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Bill pay legacy

For more recent bill pay terms and conditions go here

Netflix promotion

Netflix Promotion

1.1 You can choose Netflix as your Content Pack as part of your RED Extra plan.

1.2 The Netflix promotion is available as a choice of content pack for a limited time only between October 18th 2014 & January 17th 2015

1.3 The Netflix promotion will be offered for a 6 month period on all RED Extra Price plans

1.4 At the end of the 6 month period your subscription will renew monthly at a charge of €8.99 to your bill. This can be opted out of at any time by visiting the following link: offers.vodafone.com/ie/cancel

1.5 The Netflix Content Pack can be used on multiple compatible devices and you are advised to check that your device is compatible with Netflix before choosing this Content Pack.

1.6 You must be 18 years of age to become a member of the Netflix service. Individuals under the age of 18, may utilize the service only with the involvement of a parent or legal guardian, under such person's account and otherwise subject to the Netflix Terms of Use.

1.7  View the Netflix terms of service

Perfect Friends

Vodafone Perfect Friends terms & conditions

1. The Vodafone staff tariff offer (the “Offer”) is currently available to:

               (a) Employees of Vodafone Ireland Limited, Vodafone Ireland Retail Limited, Vodafone Group Services Ireland Limited, Vodafone Ireland Marketing Limited.

     (b) Employees of Rigney Dolphin working on the Vodafone account.

2. The Offer is not available to the public so is not similar to other Vodafone prepay or post pay plans.

3. To avail of the Offer applicants must apply via the intranet by clicking on the “Add my friend” icon and completing the application form. Offer recipients will be deemed to have accepted the terms and conditions of the Offer. Customers may use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation  cannot be used while roaming

4. Vodafone reserves the right to remove any person and their Nominated Numbers from the Offer should there be any breach of the terms and conditions. The Nominated Numbers will be moved to either of the following plan on the next billing date.

                    (a) Within contract period: Moved to Vodafone RED Essentials from the Perfect Friends €35 plan and moved to RED 30 Day from the Perfect Friends SIM only plan.

                    (b) Outside contract: Moved to Vodafone RED Essentials from the Perfect Friends €35 plan and moved to RED 30 Day from the Perfect Friends SIM only plan.

5. Vodafone may take disciplinary action against an Offer Recipient if they breach the terms and conditions.

6. Offer recipients may nominate:

(a) up to seven existing Vodafone Bill Pay customers

(b) up to twenty new ports moving from another network provider (must have connected within the previous 8 weeks to be considered a new customer) (“the Nominated Numbers”) for the Offer and customers moving from Pay As You Go to Bill Pay.

7. Offer Recipients must get the consent of the Nominated Numbers before applying for the Offer on their behalf.

8. If an application for the Offer is accepted by Vodafone, a copy of the terms and conditions will then be sent to each Nominated Number. The Nominated Number must also notify Vodafone of their preferred payment method.

9. Offer Recipients may replace any Nominated Number through the intranet. The replaced Nominated Number will be moved to either of the two plans outlined in Clause 4 on the next billing date. The monthly allocation of data is at a customer level, therefore it is shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly data allocation while roaming in the EU in the same way you use the allocation domestically.  For any other destination the monthly data allocation  cannot be used while roaming

10.  If an Offer Recipient ceases to work for (a) the listed Vodafone companies in Clause 1 or (b) for Rigney Dolphin on the Vodafone account; for any reason, the Offer will be withdrawn. All Nominated Numbers will be moved to either of the two plans outlined in Clause 4 on the next billing date.

11.  Vodafone has sole discretion to decide whether a Nominated Number can avail of the Offer. Accounts that are in arrears or have been suspended or terminated by Vodafone will be ineligible.

12.  Vodafone reserves the right at its sole discretion to suspend or terminate the Offer or amend these terms and conditions at any time for any valid technical or commercial reason.

Connection

Customers who wish to join Vodafone to avail of Perfect Friends must be nominated by you on the via the family and friends portal. They can bring a copy of their confirmation email to connect to Perfect Friends in any Vodafone Retail store. Customers will be unable to connect to Perfect Friends in any other channels other than Vodafone Retail.

Upgrade

Customers who wish to upgrade to a Smartphone who are outside their contract term and eligible for upgrade can upgrade in any participating Vodafone Store.

Nominating existing customers

Existing Vodafone customers who have been nominated for the staff offer, and who have purchased their device on RED, RED Super, or RED Extra must have completed a minimum of 12 months on these plans to be eligible for the staff offer.

Unregistered customers

Customers not registered on the Vodafone portal will be migrated to the package plans outlined in clause 4 from their next available bill day. Vodafone’s general terms and conditions will apply to this Offer.

Content

Content is compatible as an add-on to Perfect Friends €35 plan and to Perfect Friends SIM only plan from the available content providers.

 

Perfect Friends SIM only

Vodafone Perfect Friends SIM Only terms & conditions

Price Plan Price plan inclusions
Perfect Friends SIM only

Unlimited national calls to any network including landlines.
Unlimited national texts to any network
1GB
30 Day Contract

 

  1. The following terms and conditions of the Vodafone Perfect Friends SIM only plan are in addition to and form part of the terms and conditions relating to both the Vodafone mobile communications service and Vodafone RED. These Terms and Conditions shall be considered Core Terms and Conditions unless otherwise indicated.
  2. In the event of any conflict, the terms and conditions of Vodafone Perfect Friends SIM only will prevail.
  3. The Perfect Friends SIM only contract includes unlimited calls including landlines from Ireland to other networks within Ireland. The monthly allocation of minutes cannot be used to call certain numbers (including, but not limited to, LoCall (1890) numbers, Call Save (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers). Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation  cannot be used while roaming.
  4. Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation  cannot be used while roamingExisting bill pay customers who wish to move to Vodafone Perfect Friends SIM only must have their account up to date and have completed their minimum contract term.
  5. Perfect Friends SIM only customers who wish to cease their contract, port to another operator or migrate to Vodafone pay as you go may do so at any time by giving written notice, which will be effective 30 days after Vodafone receives the request.
  6. After connecting to Perfect Friends SIM only, you may request to be moved to a Vodafone RED contract at any time. Vodafone shall process any such request at the next billing date.
  7. Existing bill pay customers who have yet to complete their minimum contract term may not change to Perfect Friends SIM only until such a time as their existing contract period has expired.
  8. Perfect Friends SIM only does not facilitate subsidized handsets for new connections to Vodafone’s network. However, you may avail of any of the bill pay range of handsets at any time, subject to moving from Perfect Friends SIM only to Perfect Friends €35 plan or to a Vodafone RED contract plan.
  9. Data Allowance. The bundle amount is 1GB per month. Price per MB after the bundle is used €0.03 (Inc. VAT). Unused MBs cannot be carried forward to the next month. Under EU Roaming regulations you can use your monthly allocation of  minutes/data/texts while roaming in the EU in the same way you use the allocation domestically.  For any other destination the monthly allocation of minutes cannot be used while roaming.

My Way plan

Terms and conditions for My Way package plans

  1. These terms and conditions are to be considered Core Terms and Conditions and are in addition to and form part of the general terms and conditions of Vodafone’s telecommunications service. Each Add On is subject to separate terms and conditions which you are advised to consult. The terms and conditions of such Add Ons will not be Core Terms and Conditions.
  2. The My Way price plan inclusions are set out in the table below depending on the price plan chosen. These inclusions are for domestic use only and cannot be used while roaming. The rules associated with each inclusion are set out beneath.
  3. MyWay Price Plans Oct 2011 – September 25th 2012

    Price plan

    Price plan inclusions

    My Way

    Vodafone to Vodafone Calls and Texts

    My Way Plus

    Vodafone to Vodafone Calls and Texts
    Data (500MB per month)

    My Way Complete

    Vodafone to Vodafone Calls and Texts
    500 minutes/unlimited texts to Ireland and anywhere in the world*

    My Way Complete Plus

    Vodafone to Vodafone Calls and Texts
    500 minutes/ unlimited texts to Ireland and anywhere in the world 
    Data (2GB per month)*

    *All customers who signed up to My Way Complete and My Way Complete Plus before 3 July 2012 will be entitled to avail of the unlimited worldwide texts and 2GB data (as the case may be) as a promotion until the end of the minimum term of their existing contracts. These allowances will automatically apply to all new customer and upgrades from 3 July 2012.

    MyWay Price Plans - September 26th 2012

    Price plan

    Price plan inclusions

    My Way

    Vodafone to Vodafone Calls and Texts

    My Way Plus

    Vodafone to Vodafone Calls and Texts
    Data (500MB per month)

    My Way Complete (originally My Way Complete Plus)

    Vodafone to Vodafone Calls and Texts
    500 minutes/unlimited texts to Ireland and anywhere in the world*

    (new) My Way Complete Plus*

    Vodafone to Vodafone Calls and Texts
    500 minutes/ unlimited texts to Ireland and anywhere in the world 
    Data (2GB per month)*

    *All customers who sign up to My Way Complete Plus 24 month contract, from 26th of September 2012, will be entitled to avail of an upgrade after 12 months (or such other period as Vodafone may, in its sole and absolute discretion decide to apply). This will be subject to the trade in of your original device model, type and size when connected to MyWay Complete Plus and re-entering a new 24 month contract on an equivalent or higher monthly price plan. See ‘Your Handset’’ Trade In terms and conditions for more details.

    MyWay Price Plans – January 10th 2013

    Price plan

    Price plan inclusions

    My Way

    Vodafone to Vodafone Calls and Texts

    My Way Plus

    Vodafone to Vodafone Calls and Texts
    Data (500MB per month)

    My Way Complete (originally My Way Complete Plus)

    Vodafone to Vodafone Calls and Texts
    500 minutes/unlimited texts to Ireland and anywhere in the world*

    (new) My Way Complete Plus*

    Vodafone to Vodafone Calls and Texts
    500 minutes/ unlimited texts to Ireland and anywhere in the world 
    Data (4GB per month)*

    *All customers who signed up My Way Complete Plus before 10th January 2013 will be entitled to avail of 4GB data for a promotional period subject to the length of time remaining on their plan. This allowance will automatically apply to all new and upgrading customers from 10th January 2013.

