To use your phone on another network, you need to unlock your phone. You should test your device with a non-Vodafone SIM card to see if it's currently locked.

Before you submit a request, check the list below to make sure you're eligible to receive an unlock code:

• Your phone must have been purchased from Vodafone Ireland (phones bought from Carphone Warehouse or another store cannot be unlocked)
• The associated mobile number must have been used with the handset that is being requested to be unlocked
• You have not requested three or more unlock codes in the past 12 months and not requested one in the past 3 months
• Must have topped up by at least €127 in the last 12 months for your first unlock code
• Must have topped up by at least €254 in the last 12 months for your second unlock code
• Must have topped up by at least €381 in the last 12 months for your third unlock code

Yes, there is a minimum charge from €30 to €127 depending on how much a customer has topped up by over the previous 12 months.  

However if a customer satisfies the following criteria there is no charge:-

• You have topped up by at least €127 in the last 12 months for your first unlock code
• You have topped up by at least €254 in the last 12 months for your second unlock code
  
• You have topped up by at least €381 in the last 12 months for your third unlock code
  
• Your phone was purchased from Vodafone Ireland
  
• You have not requested three or more unlock codes in the past 12 months