Welcome

Your security PIN (formerly known as your self service password) will allow us to identify you when you self-care through 1907, contact our Customer Care team or visit one of our stores. 

You can change the PIN by logging into My Vodafone online or on the app.

You can register for My Vodafone online at www.vodafone.ie or download the latest version of the app.  

Yes, your monthly bill will be issued approximately 7 to 10 working days later for all future bills.  Payment due will continue to be 14 calendar days from when your bill is issued.  You will continue to receive your bill notification including outstanding balance and payment date.

Our updated system provides enhanced security on your account.  To benefit from this change you will need to re-register for My Vodafone.  Please visit the My Vodafone section on www.vodafone.ie where you will be prompted to change your password.  Please ensure your new password is more than eight characters long and contains at least one number, one special character, one upper-case letter and one lower-case letter. 

You can make a payment by credit/debit card through self-care at 1907, contacting our Customer Care team, online through My Vodafone or by visiting one of our stores.

The quickest and easiest way is to setup direct debit. You can do this on My Vodafone or call our Customer Care team at 1907.

Log into your My Vodafone portal. If you require assistance our Vodafone Business team are here to support you. Speak to a member of the team on Live Chat between 8am - 10pm. Alternatively, you can call the Vodafone Business Team on 1907.

Our updated system provides enhanced security on your account. To protect your privacy, the Account Holder is the only person who can access the account and monthly bill.  If you had an alternative contact on your account, you will need to contact us to have this person added as an Authorised Contact.  An Authorised Contact will then have access to your monthly bill and account information. They will be authorised to make various alterations or administrative changes to your account including adding or removing services and products, which you will remain responsible for. You can allow one Authorised Contact to have access to your account and they must be over 18 years of age. Please call us at 1907 or login to  My Vodafone to arrange or find out more. You can remove an Authorised Contact from your account at any time by notifying us via 1907.

This is only a plan name change on our updated systems. If does not affect plan allowances, costs, or terms and conditions. For more information, please see here.