  4. The customer can choose to add more minutes, texts or data to the above price plans. These elements can be updated from month to month, with no restriction. The customer will be presented with add ons which allow both national and international usage. The My Way Complete and My Way Complete price plans are not compatible with “national only” add ons.
  5. Text add ons cannot be used to text a landline.
  6. Any unused portion of the monthly allocation associated with a price plan or add on (minutes/texts/data) cannot be carried over to the next month.
  7. Calls or texts to premium rate numbers, shortcodes etc., will be charged in addition to your price plan, and will not be deducted from the inclusive minutes or texts
  8. There are 4 contract lengths available for this price plan: 30 days, 12/18/24 months. Upon connection to these contracts, the customer can increase the term of the contract, but cannot decrease the contract term at any point whilst within the contract period. Contract lengths are restricted based on which handset the customer purchases.
  9. On a Vodafone My Way Tariff out of bundle international minutes will be charged on a rounded per minute basis.
  10. Call and text usage will be applied in the following manner:
    1. Vodafone to Vodafone Free Calls and Texts
    2. Price plan inclusion calls and texts
    3. Purchased Add Ons
    4. Out of bundle rates
  11. Data usage will be applied in the following manner:
    1. Price plan inclusive data
    2. Purchased Add Ons
    3. Out of bundle rates

New Every Year

New Every Year terms and conditions

General New Every Year terms and conditions

  1. From 19 Oct 2015 onwards, New Every Year is no longer available to new or upgrading customers.
  2. New Every Year (“NEY”) is available as a discretionary add-on for specific price plans as offered by Vodafone. NEY terms and conditions apply in addition to the General Terms and Conditions which you have signed up to in respect of your chosen price plan and form part of your contract with us .By selecting the NEY add-on you agree to be bound by these terms and conditions.
  3. NEY allows customers to upgrade their mobile handset device after 12 months once they have remained on their contractual price plan and have purchased a NEY add-on for the preceding 12 months (or such other period as Vodafone may in its sole and absolute discretion decide to apply).
  4. New Every Year consists of two options: NEY Return Your Handset and NEY Keep Your Handset. The customer may select one of these two options:
  5. For NEY Return Your Handset, the customer must return their existing handset to Vodafone or its agent (as advised by Vodafone) in order to receive a new handset (“NEY Return Your handset”). The return of the existing handset must be a return of the original device model, type and memory size as when the customer originally connected to the Vodafone price plan. The handset returned must comply with the handset eligibility criteria for NEY Return as set out below.
  6. For NEY Keep Your Handset, a customer may keep their original handset and pay a set price for a new handset, depending on what stage of their contract they decide to apply for the upgrade and a pricing scale will apply as determined by Vodafone ( “ NEY Keep Your Handset”)
  7. For both NEY Return Your Handset and NEY Keep Your Handset, the customer must enter a new 24 month contract on an equivalent or greater value price plan in order to avail of a new handset.
  8. Vodafone reserves the right to modify or alter these NEY add-on terms at any time without notice.

Pay as you use

Vodafone Pay as you Use Terms and Conditions

1. The following terms and conditions of the Vodafone Talk Pay as You Use tariff (the “Tariff”) are in addition to and form part of the terms and conditions of the Vodafone Ireland Limited (“Vodafone”) mobile communications service and the Vodafone 3G broadband terms and conditions between Vodafone and users of the Vodafone 3G broadband service (the “Customer” or “Customers”). In the event of any conflict, these terms and conditions shall prevail.

2. Existing mobile broadband Customers who are outside their minimum contract period can migrate to the Tariff without incurring any additional charges. Existing Customers that are within their minimum contract period will incur an administrative fee if they wish to migrate to the Tariff. Customers can migrate to the Tariff by contacting their account manager, phoning customer service helpdesk or by calling into a Vodafone Retail store or accredited agent.

3. The Tariff shall be made available to the Customer from the next bill day following sign up.

4. The Tariff is charged on a per day basis and charging of the Tariff is initiated when usage by the Customer is detected on the 3G broadband network.

5. The Customer will be liable for any usage charges of whatsoever nature in relation to the Tariff once use of the 3G broadband modem is initiated on any given day.

6. A daily usage allowance of 500 megabytes applies. Usage in excess of 500Mb per day will be charged at 2c (VAT inc.) per megabyte up to a maximum limit of 10Gb.

7. Vodafone reserves the right to take such action as it considers reasonably necessary, including (but not limited to) imposing a usage bar, suspending or terminating access to the Vodafone 3G Broadband service where Vodafone (as it in its sole discretion shall determine) considers that:

1.             such action is in the Customer's best interests, including (but not limited to) avoiding unusually or excessively high billing invoices;

2.             the Customer represents a credit risk to Vodafone;

3.             a Customer's use of the service is or is potentially:

1.             fraudulent or illegal;

2.             adversely affecting the Vodafone Network or other Vodafone customer's ability to use or access other Vodafone services provided using the Vodafone Network.

8. Any unused data within a daily data download allowance cannot be carried over from one day to another.

9. If for any reason you wish to return your Vodafone mobile broadband modem to the store, you can do so within fourteen days and receive a full refund. in order to avail of this returns policy, the modem must not be faulty due to damage caused to it whilst in your possession and must be returned complete with proof of purchase, packaging, cables, software CD and user guide.

10.  You may cancel your contract at any time without incurring termination charges.

11.  Data roaming is excluded from the Tariff.

 

Red Connect 

Vodafone Red Connect Terms and Conditions from 23rd July 2016 until March 2017.

These terms and conditions govern your use of the Vodafone Red Connect package. These service specific terms and conditions apply in addition to and form part of the General Terms and Conditions of the Vodafone Mobile Telecommunication and Broadband Service and any additional service conditions you have signed up to. For the avoidance of doubt the below terms will form part of and apply in addition to each participating customer's terms and conditions of their Vodafone Service. If there is any conflict between the Terms then the order of precedence shall be as follows: the Service Specific Terms and Conditions of the Red Connect proposition (below, and which includes the content services' terms), followed by the Vodafone General Mobile Terms and Conditions.

1.     What is Vodafone Red Connect?

Vodafone Red Connect is a Vodafone mobile proposition, comprising a variety of Red Connect tariffs, which allows you to roam, Take Your Home Plan abroad within the UK and Europe, choose content and entertainment relating to music, sport and other services provided to you by third party content providers. Vodafone Red Connect is available within applicable Price Plans which are detailed below. Add Ons are available with the various Vodafone Red Connect tariffs and a list of Add Ons that are relevant to Red Connect can be found listed at Appendix B at the end of these Terms. Vodafone provides you with the right to access content via the Vodafone network (the "Service") and that access is subject to handset compatibility, network coverage, the operating system installed, and fair usage which is detailed at section 3.2.1 and also in the provisions regarding Roaming at Section 7 below.

2.     Cost of Service

  1. By agreeing to these Terms and Conditions you confirm that you wish to receive an electronic monthly e-bill in respect of your price plan contract and you confirm that you have access to internet services to review that bill.
  2. Where content is included as part of your applicable Price Plan contract you can select one Content Pack at no additional cost. We supply a virtual Content Pack pass on a monthly basis throughout the period the Content Pack is included in your Price Plan contract and the content provider accepts that pass to give you access to your chosen Content Pack for the agreed term within your contract.
  3. Once you have registered for your chosen Content Pack option; you will not be permitted to choose an alternative Content Pack for the remainder of your contract term but can purchase additional content services as a monthly 'Add On.' Where the Content Pack is selected as a monthly 'Add On' subscription the cost of the Content Pack will be confirmed to you on or before taking out the subscription. We supply a virtual Content pass on a monthly basis for the duration of your subscription and the content provider accepts that pass to give you access to your chosen Content Pack.

1.     The cost of this monthly 'Add On' subscription will be included in your monthly bill as you are a Bill Pay Customer.

2.     Towards the end of your contract term, Vodafone may contact you regarding recommitting to your Vodafone contract for a further contract term and may contact you in relation to alternative and/or additional Vodafone packages which may be appropriate to your recommitment to your Vodafone contract.

3.     Access to the Service

  1. If you exceed any Price Plan allowance when using the Content Pack you will incur additional internet data charges.
  2. The Service is subject to network coverage, Vodafone's fair usage policy, mobile equipment capability and the operating system installed on your mobile equipment.
  3. From time to time Vodafone may modify the standard settings and/or features of the Red Connect proposition in order to offer additional value to the Service. Such changes might include measures such as increasing your data allowance size. The parties agree that such changes to the Red Connect proposition or package do not constitute modification in the conditions of the contract for that Red Connect proposition or package

Access to the Red Connect Package:

