Skip to content

Customer complaints on Vodafone IE

Not happy with our service? Make a complaint here

We want Vodafone customers to be completely happy with the service we provide. So, if you are unhappy with the response to your query, we want to hear about it.

How to make a complaint

Talk to us first

Make sure you talk to our service team first - they are equipped to resolve your query. You will not be able to escalate a problem unless you have first spoken to a service agent by Live Chat or by ringing 1907.

Next steps

If the service agent can't solve your issue you can speak to their manager. If you are still not satisfied you should ask for a complaint referece number. You will need this if you want to go further with your complaint.

Final steps

Add the complaint reference number you have been given to the complaint form below. It can also be used to appeal a decision you agree with . Your complaint will be reviewed by our Customer Advocacy Team.

Submit your complaint online

Close message
    add-ons-boosts-mid icon-app-store basket-change bill-or-report-mid bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block broadband-dark broadband-icon broadband-or-wifi-mid broadband bundles-mid business calendar Icons+Indicators / System-Icons / landline_or_call / #333333 Created with Sketch. call camera case-study-mid cases chart-line-mid chat-mid chevron-down chevron-left chevron-right chevron-up close-small close collections comment-mid community-or-foundation-mid community completed-mid connected-devices-mid contract converged-proposition-mid Icons+Indicators / System-Icons / data / #333333 Created with Sketch. data-mid data deals-mid delivery document-mid Download edit engineer-mid error-circle data eye facebook filters fixed-line-mid generic-tariff-plan-mid Gift Icon go help-mid home-mid landline-or-call-mid letters Like_whitefill mail-new-mid menu message minutes-sms-mid mobile mobile-mid mobile my-vodafone-or-my-profile-mid my-vodafone need-help-mid network-signal-mid orders payg-mid payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment-mid photos placeholder play-store play plus reload report return-product-mid roaming-mid roaming search security-mid settings-mid roaming shopping-trolley-mid shopping sim-mid sim-swap-mid sim Icons+Indicators / System-Icons / sms / #333333 Created with Sketch. sms-or-text-mid spinner squares technology squares three-points tick-simple tick-simple info-circle top-up-icon top-up-mid travellers-info-mid roaming tv-mid block twitter upgrade-mid value vf-tv-icon vodafone-store-mid vodafone voice-of-vodafone-alerts-mid warning-mid world
    Processing ...
    Please wait.

    About seconds remaining...

    Close dialog
    Skip to content

    Set your password for My Vodafone

    Close dialog
    Skip to content
    Close dialog
    Skip to content
    Close dialog
    Skip to content