Add ons are a great way to add extra minutes to your plan for a small additional payment. The range of voice add ons include calls to mobiles, landlines and international destinations.

To order an add on

1. Login to your My Vodafone account
2. Make sure your landline subscription is selected at the top of the page
3. Select 'Get an add on'
4. Here you will see the add ons available to buy
5. Simply select the add on you want to buy and follow the prompts on screen

You can also order add ons by giving us a call on freephone 1907.

Caller Line Display lets you see the number of the person who is calling you. Vodafone customers will have this service available when your landline is activated. If you want to switch this on/off simply call 1907 and one of our representatives will make the change to your account. It may take up to 24 hours for the change to take effect. If you already have this service with another provider, it will transfer across as part of your Vodafone order.

Display your number on an outgoing call

• Call 1907 and speak to one of our advisors to disable caller display restriction on your account. This will show your number to the person you are calling. We'll make the necessary change but please be aware it may take up to 24 hours for the change to take effect.
• If caller display restriction is enabled, dial 142 before the number and this will show your phone number on this call only. E.g. 142 087 1234567

Hide your number on an outgoing calls

• Call 1907 and speak to one of our advisors to enable caller display restriction on your account. This will hide your number on all outgoing calls. We'll make the necessary change but please be aware it may take up to 24 hours for the change to take effect.
• If caller display restriction is disabled, dial 141 before the number and this will hide your phone number on this call only. E.g. 141 087 1234567
  

The following call management services are available on Vodafone Broadband Voice:

1. Call forwarding – you can forward your calls to any business or mobile number (may incur charges depending on type of call)
2. Call twinning – when someone calls your business phone, your mobile will also ring, making it an additional handset
3. Call barring – this gives you control over the kind of calls you can make from your business phone (premium, international, mobile)

Please note, voicemail is also available on your Vodafone Broadband Business Phone service.

To set up any of the above services call our customer care team on 1907.

In most cases you can keep your current landline number when you move to Broadband Voice. 

You can see our Broadband Voice terms and conditions here.

Broadband Voice will be unavailable during electricity or broadband service outages as the voice service is provided over broadband.

It is really important that you keep your mobile phone powered up to ensure you have access to voice and in particular emergency service calls using 999 or 112 if there is a power or broadband outage.

You may also consider purchasing a back-up battery service. We recommend purchasing online or if you look for information in our retail store our staff can direct you how to purchase a back-up battery service to support your business broadband or mobile service.

Vodafone’s Broadband Voice services do not support any of the services below:

1. Monitored house alarm systems
   
2. Panic/medical alarm services
   
3. Sky box pre-2008
   
4. Fax lines/machines
   
5. Any bank service machine that relies on an analogue connection (using dial-up equipment) 

However, the majority of newer monitored alarm systems use a GSM (SIM card) solution to connect to the monitoring station and do not require a traditional landline.

If your system still uses a landline, you can contact your alarm provider to upgrade to a GSM solution. This will enable the alarm to be monitored over the mobile network using a SIM card, replacing the reliance on a landline.