  1. Use of, and access to, the Red Connect Package is subject to Fair Usage. Fair Usage Policy: Vodafone will monitor your usage of the Package and will implement a fair usage policy in respect of it, based on the average usage of the Vodafone customer of the Package, as estimated by Vodafone from time to time. If at the reasonable discretion of Vodafone, Vodafone is of the opinion that your usage materially exceeds the fair usage threshold in any month, Vodafone may contact you to advise you that your usage exceeds its fair usage policy. If the excessive usage continues to exceed the threshold after receipt of a request from us to desist from or alter the nature of such usage, Vodafone reserves the right to charge you for the excessive element of your usage at your price plan's standard rate or to modify or suspend your use of the Service or to withdraw your access to the Service entirely.
  2. Vodafone reserves the right to send you notifications regarding your usage of your data allowance as part of your package and can notify you when you reach certain thresholds of your particular data allowance and if/when you exceed your particular data allowance. As a Customer, you may opt out at any time, from receiving such notifications by contacting Vodafone Customer Care on 1907 or freetexting NO NOTIFY DOMESTIC to 50226. You can opt back in at any time by freetexting NOTIFY DOMESTIC to 50226.
  3. As a Customer, you may proactively request from Vodafone to place a barring facility on your Vodafone account so as to protect you from going outside of your bundle allowance of data as part of your package. The obligation is on you, the Customer, to cap your usage so you do not go out of bundle, You can freetext DATA BAR to 50226 or contact Vodafone Customer Care on 1907. You can opt back in at any time by freetexting NO DATA BAR to 50226.
  4. Vodafone cannot guarantee that the Content Pack will be compatible with all smartphones and it is your responsibility to check in store or online for your smartphone's compatibility with the Content Pack that you wish to subscribe to before you purchase the Service.
  5. Your chosen Content Pack will automatically expire after the term specified in your Price Plan Terms regardless of when you activate your Content Pack. On the expiry of your contract term, Vodafone reserves the right to change or remove available Content Pack options and you are advised to check with Vodafone for Content Pack availability at the time of your contract renewal. If you do not use the full extent of your content/bundle benefits throughout the lifetime of your Contract, or otherwise, you are not eligible to receive a refund from Vodafone for any such non-use of your bundle entitlements.
  6. You acknowledge and accept that if, during the period of the contract, the content provider terminates their agreement with Vodafone, you may no longer be able to avail of your chosen Content Pack for free on your applicable price plan. If this should occur, you accept that Vodafone will continue to provide the Price Plan package that you have contracted for without the Red Connect Content package.
  7. If you wish to continue on the same price plan after your contract term has expired, you will need to purchase the Vodafone Red Connect Add-On at an additional cost. Similarly, if you upgrade to a new contract during the initial 24 month contract term, then you will only receive the Content Pack included on the outstanding term of your initial contract. Thereafter you will have the option to purchase the Content Pack, if available, as an Add-On at an additional cost.

If you are on another Bill Pay tariff plan and still within a contract term, you can migrate to a Red Connect tariff for the remainder of your contract term and your contract end-date will remain the same, where the monthly access fee is equal to or more than the monthly access fee for your current Bill Pay tariff plan.

4.     Ending the Service

  1. Where selected as part of an applicable price plan the Service can only be cancelled in accordance with your Price Plan terms. You shall be entitled to the relevant cooling off period of 14 days under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (SI No. 484/2013). From the point of activation of the Content Pack you shall be deemed to have accepted the goods and the cooling off period shall expire. Please note that the said 14 day cooling off period also applies to digital downloads which you may conduct as part of your use of the Package.
  2. To cancel or terminate your subscription please visit the following link; offers.vodafone.com/ie/cancel
  3. The Vodafone Red Connect proposition is made available at the discretion of Vodafone and Vodafone reserves the right to vary, amend, alter, withdraw this proposition and/or its terms for commercial, legal and/or regulatory reasons.

5.     Sky Sports Mobile TV Package

  1. Sky Sports Mobile TV Pack 1 contains the following channels; Sky Sports 1 and Sky Sports 2.
  2. Sky Sports Mobile TV Pack 2 contains the following channels; Sky Sports 1, 2, 3, 4, 5, Sky Sports News and F1
  3. If you have the applicable Price Plan when signing up to the Sky Sports Mobile TV subscription you will get access to the Sky Sports Mobile TV Pack 1 included for the duration of your Price Plan contract term. You can also avail of the option to upgrade to the Sky Sports Mobile TV Pack 2 and can do so by purchasing a monthly add on for an additional fee.
  4. You can also choose to purchase either Sky Sports Mobile TV Pack 1 or Sky Sports Mobile TV Pack 2 as a standalone 'Add On' option on a monthly subscription basis. You will not receive any refund for any overlapping subscription where you pay for more than one pack.
  5. The Sky Sports Mobile TV Content Pack is for use in the Republic of Ireland and the United Kingdom only.
  6. You are advised to check that your device is compatible with Sky Sports Mobile TV before choosing this content option.
  7.  The Sky Sports Mobile TV Content Pack can only be accessed on the device linked to the mobile number that you have registered for the service with. If you change your mobile device then you can continue to use the Content Pack on your new mobile as long as it uses the same mobile number on Vodafone and your new mobile equipment is compatible with the Content Pack.
  8. View Sky Terms and Conditions - http://www.vodafone.ie/terms/paymonthly/#sky

6.     Spotify Premium Package

  1. You can choose Spotify Premium as your Content Pack as part of certain price plans.
  2. You can also choose to purchase Spotify Premium as a standalone option on a monthly subscription basis.
  3. The Spotify Premium Content Pack can be used on multiple compatible devices and you are advised to check that your device is compatible with Spotify before choosing this Content Pack.
  4. If you purchase the Vodafone Red Connect with Spotify Premium Add On you will receive an additional data allowance. This monthly data allowance will expire 30 days from the date the Customer purchases the 'Add On'. The data can be used to access the internet via the following APN's only; wap.vodafone.ie or live.vodafone.com. The data can be used for both Spotify Premium data usage and regular domestic data usage.
  5. If you are a Bill Pay customer who purchases the Vodafone Red Connect Add On with Spotify, you will be entitled to the first month for free. After the first month you will automatically be charged for the Add-On, but you can unsubscribe from the Spotify Premium Add On at any time.
  6. View Spotify Terms and Conditions - http://www.vodafone.ie/terms/paymonthly/#spotify2014

7.     Red Connect "Take Your Home Plan Abroad":

  1. Red Connect 'Take Your Home Plan Abroad' is available to all Mobile Bill-Pay customers who are on a Red Connect mobile tariff plan. The Take Your Home Plan Abroad service allows you to use unlimited voice & texts, your tariff plan's data allowance and domestic/international add-ons, when roaming as if you were still at home in the Red UK and Red European Zone, for no additional charge. For a full list of Red Zones, see Appendix A at the end of these Terms.
  2. Red Connect 'Take Your Home Plan Abroad' customers can also use unlimited voice & texts, your tariff plan's data allowance and domestic/international add-ons, when roaming as if you were still at home in other Red USA and Red Rest of World zones, and will pay the relevant daily access fee which will be applied following the first roaming mobile event of the day and expires at midnight Irish time. You will only be charged on those days that you use your phone while you are abroad. For a full list of Red Zones, see Appendix A at the end of these Terms.
  3. As a Vodafone Red Connect customer, you will be automatically opted into the Red Connect 'Take Your Home Plan Abroad' offer as part of your package plan and can opt out of the service at any time by freetexting STOP RED to 50020. You can opt back in at any time by freetexting RED to 50020. If you opt out, it may take up to 24 hours for the changes to be applied to your account. Alternatively, you can opt-out through My Vodafone or by contacting Vodafone Customer Care on 1907 PLEASE NOTE, THAT IF YOU CHOOSE TO OPT OUT OF THE SAID TARIFF OFFER, YOU WILL NOT BE ABLE TO USE YOUR ROAMING TARIFF FOR FREE WHEN ROAMING IN THE RED UK AND RED EUROPEAN ZONES AND YOU WILL BE CHARGED STANDARD REGULATED ROAMING RATES INSTEAD.
  4. In order to avail of the Red Connect 'Take Your Home Plan Abroad' service a customer must roam on the Vodafone Network or on a Vodafone approved Network.
  5. The charges as published on www.vodafone.ie/redconnect will apply to Red Connect customers who use their phone when roaming on Vodafone or Vodafone approved networks in eligible countries as published on www.vodafone.ie. Vodafone reserves the right to change the countries and/or networks from time to time for commercial or geopolitical reasons; such changes will happen without notice and it is the customer's responsibility to check prior to travelling.
  6. Please note that Red Connect 'Take Your Home Plan Abroad' is designed to be used by customers normally domiciled in the Republic of Ireland (RoI) for casual and normal roaming usage and as such, a Fair Usage Policy applies to prevent permanent roaming and or where the customer uses roaming for an excessive amount of days or usage. Vodafone will monitor your usage of the Package and will implement a fair usage policy in respect of it, based on the average usage of the Vodafone customer of the Package, as estimated by Vodafone from time to time. Fair Usage Policy: If at the reasonable discretion of Vodafone, Vodafone is of the opinion, that your usage materially exceeds the fair usage threshold in any month, Vodafone may contact you to advise you that your usage exceeds its fair usage policy. If the excessive usage continues to exceed the threshold after receipt of a request from us to desist from or alter the nature of such usage, Vodafone reserves the right to charge you for the excessive element of your usage at your price plan's standard rate or to modify or suspend your use of the Red Connect 'Take Your Home Plan Abroad' service or to withdraw your access to the Service entirely in certain circumstances including but not limited to circumstances which amount to persistent abuse of the Service.
  7. Any additional data used beyond your tariff plan's data allowance will be charged at the relevant rate for the country in which you are roaming as per the pricing published on www.vodafone.ie and will be charged in Kb increments.
  8. Only calls and texts to standard mobiles and standard landlines to home or within the country you are roaming in (excluding premium rate and non-geographic numbers) are included.
  9. Any special domestic promotions or reduced rates for Bank /Public Holidays are not included.
  10. EU Regulated Data Roaming spend caps and notifications apply to data used within Red Connect 'Take Your Home Plan Abroad'. 33% of the highest possible daily rate, to a maximum of €2 (ex VAT) per day will be considered as data roaming spend for the purpose of calculating data roaming EU regulated Data Roaming spend caps and notifications.
  11. If you are already opted into Vodafone Passport Mobile Internet this will only apply when you roam in countries that are outside the Red Connect footprint but within the Passport footprint. If you opt out of Red Connect 'Take Your Home Plan Abroad', you will remain on Vodafone Passport Mobile Internet. If you are not opted into either of these plans you will pay our default roaming plans.
  12. Data cannot be used for the purpose of Tethering.
  13. Customers opted in to Red Connect 'Take Your Home Plan Abroad' can decide to purchase roaming data services from third party operators or connect to a network other than Vodafone's preferred network in the particular country, provided that Vodafone has a roaming agreement in place with the operator. If they have purchased an alternative data roaming service, Red Connect 'Take Your Home Plan Abroad' customers must contact Vodafone customer care to activate access to the network if that Network is not a Vodafone approved network. The customer must also manually switch their phone to this alternative network. If a customer has requested to be moved to a non-Vodafone or non-Vodafone preferred network for their data services, they will need to manually switch back to the Vodafone or Vodafone preferred network if they wish to avail of the Red Connect 'Take Your Home Plan Abroad' pricing for their voice calls and texts. If a customer does not manually switch back to the Vodafone or Vodafone preferred network they will not be able to avail of the Red Connect 'Take Your Home Plan Abroad' service and related rates. In these circumstances the Customer will be charged at the default EU Regulated Roaming rates for calls and texts made on the alternative network. These prices are published on www.vodafone.ie
  14. Customers are responsible for the management of their device configurations and should be aware that updates and connections can incur data usage and so are wholly responsible for any associated costs while roaming. Where a customer device is setup for automatic data updates, connections on the customers mobile are considered to be with the consent of the customer and so data roaming charges will apply.
  15. To avoid unexpected data usage while roaming due to automatic updates and connections it is recommended that these be disabled whilst travelling and manual connections be made when needed. Please refer to handset manual or application settings for detailed instructions
  16. Service charges while roaming do not include event charges such as charges for download of ringtones or games, and do not include the use of any data services for which a special charge is made.
  17. Vodafone reserves the right to withdraw the Red Connect offer at any time.
  18. Vodafone may change its Service delivery methods or platforms from time to time which may require the Customer to change Equipment and/or Equipment settings to continue to avail of the Services. The parties agree that such changes to the Service do not constitute modification in the conditions of the contract for that Service or package, and the Customer confirms that it does not require individual notification regarding any such modification
  19. Vodafone will endeavor to ensure all roaming records are captured at time of billing however, please note that there is a dependency on third parties to provide roaming usage details in a timely manner.

