iPhone 18 Pro Max returns
Before returning your activated iPhone 18 Pro Max, you need to complete the Prepare to Ship step. Legislation requires this for transport.
This takes around 30 minutes, but it can take up to 2 hours. Once completed and verified, you can organise your return through a dedicated Vodafone Retail store.
Same-day returns
Dublin, Cork
& Galway
Next-day collection
Nationwide
Drop-off
1200 An Post
Locations
Post it
to our central
facility
Approved manufacturers
Screen replacements from just €60
Other out of warranty repairs include charging, battery, audio, camera and housing issues.
Free warranty repairs
We are manufacturer approved and we can repair warranty faults for free
Our repairs do not void your manufacturer warranty
Manufacturer warranty is renewed with our process.
Frequently asked questions
Do you carry out warranty repairs?
Do you carry out warranty repairs?
Yes, we carry out warranty repair services for all the major mobile device manufacturers.
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Do you use manufacturer supplied parts?
Do you use manufacturer supplied parts?
Yes, for most of our repairs we only use manufacturer-supplied parts – Samsung, Huawei, Sony, Nokia, etc. Where we cannot source parts directly from a manufacturer, we will use premium quality sourced parts from tried and tested suppliers.
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What should I do before I send my phone for repair?
What should I do before I send my phone for repair?
Please back up your data as it will be lost during the repair, remove SIM cards, remove memory cards, and if sending us the device pack to avoid damage in transit and place your order details with the device.
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Can I drop my phone in?
Can I drop my phone in?
Yes, you can drop it into any of our repair locations listed on vodafonerepair.ie or any Vodafone Retail Store.
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