First, you must register as a new Vodafone TV customer at vodafone.ie by using the Username provided in your Welcome eMail. You can then create your own password. 

Your username should look something like customeremail@vodafonetv.com

Please ensure that you create a profile otherwise the login process won't complete.

There are 2 ways to add a device to your Vodafone TV App:

Download the Vodafone TV App on your device from either the Apple App Store or the Google Play Store.

Use TV Box:

Go to the 'Apps' menu of your TV box and open “My TV Zone”.

After selecting your equipment type under ‘Devices’, launch the Vodafone TV App, select the 'Use TV Box' option and follow the steps on your device.

Use Account Details:

Alternatively, launch the Vodafone TV App, and select the 'Use Account Details' option. Register as a new Vodafone TV customer at vodafone.ie by using the username provided via email, and by creating your own password.

Once you registered, log in to the Vodafone TV app with the same username and password you used to register your device.

Username: customeremail@vodafonetv.ie

Ensure that you create a profile otherwise the login process won't complete.

No, old Vodafone TV login credentials will not work on the new Vodafone TV App.

You must continue to use the older version of the app called “Vodafone TV Anywhere App” until you upgrade to Vodafone TV PLAY.

In order to use the app, you must be a current Vodafone TV PLAY subscriber.

You can download the latest version of the App from iTunes App Store or the Android Play Store

Register as a My Vodafone user

Sign into the app using your My Vodafone details

Once signed in you can access live TV streaming in home, on the go, schedule recordings and view catch up TV.

If your broadband and TV service ends, your credentials for the Vodafone website will be void. This means the Vodafone TV app will not allow any video streaming.

In order to continue using the Vodafone TV app, please contact Vodafone Home on 1907 to discuss your account.

Yes. The Vodafone TV app can be used on other mobile networks. Please check with your provider for data related costs and monthly data limitations.

Check you are using a stable and fast Wi-Fi or mobile connection. We recommend speeds of at least 1Mb uncontested internet connection.

When using the Vodafone mobile network, we suggest signal strength of 3G & 4G for optimal video streaming.

Yes, if you are temporarily outside Ireland and in another EU Member State you are permitted to access and use the TV app in that Member State. Please see terms and conditions at vodafone.ie/terms for further details.

If your Wi-Fi or mobile network signal is reduced, the video stream will adapt to a lower quality.

Check that you're using a stable and fast Wi-Fi or mobile connection. We recommend speeds of at least 1MB uncontested internet connection. 

When using the Vodafone mobile network we suggest signal strength of 3G and 4G for optimal video streaming

Due to legal content licensing requirements users will have limited access to different channels and content.

Content rights may also mean you have access to different content if you are at home, on a mobile network, or on a public Wi-Fi network

Click on ‘Watch Live TV’ at the top of the page brings you directly to a full screen stream of Live TV channels.

The TV guide is featured below the current live channel that is streaming. You can either open up the TV Guide on the left to view a list of available shows (tapping on a channel will load it up).

The app will show up to 7 days in the past and 7 days in the future.

Users can watch Catch Up videos in the past (content rights permitting) and schedule recordings in the future.

You can use device's keyboard to search. Press the keyboard icon to search and press it again to hide the keyboard.

The two arrows icon brings you back to the previous selected channel.

You can select menu, options and navigate up and down channels and volume with the remote.

You can use the remote control to display subtitles. By pressing the Text button followed by 888 you can bring up programme subtitles where they are available.

You can set up reminders of programme start times through the app TV guide by simply selecting a programme in the future and selecting 'Alert'.

You will receive a notification 10 minutes before the start of a programme to your device.

7 Day Catch Up allows you to watch programmes you have missed over the past 7 days (content rights permitting).  

Simply click on the 7 Day Catch Up on the menu of the Vodafone TV app to see what programmes are available.

Yes, once you have a Chromecast device set up on your TV and you are connected to it, you can Chromecast live or 7 Day Catch up programmes from your app.

Once you are connected to a Chromecast device you can select the Chromecast icon on the programme and begin to cast.

(Vodafone does not support third party Chromecast devices)

Make sure that you are correctly connected to your home Wi-Fi home network or mobile network.

Please ensure you are an active Vodafone Home user.

Check you are connected to a stable and fast Wi-Fi or mobile connection. Vodafone recommends speeds of at least 1MB uncontested Internet connection. 

When using the Vodafone Mobile network we suggest signal strength of 3G & 4G for optimal video streaming.

The below OS and browser versions are supported:

• • Android versions 5 to 9
• Apple iOS versions 9 to 12
• PC / MAC
      o OP - Windows XP or above
      o OP - Mac Leopard or above
•  Supported browsers: Internet Explorer 9 or above