Benefits of Auto Top Up
Get more with Auto Top Up and #Fantastic days, set up your 28 day Auto Top Up subscription in a few simple steps on the My Vodafone app or Vodafone.ie.
Effective
Get the most out of your top up offer and never be without your data, calls or text allowance.
Easy
You'll never have to remember to top up again once you set up an auto top up.Â
Top up your loved ones
Set up auto top up for your family members and always stay connected.
Take control with My Vodafone
Download the My Vodafone App. The easiest way to top up, customise your plan and add ons.
Frequently asked questions
What is Auto Top Up?
What is Auto Top Up?
Auto Top Up is a convenient service that automatically tops up your number or your friends or family's number every 28 days.
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How does Auto Top Up work?
How does Auto Top Up work?
Auto Top Up works by taking the chosen amount of credit from the debit or credit card you set up on your chosen day to top up your pay as you go account.
This then activates your top up offer if you top up by the correct amount i.e. €20 for Chat Extra, Smart Extra and Vodafone X or €30 for Extra Unlimited.
This then activates your top up offer if you top up by the correct amount i.e. €20 for Chat Extra, Smart Extra and Vodafone X or €30 for Extra Unlimited.
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How to set up Auto Top Up?
How to set up Auto Top Up?
Using the My Vodafone app:
The easiest way to set up Auto Top Up is on the My Vodafone App. Simply click the Top up button on the home screen. Click the More options button and then select Set an Automatic Top Up.
Online on vodafone.ie:
In order to set up auto top up online, you need to register for My Vodafone first.
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- Click the Top up button under the Credit & top up section
- Then select the Auto Top Up tab to the top-right of the page
- To set an Auto Top Up for your own number, select the Auto Top Up settings button beside your number
- Or, to set an Auto Top Up to another number, click the Add a new number option
- Next, select an amount under the Top up amount section
- In the Top up frequency section, select your preference from the drop down box, then pick a start date
- In Payment Method, select an existing payment card, or click Select or add another card to add a new payment card
- Accept the terms and conditions then click the Confirm Auto Top Up button to complete the set up
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What amount, start date and frequency should I choose?
What amount, start date and frequency should I choose?
If you are on the Vodafone X, Smart Extra or Chat Extra tariffs, you will need to top up by €20 or more in one go every 28 days to activate your tariff. If you are on Extra Unlimited you will need to top up by €30 or more in one go every 28 days.
To avoid starting Auto Top Up during your current top up offer you can log in to My Vodafone where it will tell you how many days until your current offer is due to reset. It is best to align the start date with when your offer is due to reset.
To avoid starting Auto Top Up during your current top up offer you can log in to My Vodafone where it will tell you how many days until your current offer is due to reset. It is best to align the start date with when your offer is due to reset.
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What if need more credit?
What if need more credit?
If you need more credit you can still top up as usual. Please note this will not delay your next Auto Top Up date.
If you top up by your plan amount this will reactivate your top up offer so it is recommended that if you need more credit you should top up by less than your plan amount in one go (e.g. €5/€10).
If you top up by your plan amount this will reactivate your top up offer so it is recommended that if you need more credit you should top up by less than your plan amount in one go (e.g. €5/€10).
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How do I change or cancel my Auto Top Up?
How do I change or cancel my Auto Top Up?
Using the My Vodafone app:
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- Log into the My Vodafone app
- Go to the Essentials section
- Click on Set up an Automatic Top Up
- From here you will be able to set up a new Auto Top Up and edit or delete an existing Auto Top Up
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Online on Vodafone.ie:
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- Log in to My Vodafone
- Click Top up under the Top Up & Offers section
- Choose the Auto Top Up tab
- Use the options on the page to change the amount, frequency or date of your Auto Top Up
- To turn Auto Top Up off, simply set the Auto Top Up toggle position to off
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 Can I top up another number using Auto Top Up?
 Can I top up another number using Auto Top Up?
Yes you can set up other numbers as well as your own. Log into My Vodafone on the Vodafone.ie website, select My saved numbers & scheduled top ups and add new number.
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If you are using the My Vodafone app, in the Essentials section select, set an automatic top up, under my number select edit and input the name and number of the number you wish to add. This must be a Vodafone prepay number. Once you submit the new number will be displayed and you can set an Auto Top Up for that number.
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If I leave Vodafone do I have to cancel my Auto Top Up?
If I leave Vodafone do I have to cancel my Auto Top Up?
No, if your number leaves the Vodafone network the auto top up will automatically cancel and nothing will be charged to your card.
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