How do I unlock my phone?
How do I unlock my phone?
The quickest way to unlock your phone is through Tobi, our online assistant. Just open the chat and ask to unlock your device.
- Android phones: Tobi will give you your unlock code.
- iPhones: Tobi will submit the unlock request to Apple (no code needed).
If Tobi can’t unlock it instantly, your request will be sent for processing.
- iPhone unlocks: completed within 7 days
- Android unlocks: can take up to 20 days
You’ll be notified once everything is done, no further action is needed.
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