Self-install Fibre Broadband

   

Self-install Fibre Broadband steps


  • 1
  • 2
  • 3
  • 4
  • 5
  • Step 1

    If you have an old modem plugged in, unplug it from the electrical wall socket and any other devices it's connected to.
     
    Now you’re ready to set up your new Vodafone Modem.
    Unpluging the modem
  • Step 2

    Connect the WAN cable (found in your modem box) from your modem to the LAN port on your fibre box. (Your fibre box is on your wall).

    Make sure your fibre box is plugged in and turned on.

    Then, plug the other end of the WAN cable into the port on your modem labelled “WAN”.

     
     
    WAN connection
  • Step 3

    Plug the black power cable into the power port on the back of your modem.

    Then plug it into the wall socket.

    WAN image
  • Step 4

    Press the power button on the modem.

    It might take up to 5 minutes to connect. You'll know it's connected when the internet light turns from red to solid white.

    Once connected, you may experience a momentary drop in your service while the modem upgrades.

     
     
    Power button
  • Step 5

    Once your modem is connected to the internet, you can connect your devices.

    • Connect using Wi-Fi: Connect to your Vodafone Wi-Fi network using the name and password on the bottom of the modem.
    • Connect using cable: Use the yellow cable and connect one end of it to one of the yellow Ethernet ports on the modem and the other end to the device you want connected. You can connect up to 4 devices.
     
     
    Wifi access details and yellow cable

Stuck with your installation process?

If you have any trouble with your self-installation please contact us and we'll help get you set up.

customer support
Close message
    5GCreated with Sketch. acceleration-system add-icon add-ons-boosts-midadd-ons always-connected icon-app-storearrow-left at-symbol auto-top-up basket-changebill-or-report-midbill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1bintoaster-black block-system blockbonusbroadband-darkbroadband-iconbroadband-lightbroadband-new broadband-or-wifi-1 broadband-or-wifi-midbroadband bundles-midbusinessCalendarCreated with Sketch. calendarIcons+Indicators / System-Icons / landline_or_call / #333333Created with Sketch. callCallsCreated with Sketch. cameracancel-mid carer-system case-study-midcasescelebrate chart-line-midchat-midchevron-down-system chevron-downchevron-left chevron-rightchevron-up-system chevron-upchromecast clock-new clock-or-timedclock close-smallclosecollectionscomment-midcommunity-or-foundation-midcommunitycompleted-midconnected-devices-midconsultant contractconverged-proposition-midcredt-top-up dark-sync DataCreated with Sketch. Icons+Indicators / System-Icons / data / #333333Created with Sketch. data-middatadeals-middelete-bin delete-icondelivery deliveryNew device dislike document-middownload-bicolor Downloadedit-icon editemail-notificationengineer-miderror-circle-system-red error-circle-system error-circleeSim data eyefacebookfilters fixed-line-midgame-console generic-tariff-plan-midGift Icon Gift gogreen-tick heart help-midhelp-support-info-circlehidden-password home-midhome-phone info-circle-grey info-circle-mid info-circle international-system landline-or-call-midletterslike lock-sslmail-new-midmenumessagemfa-email-sms-notificationminutes-sms-midmobile-2023 mobilemobile-lightmobile-midmobile-SWmobile-vtv mobilemy-vodafone-new my-vodafone-or-my-profile-midmy-vodafoneneed-help-midnetwork-signal-midnotification-new object-type-default onenumberonline ordersoutofcompany payg-midpayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836payment-midpencil phone-ai_exportphone-icon-card phone-mini-icon photosplaceholderplay-circle play-storeplayplus-new plusportals-for-videos red-warning reloadreportreturn-product-midroaming-midroamingsearch-close search-device-guides search-shop search-support search-system searchsecond-step-desktop second-step security-midsettings-bicolor settings-midroaming shopping-trolley-midshoppingsign-up-icon signed-in Sim card sim-midsim-swap-midsimIcons+Indicators / System-Icons / sms / #333333Created with Sketch. sms-or-text-midsms-text-mid sms-text spinnersquaresssl-lock step-1 step-2 step-3 super-wifi-selected super-wifi-un-selected superwifi sync tablet technologysquares theft-system third-step-desktop third-step three-points tick-circle Tick-icontick-simpletick-outline-system tick-outline tick-simpletick-thankyou-pageto-do-list info-circle tobitop-up-2021top-up-icontop-up-midtopup tothiscompany travellers-info-midroaming tv-midtv-new tv-vtv block twitterup-arrow upgrade-midv-sim-and-device valuevf-tv-iconvisible-password vodafone-business-inverse vodafonevodafone-store-midvodafone-tv vodafone voice-of-vodafone-alerts-midVTV warning-hi-dark warning-midwarning-orange warning-red warning-system watch-tick watch-with-tick watch web-protection-red web-protection white-questionwithinthiscompany worldX-icon
    Processing ...
    Please wait.

    About seconds remaining...

    Close dialog
    Skip to content

    Set your password for My Vodafone

    Close dialog
    Skip to content
    Close dialog

    You entered the wrong security code 3 times

    Please wait minutes before trying to log in again.

    Close dialog

    Something went wrong

    Unfortunately, we could not verify your identity. Please visit our support page and chat to one of our agents to gain access to My Vodafone

    Close dialog
    Skip to content
    Close dialog
    Skip to content