Content blocking FAQs


Music copyright


I got a letter about copyright infringement - why?

Vodafone have written to you because the Irish Recorded Music Association (IRMA) has notified us that your IP address has allegedly shared music without the copyright owner’s permission.  

When IRMA notify us of an IP address, which has allegedly shared music without the correct permission, we are legally obliged, pursuant to a Court Order, to contact the account holder regarding this matter.

Contact will be made with you a second time if the activity continues. After that, if there is a third infringement notification from IRMA regarding your IP address, Vodafone will notify IRMA that one of our customers has received a third notification. Vodafone are no longer involved and any further action is a matter for IRMA to pursue through the Courts


What is meant by copyright infringement?

Uploading, downloading and sharing music online without the right permissions and without the copyright owners' consent is considered copyright infringement and is illegal. This would include the use of Torrenting software. If you would like more information about music copyright visit

How can I enjoy music legally online?

There are lots of great sites that allow users to enjoy music legally, such as Spotify. Please encourage other members of your household to use these platforms.

How can I increase my online security?

Access to the Internet

You may be in a household where other people have access to computers and devices with a Vodafone internet connection. But as you are the account holder, you are responsible for the use of the internet connection we supply to you. You should therefore make sure that everyone in your household is aware of this communication and its importance.

You can visit the Vodafone Digital Parenting site to find useful information, tools and guidance on how to start conversations about internet safety with your children.

Secure your wireless connection

If you are using a wireless internet connection that is not secured, it is possible that your connection could have been accessed from outside.  You should therefore ensure that your wireless router is secured using both encryption and password protection.  We would recommend you would explore online security tools such as Red Protect and you might consider changing your Wi-Fi password. If you would like further information take a look at our Broadband support hub.

Check for viruses and malware

It is possible that your computer might have been infected with viruses or malware as a result of using unlawful P2P services, so we recommend that you install up to date anti-virus software.  This will protect you from a range of threats, including fraud and breaches of privacy.


What criteria is used to identify customers?

IRMA uses a third party (MarkMonitor) to identify the IP addresses involved in illegal sharing of music. We’ve received assurance from IRMA that the process is fully legal and approved by the High Court, and complies with Data Protection Legislation.

What’s an IP address?

An Internet Protocol (IP) address is a unique identifier assigned by broadband service providers to every computer or device using the internet. It is a set of numbers separated by full stops.

Has Vodafone monitored my internet connection?

No. Vodafone has not monitored your internet connection to gather this information. IRMA is not able to identify you personally from this information and we have not provided them with details of your identity.

Will my details be shared with IRMA or any other party?

No. When we receive IP addresses from IRMA, Vodafone will identify specific customers without sharing your details with IRMA or anyone else (except where required to do so by law, such as a Court Order).

I think I have been contacted incorrectly about this matter, what can I do? 

If you feel that you’ve been incorrectly identified or were not responsible for any illegal file sharing, please contact us on 1907 to discuss your concern.

How can I contact IRMA? 

Below are the contact details for IRMA
  • Address: IRMA House, 1 Corrig Avenue, Dun Laoghaire, Co. Dublin
  • Telephone: +353 1 280 6571
  • Email: *protected email*
  • Website:


Broadband and TV


Premier League blocking order

Access to a number of (unidentified) servers associated with providing unauthorised access to live Premier League matches has been blocked by High Court order, and further similar blocks will continue for the duration of the Football Association Premier League 2023/2024 and 2024/2025 competition seasons.

The order was obtained by The Football Association Premier League Limited. 

Affected users have the right to apply to the Court to discharge or vary the order.


UEFA blocking order

Access to a number of (unidentified) servers associated with providing unauthorised access to live UEFA competition matches has been blocked by High Court order, and further similar blocks will continue until the expiry of the 2024/2025 UEFA competition season.

The order was obtained by UEFA.

Affected users have the right to apply to the Court to discharge or vary the order.

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