Your first bill
Thank you for choosing Vodafone – it’s great to have you with us.
Your first bill might be a bit higher than your agreed monthly price.
Below we explain why this is and what it will include.
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Here's what your first bill will include
The first few days of your plan
You will incur a part month charge for the days you have used the service, from the day it was activated to your bill date.
The next month in advance
This will be the agreed monthly price of your plan. We always charge you for the month ahead, rather than the month just gone.
One-off charges
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If you’ve added any charges to your bill, this will show as a 'one time charge' on your bill.
Add ons
If you have added any additional services, you will be charged for them from the date they were added until your next bill date. You will also be charged for the next month of the service in advance.
Promotional discounts
Promotional discounts appear in the lower section of your bill. These may display as multiple discounts. These are for the days used from when you activated the service up to your bill date and a month in advance.
Your bill explained
Need help understanding your bill?
We've put together a handy tutorial video which will run you through how to login in to My Vodafone and read your broadband, home phone or TV bill.
It will also explain the different sections and charges on your bill. We hope it helps.
Or, check out our "Understanding your bill" step-by-step guide below.
