Skip to content

Data Speed Information on Vodafone IE

Mobile Data Speed Information

Mobile data speed information

Mobile data speeds

Your mobile data speeds refers to how fast your mobile connection is. We measure it in Mbps (megabits per second) and the higher the Mbps the higher the speed of data connection on your device. In practice this impacts how quickly you can send and receive information, like loading Instagram posts, listening to Spotify, streaming videos on YouTube, downloading or uploading files or making video calls.

The speed that you experience will vary depending on your connection and your chosen plan. There are a number of generations of mobile network 2G, 3G, 4G and now 5G and the mobile data speeds increase with each generation of mobile network.

The speed can also depend on your price plan and certain Vodafone price plans will come with a maximum mobile data speed which is designed to match how you use your data.

Estimated maximum speed

To ensure transparency, and in accordance with regulations, we provide you with an estimated maximum upload and download speed for your mobile service. The table below sets out the estimated maximum speed for your mobile Internet Access Service that we agree as part of your contract for Vodafone services.

We may publish updates to this table from time to time as required however, your contracted estimated maximum speed is that which applied at the time of your contract for services starts. The estimated maximum speeds are those which you would realistically be able to achieve in different locations however the exact speeds experienced across the network will vary and may be higher.

Network type Estimated Maximum Download Estimated Maximum Upload
3G 3Mbps 0.5Mbps
4G 10Mbps 3Mbps
5G 25Mbps 5Mbps

Price Plan specific maximum speeds

Certain Vodafone price plans will come with a maximum mobile data speed which is designed to match how you use your data. This will mean the speeds above will not apply and the maximum mobile data speed in your plan applies instead. Click here for details for maximum speed plans.

Factors impacting your speed

It is important to highlight factors which impact your speed, some of which Vodafone can control and others which are outside of our control. The factors which may impact your experience, and the speeds you actually receive, include, but are not limited to: the type of device you are using, your selected price plan, your location, the topography (mountains, valleys trees etc) the level of use on the network, whether you are indoors (and may be impacted by the effect of building materials on indoor coverage), and the capacity of the equipment hosting the third party Internet content that you are accessing.

Contacting us regarding speeds

If you experience any continuous issue (such as an issue that occurs continuously over a 1-2 week period), or regularly recurring difference with the speed communicated for your mobile service then please contact us as per the Code of Practice and we will attempt to diagnose and resolve your issue.

We will endeavour to resolve any issues on your mobile services as soon as possible within 10 working days.  In exceptional circumstances longer resolution times may need to apply and in any case we will look to resolve within 28 days. Any complaints will be managed in accordance with our Code of Practice on Customer Care 10 day timeframe for resolution of complaints as set out at vodafone.ie/aboutus/code.html

If, having gone through our assurance process, it is not possible for Vodafone to remedy a situation where you are not continuously or regularly achieving the speeds that we have communicated and, where the relevant facts are established by a monitoring mechanism certified by ComReg, this may constitute non conformity of performance for the purposes of triggering the right to seek potential remedies available to you under Irish law. You may choose to exercise your rights under consumer protection legislation such as the Sale of Goods and Supply of Services Act 1980 which provides remedies for refund or repair etc., or to exercise your rights under common law for remedies such as restitution or rescission of contract. These remedies may include, but are not limited to,  rectification of the issue, the selection of an alternative service, the offer of a discount or you may choose to terminate your service without penalty.  In any event, Vodafone’s liability to you will not exceed the limit set out in our General Terms and Conditions of the Vodafone Mobile Telecommunications Service, viewable on vodafone.ie/terms.

{{feedbackMessage}}
Close message
    5G Created with Sketch. add-ons-boosts-mid icon-app-store basket-change bill-or-report-mid bill-pay-phones-icon 4C91DB73-75FE-4565-8F69-BC6C675B1EA1 bin block bonus broadband-dark broadband-icon broadband-light broadband-or-wifi-mid broadband-or-wifi-1 broadband bundles-mid business Calendar Created with Sketch. calendar Icons+Indicators / System-Icons / landline_or_call / #333333 Created with Sketch. call Calls Created with Sketch. camera case-study-mid cases chart-line-mid chat-mid chevron-down chevron-left chevron-right chevron-up close-small close collections comment-mid community-or-foundation-mid community completed-mid connected-devices-mid contract converged-proposition-mid Data Created with Sketch. Icons+Indicators / System-Icons / data / #333333 Created with Sketch. data-mid data deals-mid delivery dislike document-mid Download edit engineer-mid error-circle eSim data eye facebook filters fixed-line-mid generic-tariff-plan-mid Gift Icon go help-mid home-mid landline-or-call-mid letters like mail-new-mid menu message minutes-sms-mid mobile mobile-mid mobile my-vodafone-or-my-profile-mid my-vodafone need-help-mid network-signal-mid orders payg-mid payg-phones-icon F86C85F6-FFFF-4C62-8F9A-45D7251FC836 payment-mid photos placeholder play-store play plus reload report return-product-mid roaming-mid roaming search security-mid settings-mid roaming shopping-trolley-mid shopping Sim card sim-mid sim-swap-mid sim Icons+Indicators / System-Icons / sms / #333333 Created with Sketch. sms-or-text-mid sms-text-mid spinner squares technology squares three-points tick-simple tick-simple info-circle top-up-2021 top-up-icon top-up-mid travellers-info-mid roaming tv-mid block twitter upgrade-mid value vf-tv-icon vodafone-store-mid vodafone voice-of-vodafone-alerts-mid warning-mid world
    Processing ...
    Please wait.

    About seconds remaining...

    Close dialog
    Skip to content

    Set your password for My Vodafone

    Close dialog
    Skip to content
    Close dialog
    Skip to content
    Close dialog
    Skip to content