discount of €20 per month for Simply Broadband Business 500 would see their plan increased by €5.32 a month from their April 2024 bill;       
• A customer paying €70 with an introductory discount of €20 per month for Office Essentials Business 2000 would see their plan increase by €6.84 a month from their April 2024 bill; and,
• A customer paying €70 with an introductory discount of €20 per month for Office Essentials Business 2000 with the €5 a month Super Wi-Fi add-on would see their plan increase by €6.84 a month from April 2024. Note, the price adjustment is only applied to the Broadband & Voice price plan. Super Wi-Fi is a connectivity add-on, and the price adjustment does not apply to connectivity add-ons.

If you signed up on or after October 16, 2024:

For Business Fixed the annual price adjustment will be added to your monthly price plan including any discount you currently have applied. ;

If you signed up before October 16, 2024:

If you have a discount currently applied, the annual price adjustment calculation will be based on your standard monthly price plan fee before any discount is applied. This is the case for both introductory discounts (such as paying one price for the first 6 or 12 months and a different monthly price thereafter) or any other discounts (such as a SoHo Multiline €12.40 ex. VAT per month discount) applied to your account.

For example:

• If you are on our Red Business Unlimited SIM Only price plan, the standard monthly price is €35 ex. VAT however, you will pay €25 ex. VAT a month for the first 6 months as an introductory discount. When the annual price adjustment is calculated, it will be calculated on your standard monthly price, which is €35 ex. VAT per month. 
• if you are on our 1GB Fibre Broadband price plan, the standard monthly price is €70 ex. VAT however, you may have a 12-month introductory offer and pay a discounted price of €50 ex. VAT per month for the first 12 months, €70 ex. VAT per month thereafter. When the annual price adjustment is calculated, it will be calculated on your standard monthly price, which is €70 ex. VAT per month.