Physical

Empowering physical accessibility

At Vodafone Ireland, we have worked on bettering our accessibility aids so that those with physical needs find it easier to navigate and use our products and services.

Wheelchair and mobility aid friendly stores

At Vodafone, we know how much our customers enjoy visiting our friendly staff in-store to chat about our products and services. That's why we've made sure that all of Vodafone Ireland's retail stores are fully wheelchair accessible and mobility aid friendly. We've refitted our stores to be DAC (Disability Access Certificate) compliant, ensuring a comfortable and convenient experience for everyone.

However, please note that our franchise partner stores may have different accessibility features. We recommend giving them a call to confirm their accessibility. You can find their contact details by visiting store finder page.

We look forward to welcoming you soon!

Two young adult men (indian man on couch and white man in wheelchair) using video game console controllers

Google Assistant on Vodafone TV

With Google Assistant, you can control your TV with just your voice. Your Vodafone TV box has a built-in microphone that will capture your voice commands.

To activate, simply say "Hey Google" or "OK Google" loudly and clearly.

For this to work, your remote control has to be connected via Bluetooth. To connect the remote to the TV box, hold the Number 3 DEF icon button and the yellow button for 5 seconds.

If you prefer using the remote control, there is a microphone icon button on the remote. Press and hold that button to start talking to Google Assistant.

Once activated, you can ask Google Assistant to do various things, such as:

  • Movies and TV shows: "Play ‘Stranger Things’ on Netflix "
  • Apps: "Open YouTube. Search cat videos."
  • Search for genres: "Find sci-fi movies."
  • Playback: "Pause." "Stop." "Resume."

Vodafone TV App

All from your smartphone or tablet, you can control your Vodafone TV box from the Vodafone TV App.

Easily access the TV guide from the app and search for programmes or channels using the remote control feature.

You can also schedule reminders and recordings for your favourite TV shows from your mobile or tablet, without having to use a separate remote.

If you prefer to use a remote control, one is still included in your package and arrives with your Vodafone TV box.

Vodafone TV app homepage on smartphone

Chat with us

Would you prefer to chat with a Vodafone agent online? Use chat on our main Accessibility page.

Store finder

Want to meet and discuss your query in person? Find a store near you.

Call us

Our care team are here to help find a solution to your needs. Call 1907 to talk.

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