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Pre Paid Credit Refund on Vodafone IE

Pre Paid Credit Refund | Vodafone Ireland

I have ported off the Vodafone network, how can I retrieve my remaining credit?

You can contact Vodafone through any of our channels listed below and request for any remaining credit to be issued to you through EFT.

  • Connect with our live chat team by clicking the Chat button on this link. Or, you can call our customer care team on the numbers below:
  • From Vodafone phones: 1747 (free)
  • From abroad (Vodafone mobile only): +35312038232 (normal rates)
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How long will it take to issue the refund?

Once requested the refund will take approx. 5 to 10 working days to appear in your account.
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Will I be charged a fee for requesting the refund?

While an administrative fee may be charged in the future, Vodafone will not be charging customers a fee at this time.
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Will my bonus credit be refunded?

Bonus credit provided as part of a promotional offer has no cash value and cannot be redeemed for cash.
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