Descriptions of Specific Vodafone RED Connect Price Plans:

8.     These terms and conditions of the specific Red Connect price plans are in addition to and form part of the General Terms and Condition of the Vodafone Mobile Telecommunication and Broadband Service.

9.     The Vodafone RED Connect suite of price plans inclusions are set out in the table below depending on the price plan chosen:

10.  Vodafone RED Connect suite of price plans - from 23rd July 2016

Price Plan

Price plan inclusions

Vodafone RED Connect SIM Only 12 month

Unlimited calls and texts to any network 
 100 worldwide minutes & texts 
 5GB data 
 Red Connect 'Take Your Home Plan Abroad'

Vodafone RED Connect Essentials

Unlimited Vodafone to Vodafone calls 
 100 minutes to any network 
 Unlimited texts to any network 
 3GB data 
 Red Connect 'Take Your Home Plan Abroad'
Access to Spotify Premium or Sky Sports Mobile content

Vodafone RED Connect

Unlimited calls and texts to any network 
 100 worldwide minutes & texts 
 7GB data 
 Red Connect 'Take Your Home Plan Abroad'
Access to Spotify Premium or Sky Sports Mobile content

Vodafone RED Connect Super

Unlimited calls and texts to any network 
 500 worldwide minutes & texts 
 17GB data 
 Red Connect 'Take Your Home Plan Abroad'
Access to Spotify Premium or Sky Sports Mobile content

11.  The customer can choose to add more minutes, texts or data to the above price plans however these add-ons will be at an additional cost. These add-ons can be updated from month to month, with no restriction. The customer will be presented with add-ons which allow usage within the Republic of Ireland, when roaming and worldwide usage as per applicable Add On terms. Text add-ons cannot be used to text a landline.

12.  Any unused portion of the monthly allocation associated with a price plan or add on (minutes/texts/data) cannot be carried over to the next month.

13.  All Vodafone Red Connect bill pay price plans are subject to a minimum term contract of 24 months when taken with a Handset and a minimum term contract of 12 months for SIM Only tariff plan(s). If a customer receives an early upgrade while on a Vodafone RED price plan they will be required to enter a new 24 month contract, the effective date of which will commence on the expiry date of their existing contract.

14.  On Vodafone RED price plans out of bundle worldwide minutes will be charged on a rounded per minute basis.

15.  Call and text usage will be applied in the following manner:

  1. Vodafone to Vodafone minutes and texts
  2. Price plan inclusion minutes and texts
  3. Purchased Add-ons
  4. Out of bundle rates

16.  Data usage will be applied in the following manner:

  1. Purchased Add Ons
  2. Price plan inclusive data

17.  The Inclusive Allowances as referred-to in the Descriptions of the Red Connect Price Plans above shall be interpreted as follows: 

Inclusive Minutes 
Inclusive Minutes will apply when on the Vodafone Ireland network for:

            §   Calls to Vodafone Ireland mobile numbers (On-net)

            §   Calls to other Irish mobile network or Irish fixed line numbers (Cross-net)

            §   International mobiles or fixed lines where an international allowance is applicable (International)



Inclusive Roaming Minutes will apply when roaming on a Red Connect network for calls to Home or Local:

            §   Calls to Vodafone Ireland mobile numbers (On-net – Home)

            §   Calls to other Irish mobile network or Irish fixed line numbers (Cross-net – Home)

            §   Calls to mobile network or fixed line number in the country in which you are roaming in (Local)

            §   International mobile or fixed line numbers where an international allowance is applicable (International)


Inclusive Minute allowances are consumed on a 'Per Minute' basis and Calls out of bundle are charged on a 'Per Second' basis, unless stated otherwise.



Inclusive Texts 
Inclusive Texts will apply when on the Vodafone Ireland network for:

            §   Texts to Vodafone Ireland mobile numbers (On-net)

            §   Texts to other Irish mobile network numbers (Cross-net)

            §   International mobile numbers where an international allowance is applicable (International)



Inclusive Roaming Texts will apply when roaming on a Red Connect network for texts to Home or Local:

            §   Texts to Vodafone Ireland mobile numbers (On-net – Home)

            §   Texts to other Irish mobile network numbers (Cross-net – Home)

            §   Test to mobile network numbers in the country in which you are roaming in (Local)

            §   International mobile numbers where an international allowance is applicable (International)



Inclusive Text allowances and Texts out of bundle are consumed and charged on a 'Per Message' consisting of 160 characters basis respectively, unless stated otherwise. 

Inclusive Data
Inclusive Data allowance will apply when on the Vodafone Ireland network (On-net) and when roaming on a Red Connect network subject to the Fair Usage Policy for Red Connect tariffs. 

Inclusive Data allowances when on the Vodafone Ireland network are consumed on a 'Per Kilobyte' basis and Data out of bundle is charged on a 'Per 200 Megabyte' basis for the first 8GB before being charged 'Per Kilobyte' for any additional use, unless stated otherwise. 

Exclusions: 
Inclusive minutes cannot be used for calls to Premium rate numbers, non-geographic numbers and other 'special numbers' such as directory enquiries or numbers beginning with 0700. 
 Inclusive texts cannot be used for MMS (Multimedia Messaging Services) or messages to Landlines, Premium rate numbers, non-geographic numbers and other 'special numbers' such as directory enquiries or numbers beginning with 0700. 
 If opted out of Red Connect 'Take Your Home Plan Abroad, you will be charged standard roaming rates.



APPENDIX A:

Red UK zone – UK, Northern Ireland, Guernsey, Isle of Man & Jersey 

Red European zone – Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland & Turkey. Red USA zone – USA & Canada 

Red Rest of World zone - Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Barbados, Bermuda, Bonaire, Brazil, British Virgin Islands, Cayman Islands, Chile, China, Colombia, Congo, Costa Rica, Curacao, Desirade, Dominica (Commonwealth), Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, French Guiana, French West Indies, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Kenya, Lesotho, Macedonia, Martinique, Mexico, Montserrat, Morocco, Mozambique, Nauru, Netherlands Antilles, New Zealand, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Puerto Rico, Qatar, Russia, Saba, Samoa, Serbia and Montenegro, Singapore, Sint Maarten, Sint Eustatis, South Africa, St Barthelmy, St Kitts and Nevis, St Lucia, St Martin, St Vincent & the Grenadines, Suriname, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, United Arab Emirates, Uruguay, Vanuatu, Virgin Islands (US) 

APPENDIX B

List of Vodafone Red Connect Relevant Add Ons:

One-time Add ons

One-time Charge (Includes VAT)

Instant 1 GB Data Bundle

€8.00

Instant 3 GB Data Bundle

€15.00

   

Recurring add-ons for Red Connect Essentials, Red COnnect & Red Connect Super

Monthly Charge (includes VAT)

1GB of Data

€5.00

2GB of Data

€8.00

5GB of Data

€15.00

100 International Minutes

€5.00

200 International Minutes

€8.00

350 International Minutes

€12.00

100 International Texts

€3.00

Unlimited International Texts

€6.00

   

Recurring add-ons for RED Connect SIM Only 12 month & Re SIM Only 30 day

Monthly Charge (includes VAT)

500MB of Data

€4.99

1GB of Data

€10.00

100 International Minutes

€7.50

200 International Minutes

€13.51

400 International Minutes

€19.50

100 International Texts

€5.50

200 International Texts

€9.50

Unlimited International Texts

€11.50

   

All add-ons are charged on a monthly basis and will apply from your next bill day, unless specified as a one time/instant add-on which will be applied to your account within 24 hours and expire after 30 days

  1.  

RED extra

Vodafone RED Extra Terms and Conditions

The following terms apply to your purchase and use of the Vodafone RED Extra package:

  • these terms for use of the RED Extra package (“Terms”);
  • terms provided by the relevant content provider (“Content Provider Terms”); and
  • terms of your Price Plan (“Price Plan Terms”)
  • the General Terms and Conditions of the Vodafone Mobile Telecommunications Service (“General Terms”).

