Information On Vodafone Play TV Features

Can I record programmes on Vodafone TV PLAY?

Recording is an important part of how many people watch TV.

On Vodafone TV PLAY, you can record programmes where recording is supported by the broadcaster. To record, press the 3 DEF (Record) button on your remote, or schedule a recording where available.

Some channels or programmes can’t be recorded due to broadcast rights set by the broadcaster (for example RTÉ or the BBC). This most commonly affects some UK channels and certain live content. These rules apply across most modern TV services.

That’s why Vodafone TV Play focuses on giving you flexible ways to keep watching:

7 Day Catch Up: Watch many TV shows for up to 7 days after broadcast.

Restart or rewind live TV: If you tune in late, you can restart the programme from the beginning.

Watch via broadcaster apps: Some programmes are available directly from:

RTÉ Player (Channel 150)

Virgin Media Player (Channel 170)

TG4 Player (Channel 180)

Vodafone TV App: Watch live TV while on the go.

Availability and viewing windows are controlled by the broadcaster and may vary by channel or programme.

Why recording isn’t available everywhere

Recording rights are set by broadcasters and vary by channel and programme. This is why recording works on some channels, while others offer catch up or app based viewing instead.

What is 7 Day Catch Up?

7 Day Catch Up allows you to watch programmes you've missed over the past 7 days (content rights permitting).

Press the Home button icon (Home) button and scroll across to access ‘Catch Up’ TV.

There are 4 categories here; ‘View All’, ‘Resume Viewing’, ‘Most Popular’ and ‘Channels’. Press 'OK' on the remote to see the programmes in each category.

Vodafone TV PLAY Welcome Guide

If you are a new Vodafone TV Play customer this Welcome Guide will bring you up to speed on everything you need to know to get started.

What can I do on My TV Zone?

You’ll find My TV Zone in the Apps section of your menu. From here, you can manage your subscriptions, register devices for the Vodafone TV App, add or remove TV boxes, and manage any mobile devices or tablets linked to your account.

How do I use my own TV sound instead of the TV speaker?

Go to > Settings > System Settings > Device Preference > Display and Sound > Audio Processing > Output to HDMI

What is Energy Saving Mode?

The energy saving mode allows the Vodafone TV PLAY box to consume less energy when placed in standby mode. In order to maximise energy savings, some functionalities, such as the Google Assistant, or music playback via a Bluetooth connection, are turned off, making it impossible to use them when the device is in energy saving mode.

If you want to use these features with the television turned off, you must deactivate the energy saving mode.

To enable or disable energy saving mode, go to: “Settings > System Settings > Device Preferences > Energy Saving” and select “the desired option.

Why can't I use Catch Up, Restart and Record for some programmes?

Some content providers restrict their programmes to be available for Catch Up, Restart and Record on both the Vodafone TV Box and on the Vodafone TV App.

If you are trying to fast-forward, rewind or pause a restricted programme, a message will appear in the top right of the screen that says:

Due to content provider restriction, Fast Forward/Skip back/Play/Pause feature is not available.

If you are trying to record a programme that is restricted by the content provider, this message will appear:

Not possible to record this event.

To see the top channels rights summarised, see below:

How do I pair my remote control with my TV?

The remote control supports commands via Bluetooth and Infrared. To pair the remote to the TV box via Bluetooth, hold the 3def-icon (Number 3/DEF) button and the (Yellow Button) button for five seconds. Your remote must be paired via Bluetooth to use all Google Assistant features with the microphone button.

If you didn’t choose to pair your remote during the First Time Install process, you can easily do so in the Settings section. Pair your remote anytime:

Settings > System Settings > Remotes and accessories > Add remote control.

How do I access the TV guide?

The

(EPG - Electronic Programme Guide) button on the remote control will bring you to the TV Guide. You can also access the TV Guide from the ‘On Now’ tab in the main menu.

What is my "purchase pin"

When purchasning additional membership in My TV Zone. You will need to enter a pin code. This is your purchanse PIN code.

It is the same PIN as Parental PIN.

The default PIN is 1111.

This setting is On bydefault but if you want to disable the PIN, go to: Setting > Parental control > Purchase Pin

How do I get to Settings?

Press the Home button icon (Home) button and scroll to the top right to access 'Settings'.

Here you can configure settings for ‘User Profiles,’ ‘Subtitles,’ ‘Audio Output,’ ‘Parental Controls’ and more.

What’s the parental PIN?

The initial PIN is "1111".

To configure parental locks, go to "Menu > Settings > Parental Control".

If you choose to deactivate the PIN code, all purchase operations and content are unprotected.

How do I reset the parental PIN?

If you wish to change this PIN go to 'Settings'. Parental settings are only applied to the individual set-top box. To apply a PIN to multiroom boxes, you will need to repeat the above step on all individual boxes.

How do I get subtitles?

You can manage Accessibility options in Settings, such as Audio Language, Default Language and Audio Description.

To turn on Subtitles go to: Settings > System Settings > Accessibility > Captions.

Features

Recordings