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My Vodafone on Vodafone IE

My Vodafone

How do I register for My Vodafone?

In your My Vodafone account, you can view your order, update your contact details, reschedule your appointment, view and pay your bill, and access our Fantastic Days rewards and offers.

Registration is easy! Check out our handy registration video or, simply follow the steps below.

Tip: A security token will be sent to your phone by text, so make sure to have this available.

  1. Follow this link to register for My Vodafone
  2. Enter your mobile number or email address and click 'Send'. In a moment you should receive a text or email with a 6 digit token
  3. Enter the 6 digit token in the space provided on screen
  4. Create a password, tick the check-box to agree to the Terms & Conditions and click 'Register'
  5. You should then see a success message
  6. You can now log in with your new username and password
  7. Why not download the app here so you can access your account easily when you’re on the go

Are all my personal details secure?

We make it a critical priority to make your details secure.

We use industry standard secure sockets layer (SSL) technology and encrypt sensitive information such as your credit card and other financial information.

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted.


How do I view my bill online?

You can get it for free on My Vodafone! Here’s how:

Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.

My Vodafone app

  1. Download the app free from iTunes or Google Play Store
  2. Log in using your username and password
  3. Your latest bill will be at the top of the home screen
  4. To see older bills simply select the 'View older bills' link under your latest bill

My Vodafone online

  1. Log in to My Vodafone using your username and password.
  2. Your latest bill will be at the top of the home screen
  3. To see older bills simply select the 'View older bills' link under your latest bill

How do I get a printed copy of my bill?

Printing your bills is easy! Just follow the steps below:

  • Login to your My Vodafone account
  • Your latest bill and a link to older bills will be near the top of the page
  • Simply click on the download button or icon to get a .PDF version of your bill, which you can then print

The online PDF version of your bill is the exact same as the paper bill delivered in the post. You can view your last 12 months of bills from your online account.


Can I check my broadand and calls usage since my last bill?

To check your usage since your last bill:

  • Login to your My Vodafone online account
  • Under the 'My Vodafone' menu at the top of the screen, select 'Usage'
  • You will be able to see the number dialled and the duration of each call as well as broadband usage

How do I change the email address my bill notifications are sent to?

Changing your email address online is simple, just follow the steps below:

  1. Log on to My Vodafone
  2. Next click the menu icon at the top-right of the screen
  3. Then click ‘My settings‘ and then 'Account settings'
  4. Enter your new email address in the field provided 
  5. Hit 'Save' and that's it!

How can I retreive the email address I registered with?

If you can't remember the email address you used to register for your Vodafone online self-care acccount then you'll need to give us a call on freephone 1907.

If you can recall your email address but you've forgotten the password to your account then you can reset it using this link


Where can I check my account balance?

Checking your balance online is quick and convenient. To do so, simply login to your My Vodafone online account, your current balance will be shown under your latest bill near the top of the screen.

Please note that any recent payments you may have made can take up to 5 working days to be reflected on your account balance.

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