Set up 4G Calling
When enabled, your phone will use 4G instead of the usual 2G/3G, which means you'll connect faster and enjoy crystal-clear voice and video quality.
You may have seen in the news that Vodafone has committed to upgrading its 3G network. We’ll be saying goodbye to 3G on a phased basis from late 2022, so that we transition our entire 3G service on to our 4G and 5G networks.
Business customer? Find out more.
We won’t begin upgrading our 3G network until late 2022, but there are some steps you can take now to make saying goodbye easier.
Before you get started, check if your phone is compatible with 4G Calling.
3G technologies are being upgraded worldwide, so that we as operators can reuse network capacity, to drive growth in 4G and 5G services.
By reusing the 3G network capacity, we'll be able to make our newer 4G and 5G networks even better, offering better connections and a much better experience, including faster internet speeds, improved call quality, Wi-Fi calling and SMS.
4G Calling, also known as VoLTE, lets you make seamless, high-quality calls on your phone, wherever you have a 4G network.
Plus, it won't affect your other data streaming. Carry on multi-tasking; watch videos, use apps, or do anything that uses data – all while enjoying better phone calls.
To benefit from 4G Calling, you'll need to have a compatible device.
Check if your device is 4G Calling compatible in one easy step and follow the instructions to get set up.
Or, you can check on our device guides site - choose your device, then tap Specifications and scroll down to Communication > VoLTE – 4G calling. It will state here if your device is compatible or not.
Wi-Fi Calling lets you make and receive calls over Wi-Fi when there's poor mobile phone signal. Find out how to set up Wi-Fi Calling.
There's no extra charge for using Wi-Fi Calling. All calls you make with it use minutes from your allowance as usual.
4G will give customers an even better experience as connectivity for calls will be over the 4G network.
The benefits of 4G are:
If you haven’t made the switch to 4G or 5G when we retire the 3G network, and you have a 3G phone, it’ll switch over to our 2G network.
We’ll do everything we can to make sure you benefit from the best possible connection. There’s no need to worry about this change and over the next year we’ll help you find the right solution with additional support and a customer service team ready to answer any questions you may have.
Our current range of mobile broadband devices operate on our 4G and 5G network so they will not be impacted by the 3G Upgrade programme. Please see below for a full list of 4G and 5G mobile broadband devices:
Device not compatible?
If your device is not 4G/5G capable you will get a better connection by upgrading your device. For more information please click below:
We know that some customers will need extra support to get ready for 4G and our dedicated teams will be ensuring they are guided through the transition.
We have a dedicated older-persons smartphone helpline, freefone 1800 111 140.
Hi Digital is a free programme in partnership with charities ALONE and Active Retirement Ireland. It offers training on how to use smartphones and the internet. Support is available online or in person: Go to hidigital.ie or call 1800 203030.