If there is any conflict between the above Terms then the order of precedence shall be as follows: your Price Plan Terms; these Terms, the General Terms and the Content Provider Terms.

1. What is Vodafone RED Extra?

1.1 Vodafone RED Extra allows you to choose entertainment relating to music, sport and other content provided to you by third party content providers (the “Content Pack”) and where applicable, gives you an additional mobile data allowance. Vodafone RED Extra is available on a subscription basis and within applicable Price Plans. Vodafone provides you with the right to access the Content Pack via the Vodafone network (the “Service”).

1.2 Any additional data allowance received as part of the RED Extra package may be used for either the Content Pack data usage or regular domestic data usage, or a combination of both. The additional data allowance expires on a monthly basis and cannot be carried over from one month to the next.

2. Cost of Service

2.1 Where the Content Pack is included as part of your applicable Price Plan contract you can select one Content Pack at no additional cost. We supply a virtual Content Pack pass on a monthly basis throughout the period the Content Pack is included in your Price Plan contract and the content provider accepts that pass to give you access to your chosen Content Pack for the agreed term within your contract.

2.2 By agreeing to these Terms and Conditions you confirm that you wish to receive an electronic monthly e-bill in respect of your price plan contract and you confirm that you have access to internet services to review that bill.

2.3 Where the Content Pack is selected as a monthly ‘Add On’ subscription the cost of the Content Pack will be confirmed to you on or before taking out the subscription. We supply a virtual Content pass on a monthly basis for the duration of your subscription and the content provider accepts that pass to give you access to your chosen Content Pack.

2.3.1 The cost of this monthly ‘Add On’ subscription will be included in your monthly bill if you are a Bill Pay Customer.

2.3.2 The cost of this monthly ‘Add On’ subscription will be deducted from your call credit balance if you are a Pay As You Go Customer. If you do not have sufficient credit in your account then you cannot purchase or avail of the service. Vodafone will try to debit your account with the monthly fee for a period of five days after your monthly subscription date. You will be automatically unsubscribed from the service if you do not have sufficient credit in your account within five days of your monthly renewal date.

3. Access to the Service

3.1 If you exceed any Price Plan data allowance when using the Content Pack you will incur additional internet data charges. If you access the Content Pack outside the Republic of Ireland then you may incur browsing, downloading and other internet data charges at the standard internet data rates for roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming

3.2 The Service is subject to network coverage, mobile equipment capability and the operating system installed on your mobile equipment.

3.3 Vodafone cannot guarantee that the Content Pack will be compatible with all smartphones and it is your responsibility to check in store or online for your smartphone’s compatibility with the Content Pack that you wish to subscribe to before you purchase the Service.

3.4 You can only chose one Content Pack as part of your applicable Price Plan, once you have registered for your chosen Content Pack option; you will not be permitted to choose an alternative Content Pack for the remainder of your contract term.

3.5 Your chosen Content Pack will automatically expire after the term specified in your Price Plan Terms. On the expiry of your contract term, Vodafone reserves the right to change or remove available Content Pack options and you are advised to check with Vodafone for Content Pack availability at the time of your contract renewal.

3.6 You acknowledge and accept that if, during the period of the contract, the content provider terminates their agreement with Vodafone, you may no longer be able to avail of your chosen Content Pack for free on your applicable price plan. If this should occur, you accept that Vodafone will continue to provide the Price Plan package that you have contracted for without the RED Extra package.

3.7 The Content Pack will automatically expire after the contract term as specified in your price plan terms regardless of when you activate your Content Pack.

3.8 If you wish to continue on the same price plan after your contract term has expired, you will need to purchase the Vodafone Red Extra Add-On at an additional cost. Similarly, if you upgrade or re-commit to a new contract during the initial 24 month contract term, then you will only receive the Content Pack included on the outstanding term of your initial contract. Thereafter you will have the option to purchase the Content Pack, if available, as an Add-On at an additional cost.

4. Ending the Service

4.1 Where selected as part of an applicable price plan the Service can only be cancelled in accordance with your Price Plan terms. You shall be entitled to the relevant cooling off period of 14 days under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (SI No. 484/2013). From the point of activation of the Content Pack you shall be deemed to have accepted the goods and the cooling off period shall expire.

4.2 Where selected as a- monthly ‘Add On’ subscription you can terminate your monthly subscription by contacting Vodafone at any time. The cancellation will take effect from the next monthly anniversary of the date you subscribed except where you cancel less than 48 hours before your next monthly anniversary date in which case cancellation will take effect from the following monthly anniversary. If you terminate your subscription you will not be entitled to any subscription refund.

4.3 To cancel or terminate your subscription please visit the following link; offers.vodafone.com/ie/cancel

5. Sky Sports Mobile TV Package

5.1 Sky Sports Mobile TV Pack 1 contains the following channels; Sky Sports 1 and Sky Sports 2.

5.2 Sky Sports Mobile TV Pack 2 contains the following channels; Sky Sports 1, 2, 3, 4, 5, Sky Sports News and F1.

5.3 If you have the applicable Price Plan when signing up to the Sky Sports Mobile TV subscription you will get access to the Sky Sports Mobile TV Pack 1 included for the duration of your Price Plan contract term. You can also avail of the option to upgrade to the Sky Sports Mobile TV Pack 2 and can do so by purchasing a monthly add on for an additional fee.

5.4 You can also choose to purchase either Sky Sports Mobile TV Pack 1 or Sky Sports Mobile TV Pack 2 as a standalone ‘Add On’ option on a monthly subscription basis, on Pay As You Go or Bill Pay, or if you already have Sky Sports Mobile TV Pack 1 included under your Price Plan you can choose to upgrade to Sky Sports Mobile TV Pack 2 for an additional monthly subscription fee. You will not receive any refund for any overlapping subscription where you pay for more than one pack.

5.5 The Sky Sports Mobile TV Content Pack is for use in the Republic of Ireland and the United Kingdom only.

5.6 You are advised to check that your device is compatible with Sky Sports Mobile TV before choosing this content option.

5.7 The Sky Sports Mobile TV Content Pack can only be accessed on the device linked to the mobile number that you have registered for the service with. If you change your mobile device then you can continue to use the Content Pack on your new mobile as long as it uses the same mobile number on Vodafone and your new mobile equipment is compatible with the Content Pack.

5.8 View Sky Terms and Conditions

6. Spotify Premium Package

6.1 You can choose Spotify Premium as your Content Pack as part of certain price plans.

6.2 You can also choose to purchase Spotify Premium as a standalone option on a monthly subscription basis as either a Bill Pay or Pay As You Go Customer.

6.3 The Spotify Premium Content Pack can be used on multiple compatible devices and you are advised to check that your device is compatible with Spotify before choosing this Content Pack.

6.4 If you purchase the Vodafone Red Extra with Spotify Premium Add On you will receive an additional data allowance. This monthly data allowance will expire 30 days from the date the Customer purchases the ‘Add On’. The data can be used to access the internet via the following APN’s only; wap.vodafone.ie or live.vodafone.com. The data can be used for both Spotify Premium data usage and regular domestic data usage.

6.5 If you are a Bill Pay customer who purchases the Vodafone Red Extra Add On with Spotify, you will be entitled to the first month for free. After the first month you will automatically be charged for the Add-On, but you can unsubscribe from the Spotify Premium Add On at any time.

6.6 View Spotify Terms and Conditions

RED plans

Terms and conditions for Vodafone RED plans

1. These terms and conditions are to be considered Core Terms and Conditions and are in addition to and form part of the general terms and conditions of Vodafone’s telecommunications service. Each Add On is subject to separate terms and conditions which you are advised to consult. The terms and conditions of such Add ons will not be Core Terms and Conditions.

2. The Vodafone RED suite of price plans inclusions are set out in the table below depending on the price plan chosen. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming.

Vodafone RED suite of price plans - from 1st March 2015

Price Plan

Price plan inclusions

Vodafone RED One

Unlimited calls to any network and national landlines
1GB data

Vodafone RED Extra suite of price plans - from 1st March 2015

Price Plan

Price plan inclusions

Vodafone RED Extra One

Unlimited calls to any network and national landlines
2GB data

Vodafone RED suite of price plans - from 19th November 2015

Price Plan

Price plan inclusions

Vodafone RED Essentials

Vodafone to Vodafone calls and texts
100 minutes to any network
Unlimited texts to any network
1GB data

Vodafone RED

Unlimited calls and texts to any network
100 worldwide minutes
100 worldwide texts
5GB data

Vodafone RED Super

Unlimited calls and texts to any network
500 worldwide minutes
500 worldwide texts
10GB data

Vodafone RED Extra suite of price plans - from 19th November 2015

Price Plan

Price plan inclusions

Vodafone RED Extra Essentials

Vodafone to Vodafone calls and texts
100 minutes to any network
Unlimited texts to any network
3GB data

Vodafone RED Extra

Unlimited calls and texts to any network
100 worldwide minutes
100 worldwide texts
7GB data

Vodafone RED Extra Super

Unlimited calls and texts to any network
500 worldwide minutes
500 worldwide texts
17GB data

3. Any new or upgrading customer signing up to a Vodafone RED or Vodafone RED Extra price plan from the 1st March 2015 will be entitled to avail of the updated data allowances.

4. The customer can choose to add more minutes, texts or data to the above price plans however these add-ons will be at an additional cost. These add-ons can be updated from month to month, with no restriction. The customer will be presented with add-ons which allow usage within ROl and worldwide usage excluding data add-ons. Text add-ons cannot be used to text a landline.

5. Any unused portion of the monthly allocation associated with a price plan or add on (minutes/texts/data) cannot be carried over to the next month.

6. All Vodafone RED bill pay price plans are subject to a minimum term contract of 24 months. If a customer receives an early upgrade while on a Vodafone RED price plan they will be required to enter a new 24 month contract, the effective date of which will commence on the expiry date of their existing contract. This term does not apply to customers who are eligible for the New Every Year upgrade option.

