If you use one of the popular email services like Gmail or iCloud then you most likely are not impacted.
However, if you are a Vodafone customer, who uses an older email address (like eircom.net), and you use an email application like Microsoft Outlook on your PC, laptop, tablet or phone then you are most likely impacted. You will not be able to send email messages until you make the changes described in the guide below.
To check if you are impacted, check what your outgoing mail server is set to. If it is mail.vodafone.ie, you will have to change it.
If you use an Exchange server to send emails, you will not be impacted.
In order to ensure no disruption to your email service, please take a look at our guide which will show you what steps you need to take.
This guide is designed to help you change the settings in your email application that control the way in which your email is sent (your outgoing email) so that you can continue to send email as before.
It is important to note that if you cannot follow these instructions, or if you cannot send emails after following the instructions, you can still send email through the webmail version of your email, e.g. if your email is eircom.net or eir.ie, simply go to the eir.ie website, sign in to your webmail and continue to send emails.