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Updates to Your Vodafone Plan or Contract
Stay informed about important changes to your plan, pricing, or terms and conditions. We’re required to give at least 30 days’ notice if anything changes—and you may have the right to leave your contract without penalty.
Read the latest customer notices
Just Ask Once - we take it from there
You shouldn't have to chase. Here's what we commit to every time you get in touch.
Always available
Our TOBi assistant is here 24/7. The Vodafone app lets you check bills, top up, and get support whenever you need it.
Just ask once
Tell us your issue once and we'll own it through to resolution. No repeating yourself. No being passed around.
Always keeping you informed
We'll proactively update you by voice or SMS so you never need to chase. You'll know where things stand until it's sorted.
Chat with TOBi, our digital assistant
TOBi is available 24/7. Here's what TOBi can help you with right now.
Available 24/7
TOBi responds instantly, no waiting around, any time of day.
View your bills
See your latest bills and check your charges, up to 12 months of history.
Recover account login
TOBi can reset your login details and get you back into your account.
Talk to a person
Prefer to speak with someone? TOBi will connect you to a live agent.
Start a chat with TOBi
Available now. If TOBi can't help, a live agent is available Mon–Fri 8am–8pm, weekends and bank holidays 9am–6pm.
We're here when you need us
Can't find what you're looking for? Get in touch another way.
Call us
1907 - Bill Pay, Broadband, TV and Business
1747 - Pay As You Go
+353 1 203 8232 - From abroad (Vodafone mobile only)
Mon - Fri 8am - 8pm
Weekends & Bank Holidays 9am - 6pm
Visit us in store
Get face-to-face support from an expert in one of our 75 stores across Ireland.
Vodafone app
Check your bills, top up, manage your account and contact support, all in the My Vodafone app.
Take control of your account with the My Vodafone app
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