7. On Vodafone RED price plans out of bundle worldwide minutes will be charged on a rounded per minute basis.

8. Call and text usage will be applied in the following manner:

1.     Vodafone to Vodafone minutes and texts

2.     Price plan inclusion minutes and texts

3.     Purchased Add-ons

4.     Out of bundle rates

9. Data usage will be applied in the following manner:

1.     Price plan inclusive data

2.     Purchased Add Ons

3.     Out of bundle rates

RED ESSENTIALS

1. RED Essentials includes a monthly allowance of Vodafone to Vodafone minutes and texts. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming2. Customers may use the monthly allocation of minutes to make anytime calls to other Vodafone Ireland mobile numbers.

3. Customers may use the monthly allocation of text messages to send text messages to other Vodafone Ireland mobile numbers.

4. The fair usage limits to the Vodafone minutes and texts are outlined below:

Limit per billing cycle

 

Vodafone to Vodafone calls

10,000

Vodafone to Vodafone texts

10,000

5. RED Essentials includes a monthly allowance of minutes and can be used to dial any mobiles and landlines within ROI and excludes roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming6. The monthly allowance of texts included in the RED Essentials price plan can be used to text any mobile within ROI. You cannot use the allowance for landlines and excludes roaming.

7. The monthly allocation of minutes cannot be used to call certain numbers including worldwide numbers, LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers, WAP, e-trieve and Vodafone mobile ISP numbers.

8. The monthly allocation of text messages cannot be used to send worldwide, value added, premium rate numbers or to send text messages while roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming9. Standard out of bundle rates will be charged.

10.  The fair usage for unlimited text within ROI is outlined below:

Limit per billing cycle

 

Unlimited texts to any network

45,000

11.  If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

RED One

1. The RED One price plan includes a monthly allowance of minutes and can be used to dial mobiles and landlines within ROI

2. The monthly allowance of texts included in the RED One price plan can be used to text mobiles within ROI. You cannot use this allowance for landlines within ROI

3. This monthly allocation of minutes cannot be used to call certain numbers including worldwide numbers, LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers, WAP, e-trieve and Vodafone mobile ISP numbers.

4. The monthly allocation of minutes cannot be used while roaming. The monthly allocation of minutes cannot be used while roaming (See www.vodafone.ie/roaming for more detail). Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming5. Standard out of bundle rates will be charged

6. The monthly allocation of text messages cannot be used to send worldwide, value added, premium rate numbers or to send text messages while roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming7. The fair usage limits to the Vodafone minutes and texts are outlined below:

Limit per billing cycle

 

Unlimited calls to any network

45,000

Unlimited calls to any network

45,000

8. If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

RED and RED Super price plans

1.     The RED and RED Super price plan includes a monthly allowance of minutes and can be used to dial mobiles and landlines within ROI.

2.     The monthly allowance of texts included in the RED and RED Super price plans can be used to text mobiles within ROI. You cannot use the allowance for landlines within ROI.

3.     This monthly allocation of minutes cannot be used to call certain numbers including worldwide numbers, LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers, WAP, e-trieve and Vodafone mobile ISP numbers. The monthly allocation of minutes cannot be used while roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming4.     The monthly allocation of text messages cannot be used to send worldwide, value added, premium rate numbers or to send text messages while roaming.

5.     Standard out of bundle rates will be charged.

6.     The fair usage for unlimited any network calls and texts are outlined below:

Limit per billing cycle

 

Unlimited calls to any network

45,000

Unlimited texts to any network

45,000

7.     If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

8.     If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

9.     The monthly allowance of worldwide minutes included in the RED and RED Super price plans can be used to dial worldwide mobiles and landlines.

10.  The monthly allowance of worldwide texts included in the RED and RED Super price plan can be used to text worldwide mobiles. You cannot use the allowance for landlines within ROI or worldwide.

11.  This monthly allocation of worldwide minutes cannot be used to call certain numbers (including LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers), WAP, e-trieve and Vodafone mobile ISP numbers. The monthly allocation of worldwide minutes cannot be used while roaming.

12.  The monthly allocation of worldwide texts cannot be used to send value added, premium rate numbers or to send text messages while roaming. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming13.  This monthly allowance allows you to make calls and texts to any worldwide destinations within the Vodafone footprint – see International rates for a full list of countries.

14.  Standard out of bundle rates will be charged.

 

Performance 4G

Terms and conditions for Performance 4G plans

1.     The following terms and conditions apply to use of the Vodafone Mobile Broadband service and are in addition to and form part of the general customer terms and conditions of the Vodafone Ireland Limited ("Vodafone") that relate to the use of Vodafone mobile telecommunications services. These terms and conditions are to be considered Core Terms and Conditions. In the event of any conflict between these terms and conditions and the terms and conditions set out above these terms and conditions shall prevail in respect of the Vodafone Mobile Broadband Service. Customers should note that the Vodafone Mobile Broadband Tariff is only available to mobile data customers of Vodafone Ireland ("Customers") and allows Customers data usage services (subject to these terms and conditions) via their mobile phone account.

2.     Vodafone Mobile Broadband Tariff shall be made available to the Customer from the next bill day following sign up

3.     A monthly data download allowance of 20 gigabytes (Gb) applies. Usage in excess of 20Gb per month will be charged at 2c (VAT Inc.) per megabyte

4.     Vodafone reserves the right to take such action as it considers reasonably necessary, including (but not limited to) imposing a usage bar, suspending or terminating access to the Vodafone Mobile Broadband service where Vodafone (as it in its sole discretion shall determine) considers that:

1.     such action is in the Customer's best interests, including (but not limited to) avoiding unusually or excessively high billing invoices;

2.     the Customer represents a credit risk to Vodafone

3.     a Customer's use of the service is or is potentially

4.     fraudulent or illegal; or

5.     Adversely affecting the Vodafone Network or other Vodafone customers' ability to use or access other Vodafone services provided using the Vodafone Network

5.     Vodafone reserves the right to withdraw the Vodafone Mobile Broadband Tariff generally or from any particular Customer at any time and to vary or amend any element of the Vodafone Mobile Broadband Tariff at any time without further notice. These terms and conditions may be varied or amended by Vodafone for any valid commercial technical or operational reason and in compliance with Clause 2.1 of the general customer terms and conditions of Vodafone.

6.     Any unused data within a monthly data download allowance cannot be carried over from one month to the next.

7.     The same return policy applies for new and 'As New' Modems.

8.     If for any reason you wish to return your Vodafone Mobile Broadband modem to the store, you can do so within fourteen days and receive a full refund on all domestic charges incurred during this time (this does not apply to any international roaming charges). You will also receive a full refund of your first month's 4G Broadband Price Plan and no termination charges will apply. Just remember that, in order to avail of this returns policy, the modem must not be faulty due to damage caused to it whilst in your possession and must be returned complete with proof of purchase, packaging, cables, software CD and user guide.
Where you are dealing as a consumer this does not affect your cancellation rights and other rights you may have under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. For further information on these rights please visit our Online Store Terms and Conditions accessible here.

9.  Mobile broadband performance is subject to network coverage and availability. Unless otherwise stated any speeds referenced are maximum achievable speeds and actual broadband speed may vary based on a number of factors. A speed cap may be imposed on this tariff plan.

10.  Vodafone reserves the right to offer priority to users on other preferential tariffs in priority to this tariff plan

RED all in

Terms and conditions for the Vodafone RED All In Service

1. These terms and conditions of the Vodafone RED All In Service are to be considered Core Terms and Conditions. They govern your relationship with Vodafone, together with (a)The General Terms and Conditions of Vodafone found here and (b) The Terms and Conditions for Vodafone RED Plans, found in the table below. In the event of any conflict, these terms and conditions shall prevail. You should read all terms and conditions and let us know if you have any queries before signing up to this Service.

2. Each Add On you purchase is subject to separate terms and conditions and are not considered to be a part of your Core Terms and Conditions.

3. In contracting for a Red All In Group, a business customer confirms and represents to Vodafone that he/she will be using the account for business purposes and all Group Members shall use the service for business purposes only f a business customers is creating RED All In group they should keep this group restricted to business usage only

 

RED All In Group Lead

1. The Vodafone RED All In suite of price plans are set out in this table and are available to customers who sign up to a Vodafone RED Price plan and who decide to takes on the role and responsibilities in managing and administering the account and in paying all charges that accrue on the account of the “Group Lead”.  In regard to the full suite of Red All-in price plans that are detailed below, the EU roaming regulation now affects their terms wherein an exclusion as regards roaming is mentioned. All such terms are now affected as follows –

Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming. The same rule applies for your monthly data allowance - you can use your monthly data  allowance while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allowance cannot be used while roaming

 

Vodafone RED All In Group lead

Price plans

 

(a) The General Terms and Conditions of Vodafone’s telecommunications service 
and (b) one of the following
. Vodafone RED 30 Day
. Vodafone RED 12 Month*
. Vodafone RED Essentials
. Vodafone RED Essentials with Spotify Premium
. Vodafone RED One
. Vodafone RED One with Spotify Premium
. Vodafone RED
. Vodafone RED with Spotify Premium
. Vodafone RED Super
. Vodafone RED Super with Spotify Premium
. Vodafone RED Business One
. Vodafone RED Business
. Vodafone RED Business Super

 

* If a Group Lead selects or is on a RED 30 Day price plan, they can only select a RED All In Capped price plan for their Group Members.

2. The Group Lead must sign up to a RED Price plan as selected from the table above. Once they do this, they can nominate up to a maximum of four (4) individuals (“Group Members”) to sign up to a RED All In price plan and join the Group Lead’s account (the “RED All In group”). This means that the Group Members will not have separate accounts, instead they will be placed on the Group Lead account, which will be operated solely by the Group Lead.

3. In nominating a Group Member to join their account the Group Lead agrees to pay the monthly charge of that Group Member for the duration of their contract. This means that the Group Lead is ultimately responsible for the payment of all the bills and charges run up on every Group Member account, howsoever those charges arise. For example, the Group Lead will be liable for all roaming, out of bundle and early termination charges on any Group Member account. The Group Lead will be responsible for those charges for the duration of the Group Members’ contracts, even if the Group Lead’s minimum contract term has expired.

