Premium rate services
How to stop receiving text messages from 5XXXX numbers
To unsubscribe from a Premium Rate SMS Service, text the word STOP to the 5XXXX you want to stop receiving.
You should be unsubscribed within 24 to 48 hours, and will no longer be charged for these services.
What are premium rate services?
Premium Rate Services are provided by private companies for a higher price than ordinary texts or phone calls. Such services typically include horoscopes, football scores, news, etc
- These are easily recognised by a range of prefixes: 1530, 1540, 1550, 1559, 1560, 1570 and 1580.
Text (SMS) services
- These are recognised by a 5 digit Short Code beginning with the number 5 e.g. 5XXXX.
You can stop or unsubscribe from these services. Explore the FAQs in 'Solution Article' to find out how to do so.