How do I register for My Vodafone?
In your My Vodafone account, you can view your order, update your contact details, reschedule your appointment, view and pay your bill, and access our Fantastic Days rewards and offers.
Registration is easy! Check out our handy registration video or, simply follow the steps below.
Tip:Â A security token will be sent to your phone by text, so make sure to have this available.
- Follow this link to register for My Vodafone
- Enter your mobile number or email address and click 'Send'. In a moment you should receive a text or email with a 6 digit token
- Enter the 6 digit token in the space provided on screen
- Create a password, tick the check-box to agree to the Terms & Conditions and click 'Register'
- You should then see a success message
- You can now log in with your new username and password
- Why not download the app here so you can access your account easily when you’re on the go
Are all my personal details secure?
We make it a critical priority to make your details secure.
We use industry standard secure sockets layer (SSL) technology and encrypt sensitive information such as your credit card and other financial information.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted.
How do I view my bill online?
You can access your last 12 bills and 6 months of call details on My Vodafone. Here's how:
My Vodafone app
- Log in to the My Vodafone app - available free from the iPhone App Store and Android Play Store
- Once you are logged in, click the ‘Bills & Payments’ option on the bottom left of the screen
- Then simply click the download icon for the bill you wish to see
My Vodafone online
- Login into your My Vodafone account
- Then simply click the 'Download bill' button for the bill you wish to see
To print your bill, follow these simple steps:
- Go to the 'Bills & Payments' section on My Vodafone online
- Select a bill and click the 'Download bill' button
- Roll over the bottom of the PDF bill to display more options
- Click on the printer icon
- Choose which pages you want to print and click 'Ok'
- Save a copy of your bill to your desktop and you can print it later
Please make sure that you have a printer setup and connected to your computer before you print your Vodafone bill.
How do I get a printed copy of my bill?
Printing your bills is easy! Just follow the steps below:
- Go to the 'Bills & Payments' section on My Vodafone online
- Select a bill and click the 'Download bill' button
- Roll over the bottom of the PDF bill to display more options
- Click on the printer icon
- Choose which pages you want to print and click 'Ok'
- Save a copy of your bill to your desktop and you can print it later
Please make sure that you have a printer setup and connected to your computer before you print your Vodafone bill.
The online PDF version of your bill is the exact same as the paper bill delivered in the post. You can view your last 12 months of bills from your online account.
Can I check my broadband and calls usage since my last bill?
To check your usage since your last bill:
- Login to your My Vodafone online account
- Under the 'My Vodafone' menu at the top of the screen, select 'Usage'
- You will be able to see the number dialled and the duration of each call as well as broadband usage
How do I change the email address my bill notifications are sent to?
Changing your email address online is simple, just follow the steps below:
- Log on to My Vodafone
- Next click the menu icon at the top-right of the screen
- Then click ‘My settings‘ and then 'Account settings'
- Enter your new email address in the field providedÂ
- Hit 'Save' and that's it!
How can I retrieve the email address I registered with?
Where can I check my account balance?
Checking your balance online is quick and convenient. To do so, simply login to your My Vodafone online account, your current balance will be shown under your latest bill near the top of the screen.
Please note that any recent payments you may have made can take up to 5 working days to be reflected on your account balance.