4. Only the Group Lead of the RED All In group can make any changes to the account.

5. Only the Group Lead of the RED All In group can add and or remove a Group Member from their group. This can only be done when the Group Member’s Minimum Contract term has expired or in Vodafone’s sole discretion. Vodafone reserves the right to refuse to add any Group Member to the Group Lead’s account.

6. The Group Lead will have unqualified visibility of the call details on each of the Group Members’ accounts, including monthly usage and all call details. The Group Lead confirms that in signing up to this Service and in signing up subsequent Group Members, it has fully explained this to each individual Group Member and that the Group Lead has confirmed that the Group Member is happy for the Group Lead to have access to its personal data and call records in this way.

7. In order to administer the RED All In service, the Group Lead accepts that its nominated Group Members will have access to the Group Lead’s personal data, including name and contact details.

8. If the Group Lead terminates the RED All In Service before the expiry of the Minimum Term of their Price Plan, then he/she shall remain liable for all charges accruing on the Group Members’ Service until their respective contracts expire. He/she shall also remain liable for all or any early termination fees that arise in respect of both his own contract and any early termination fees that arise in respect of all Group Member accounts.

9. Vodafone will need to contact the Group Lead from time to time in relation to the operation and administration of the service being provided as part of the RED All In plan. In signing up to the Service the Group Lead explicitly agrees that Vodafone may contact them for these purposes.

RED ALL In Group Members

1. The Group Member confirms and accepts that in joining the account of the Group Lead under the RED All In group they shall not have any proprietary rights to any SIM Card or number allocated to them by Vodafone - as a result of their joining the RED All In group. For existing Vodafone customers, in signing up to be a Group Member. You are also transferring all rights and entitlements to manage your account to the Group Lead. As a result, the Group Lead shall have full and unqualified control over your use of the Vodafone service. The Group Member acknowledges that the mobile phone service provided for their use arises solely as a result of the agreement between the Group Lead and Vodafone. The contract for the provision of the service is solely between Vodafone and the Group Lead. If the group member does not accept this restriction over their use they should not sign up to be a Group Member.

2. As part of this Service, the Group Lead will provide you with access to a Vodafone price plan, from the suite of Price Plans set out in the Table Below. In signing up to the Group Lead’s Red All In group, you agree to be bound by the Terms and Conditions of the relevant Price Plan which has been selected for you, as set out in the table below

Vodafone RED All In Group Members

Price plans

 

(a) The General Terms and Conditions of Vodafone’s telecommunications service 
and (b) one of the following
. RED All In Sim Only (30 day contract)
. RED All In Capped (no contract)
. RED All In (24 month contract)
. RED All In Business (24 month contract)
. RED All In Business Sim Only (30 day contract)
RED All In price plans include an allowance of:
Unlimited calls and texts to any network, 1GB data


3. The Group Member understands, acknowledges and accepts that in signing up to the Group Lead’s Red All In group ,the Group Lead will have unqualified and unrestricted access to the Group Member’s mobile phone usage details including but not limited to all national and international numbers dialled, premium numbers, freephone numbers, text messages sent, call duration, call location (eg Roaming) and data usage. The Group Member confirms that they agree to share their personal data and call records with the Group Lead as described in this clause.

4. Vodafone will need to contact you from time to time in relation to the operation and administration of the service being provided to you as part of the RED All In plan. In signing up to the Service you explicitly agree that we may contact you for these purposes .

5. Any new handset provided under the Vodafone RED All In plan will be owned by the Group Lead.

Vodafone RED All In Group Member(s) price plans

RED All In Sim Only

1. In the event of any conflict, the terms and conditions of Vodafone RED All In SIM Only will prevail.

2. Existing bill pay customers who wish to move to Vodafone RED All In SIM Only must have their account payments up to date and have completed their minimum contract term.

3. Vodafone RED All In SIM Only customers who wish to cease their contract, port to another operator or migrate to Vodafone Pay as you go may do so at any time by giving written notice, which will be effective 30 days after Vodafone receives the request.

4. The Vodafone RED All In SIM Only plan does not facilitate subsidized handsets for new connections to Vodafone’s network. However, you may avail of any of the bill pay range of handsets at any time, subject to moving from Vodafone RED All In SIM Only to a Vodafone RED contract plan.

RED All In Capped

1. These terms and conditions of RED All In Capped are On Demand Terms and Conditions. You are advised to check the most up to date prices and terms and conditions associated with this service before using this service. Vodafone reserves the right to alter any of these terms and conditions for legal, technical, operational or commercial reasons without further notice to the Customer.

2. RED All In Capped is applied automatically every 30 days, from the first day of nomination and the charge will be applied to the Group Lead’s account until after which they will expire if unused

3. Customers who have an active RED All In Capped bundle can purchase a stand-alone talk, text or data add on whilst they have a remaining allocation of calls, texts or data on RED subject to purchasing an additional top up.

4. There is no carryover of unused elements if another RED All In Capped bundle is purchased during the 30 days.

5. Customers with an active RED All In Capped bundle can make free calls to pay as you go Customer care (1747) from the Rep. Ireland. Otherwise, a charge of 15c per call applies.

6. Customers who purchase RED All In Capped will remain on their existing tariff and top up offers and are bound by the terms and conditions of those.

7. Customers with Vodafone Cloud and Vodafone Protect are bound by the terms for those services.

8. Customers who are opted into Cherry Points will receive 60 bonus Cherry Points when they purchase RED All In Capped. These will be applied within 72 hours of purchase. Please refer to terms and condition of Cherry Points

9. RED All In Capped is subject to a Fair Usage Policy. The fair usage limits for Pay as you go RED are outlined below

Fair usage policy

Limit per billing cycle*

Calls to national mobiles and landlines

5,000 minutes

Texts to any Irish network

5,000 texts

Mobile Data use within the republic of Ireland

1GB

10.    Any usage over these limits will be charged at standard rates as per customer’s price plan.

11.     Inclusive calls apply to calls to Irish mobile and landlines in the Rep. Ireland only. Excludes international, premium rate, voicemail & directory enquiries calls.

12.     Customers who purchase the RED All In Capped bundle can make calls to voicemail from their inclusive calls element.

13.     Inclusive texts apply to texts to Irish mobiles in the Republic of Ireland only. Excludes texts to landlines, international texts, premium rate texts & picture messages.

14.     The 1GB data allowance can be used to access the internet via the below APN’s only: Wap.vodafone.ie & Live.vodafone.com

15.     RED All In Capped elements of inclusive calls, texts and mobile data cannot be used when roaming.

16.     The Offer will not apply to, and may not be used, in conjunction with Prolinks, Sim boxes or any related device which diverts / transfers calls to multiple mobile numbers and Vodafone reserves the right to terminate the Offer and / or the pay as you go mobile telephony service provided by Vodafone to you (the “Service”) without notice where it appears to Vodafone that you use, or have used, the Service in this or in any related manner.

17.     Payment cannot be used for roaming, international calls, premium rate number and purchasing any add on bundles. You must top up to access these services.

 

RED All In

The RED All In price plan includes a monthly allowance of minutes and can be used to dial mobiles and landlines within ROI.

 

1.     The monthly allowance of texts included in the RED All In price plan can be used to text mobiles within ROI. You cannot use the allowance for landlines within ROI

2.     This monthly allocation of minutes cannot be used to call certain numbers including worldwide numbers, LoCall (1890) numbers, CallSave (1850) numbers, directory enquiry services, easi-connect and premium rate numbers, WAP, e-trieve and Vodafone mobile ISP numbers. The monthly allocation of minutes cannot be used while roaming.

3.     Standard out of bundle rates will be charged.

4.     The monthly allocation of text messages cannot be used to send worldwide, value added, premium rate numbers or to send text messages while roaming.

5.     The fair usage for unlimited any network calls and texts are outlined below

Fair usage policy

Limit per billing cycle

Unlimited calls to any network

45,000 minutes

Unlimited texts to any network

45,000 texts

 

6. If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

7. RED All In is subject to a 24 month contract.

 

Vodafone RED All In Add-ons

RED All In SIM only and RED All In customers can choose from the bill pay selection of add-ons. RED All In Capped customers can choose from the pay as you go selection of add-ons.

For customers entering into a new contract from 30 June 2014, the following clause will apply instead of Clause 2(2) of the General Terms and Conditions of the Vodafone Mobile Service;

On Demand Terms and Conditions – Any services which we have not committed to providing you with for the entire duration of your contract with Vodafone are called “On Demand Terms and Conditions. On Demand Services include but are not limited to:

1. Content services;

2. Roaming services

3. Directory Enquiry rates and services

4. International Call rates and services

5. Premium Rate Services

These are Services which we are not in a position to guarantee at the time of entry into these General Terms and Conditions relate to services which we have not agreed to provide for the duration of your minimum contract term. You are advised to check the most up to date prices and terms and conditions associated with these services before using such services. We may amend, vary or withdraw the terms of any On-Demand, ancillary services from time to time, without any notice to you and you will not be entitled to terminate your Contract if we do so. For example, from time to time we may increase the price of On-Demand Services such as Directory Enquiries, Call-Save and Premium Rate numbers, or we may withdraw these Services without notifying you of such changes.

