Privacy

If you want to manage your cookie settings, please use the button below.

 

Your privacy settings

You can change your privacy settings by logging into My Vodafone and going to 'Manage my settings'. If you have any difficulties you can call us at 1800 200 234 and we will help with any changes you wish to make.
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Woman in office looking at phone.
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Assisting law enforcement  

Vodafone has to respond to government's legal demands for customer data. You can read more about the legal powers to access customer communications here.

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If you think there's been a data breach

If you think there is a data breach please submit the details here

Man and woman in business attire shaking hands outside.

Assisting law enforcement  

Vodafone has to respond to government's legal demands for customer data. You can read more about the legal powers to access customer communications here.

Colleagues talking and looking at tablet screen.

If you think there's been a data breach

If you think there is a data breach please submit the details here

Frequently asked questions

Why do I need to answer personal questions every time I call Vodafone?

Each time you contact Vodafone you may be asked a number of security questions to confirm your identity.

This practice works in the interest of your security, ensuring that another person cannot gain access to your account and make changes without your permission.

It is also helpful to our customer service representatives in checking that the account details are accurate and up to date. 

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Does Vodafone share my personal data with other companies?

Yes, Vodafone will share your personal data with a number of third party companies who are acting on our behalf to provide a service to you (for example, if you order a new phone, your order will be dispatched to you by our order fulfilment partner).

Vodafone will ensure that the appropriate contractual and security arrangements are in place.

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