 

 

 

 

 

 

RED with Spotify premium

Terms and conditions for Vodafone RED with Spotify Premium plans

     

  1.  
    1. These terms and conditions are the Vodafone RED with Spotify Premium Terms and Conditions (“Vodafone RED with Spotify”) and they form part of our contract with you. They apply in addition to (1) the General Terms and Conditions of the Vodafone Mobile Telecommunications Service and (2) The Terms and Conditions of the Vodafone RED Plans
    2. The prices for the different Vodafone RED with Spotify Premium packages are set out in the Vodafone tariff sheet, which is available online at www.vodafone.ie, and which also forms part of your contract
    3. The following three Vodafone RED with Spotify Premium packages are available as part of a 24 month contract between you and Vodafone
      1. Vodafone RED Essentials with Spotify Premium
      2. Vodafone RED with Spotify Premium
      3. Vodafone RED Super with Spotify Premium
    4. When you purchase a Vodafone RED with Spotify Premium package, then in addition to the standard price plan inclusions on Vodafone RED, you receive a free monthly subscription to the Spotify service for the duration of your 24 month contract and an additional data allowance as set out in the table below
      Tariff Price Plan Inclusions Free monthly Spotify subscription Additional Data Allowance
      Vodafone RED Essentials with Spotify Premium, Vodafone to Vodafone calls and texts, 100 minutes to any network, Unlimited texts to any network, 1GB data Included 500MB
      Vodafone RED with Spotify Premium Unlimited calls and texts to any network, 100 worldwide minutes, 100 worldwide texts, 2GB data Included 1GB
      Vodafone RED Super with Spotify Premium Unlimited calls and texts to any network, 500 worldwide minutes, 500 worldwide texts, 6GB data Included 1GB
    5. Spotify Premium is included for free in your price plan for the duration of your 24 month contract only. If you continue on a Vodafone RED with Spotify plan after your 24 month contract has expired, you will need to purchase the Spotify Premium add-on at an additional cost. Similarly, if you upgrade or re-commit to a new contract during the initial 24 month contract period, then you will only receive Spotify for free on the outstanding term of your initial 24 month contract. Thereafter you will need to purchase Spotify as an add-on at an additional cost
    6. The additional data allowances set out for each package may be used for either Spotify Premium data usage or regular domestic data usage, or a combination of both. The data allowance expires on a monthly basis and cannot be carried over from one month to the next.
    7. The Spotify service is an independent third party content service, provided by Spotify Limited. Vodafone is not responsible for, nor accepts any liability whatsoever in relation to the provision of the Service and/or its content by Spotify, or its use by Vodafone customers. By signing up to a Vodafone RED with Spotify Premium package, you understand and expressly agree that Vodafone is not responsible for the provision of the Spotify service to you. If you do not agree with this term then please do not use the service
    8. In order to commence using Spotify, you must register and accept the Spotify Terms and Conditions of the Spotify service. These terms and conditions govern your use of the Spotify service. A link to the sign up facility for the Spotify terms and conditions will be provided to you via SMS and these terms will be binding between you and Spotify.
    9. The customer acknowledges and accepts that if, during the period of the contract, Spotify terminate their agreement with Vodafone, then the customer shall no longer be able to avail of Spotify for free on their RED package. If this should occur, then the Customer accepts that Vodafone will continue to provide the RED package that the Customer has contracted for without the free Spotify service.
    10. Vodafone cannot guarantee that Spotify will be compatible with all smartphones and it is the Customer’s responsibility to check in store or online for your smartphone’s compatibility with Spotify before you purchase one of the above packages.
    11. Vodafone will need to contact you from time to time in relation to the operation and administration of the Spotify service. By signing up to these terms and conditions you explicitly agree that we may contact you for these purposes in relation to the Spotify service.
    12. Vodafone may modify the standard settings and/or features of the Vodafone RED with Spotify package, to offer additional value to a Customer’s service or package from time to time (for example by increasing data allowances, minutes or text allowances, or by improving technology provided to the customer). The parties agree that such changes do not constitute changes to the contractual conditions of the Service.
    13. The Customer confirms that it wishes to receive an electronic monthly e-bill in respect of its Vodafone RED with Spotify package and confirms that it has access to internet services to review that bill.

 

Sky 

Sky Terms and Conditions

References below to "we", "us" or "Sky" mean British Sky Broadcasting Limited registered at Grant Way, Isleworth, Middlesex TW7 5QD under registration number 2906991. These terms and conditions (the "Contract") set out terms on which we provide the Sky Sports Mobile TV service to you in accordance with your eligible Vodafone tariff. All payments for the Service are collected by Vodafone and your access to the Service is also subject to Vodafone's terms and conditions which are set out above. For help with the functionality of the App or your login details you can contact Sky Sports Mobile TV customer service by telephoning 081 871 9819. Sky is not responsible for your mobile phone, the mobile network provided by Vodafone, the data services necessary to access the Sky Sports Mobile TV channels or collecting any subscription payments from you. Your separate contracts with them, including the terms and conditions set out above, cover these aspects ("Vodafone Contracts"). In order to use the Service, you will need to download the Sky Sports Mobile TV app (the "App") from your relevant App Store provider. You will need to set up an account to access the Service via the App. If you do not already have a Sky ID you will be able to create one by following the steps on screen. If you already have a Sky ID and password, you can sign in to use the Service with those details. The App/Service is only available on supported devices. If you change your handset or the software running on your handset, your new/updated handset may not be compatible with the Service and you may be unable to download the App or continue using the Service. The current list of supported devices can be found on the App description page within your relevant device application store. By using this Service, you agree that we may use and share information we hold about you in accordance with Clause 6 below and Sky's privacy notice which can be found at http://www.sky.com/privacyIf you download the App from iTunes the following important terms specified by iTunes apply:"iTunes" means iTunes S.a.r.l (registered number: RCS Luxembourg B 101 120), whose registered office is at 8 rue Heinrich Heine, L-1720 Luxembourg. These terms and conditions are between you and Sky and not between you and iTunes, though separate terms may apply between you and iTunes. Sky and its licensors are solely responsible for the App/Service and its content. iTunes has no obligation to provide any maintenance and support services with respect to the App/Service. To the maximum extent permitted by law, iTunes will have no other warranty obligation whatsoever with respect to the App/Service, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure of the App/Service to conform to any warranty are Sky' s responsibility. iTunes is not responsible for investigating, defending, settling or otherwise discharging any claims by you or any third party relating to the App/Service (including any claims alleging that the App/Service infringes that third party's intellectual property rights or fails to conform to any applicable legal or regulatory requirement). You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. iTunes and Apple Inc., are each third party beneficiaries under these terms and conditions and shall have the right to enforce these terms and conditions against you as a third party beneficiary. To the extent that the provisions of this section conflict with the remaining provisions of these terms and conditions the provisions of this section shall prevail.

The service

1.1 The "Service" means the Sky Sports Mobile TV channel package option(s) we offer ("Option") and chosen by you. The Service enables you to access Sky Sports Mobile TV via the Vodafone network. You cannot choose individual channels within any Option.

1.2 The Service is variable. Sky may vary, replace or withdraw programmes, channels, content, and/or any facilities available on the Service without notice. All channels and programmes may differ from TV broadcasts and may be modified or made for mobile. We can vary or withdraw your Option. If we withdraw your chosen Option we will move you onto the nearest equivalent Option.

1.3 We may suspend the Service at any time to update the Service or for technical reasons.

1.4 The Service is subject to wireless internet connection, 3G and/or 4G coverage, handset capability and network availability. If the Service is suspended, interrupted or not available to you due to mobile network and/or wireless internet connection interruptions, we will not be responsible.

1.5 From time to time device manufacturers or the provider of the device operating system may impose changes that limit or restrict your use of the App/Service on that device. If this happens we'll try to notify you of these changes in advance, but as we have no control over these manufacturers and providers it may not always be possible to do so.

2. Information collected and/stored on your device

2.1 In order to use the Service you will need to download and install the App on your compatible device via your relevant app store provider.

2.2 When you visit a third party website via a link or banner ad from within the App, information will be automatically collected by us through the App to track the number of visitors to the relevant website. These statistics will be supplied by us to our third party advertising business partners.

2.3 The information provided to your relevant App store provider upon registering for the Service will be collated and used by the relevant App store provider in accordance with their privacy policy.

3. Your use of the Service

3.1 You must ensure that your supported device meets (and continues to meet) the hardware, systems and software requirements for the App/Service as described at the time you download the App or any updates to the App.

3.2 You will not use the Service or any part of it other than for personal, non-commercial purposes in the UK or ROI.

3.3 You must not or authorise or assist any third party to:

  1. copy (except as permitted by law), redistribute or relay the whole or any part of materials included within the App or Service; or
  2. sell or make any charge for watching or using any part of the App or Service; or
  3. show any part of the App or Service in public to an audience, even if no charge is made; or
  4. use the App or Service for any improper or unlawful purpose; or
  5. access the Service or stream any content available via the Service from any device which is located outside of the UK or ROI

You agree to follow our reasonable instructions concerning your use of the Service.

If the Service incorporates user posting/upload functions, you must not post or upload any material that is defamatory, threatening, obscene, harmful, pornographic or otherwise illegal, or includes material which would violate or infringe in any way upon rights (including intellectual property rights, rights of confidentiality, or rights of privacy) of Sky or others or causes distress or inconvenience.

We may require you to reimburse us for any reasonable and foreseeable losses, costs and expenses which we incur as a direct result of the misuse of the App or Service by you or any one you have allowed to use the App or Service on your compatible device.

4. Subscription Payments

4.1 Vodafone collects subscription payments on our behalf. All fees payable by you for your use of the Service are payable in accordance with your Vodafone Contracts.

4.2 If you have missed any payments you owe, we or Vodafone can suspend either the provision of the Service or your access to the Service without giving you notice. This does not affect our right to end this Contract under Clause 8 below.

5. Liability

5.1 We will not be responsible or liable under this Contract for any loss or damage caused by:

  1. failure, interruption or delays to the App or Service caused by events outside our reasonable control;
  2. your negligence or your failure to follow our reasonable instructions or the terms of this Contract
  3. us or our employees or agents in circumstances where:
  4. there is no breach of a contractual obligation or legal duty of care owed to you by us or our employees or agents;
  5. such loss or damage is not a reasonably foreseeable result of any breach; or to the extent that such loss or damage results from any breach by you of this Contract;
  6. any incompatibility of the App or Service with any hardware and/or software on your mobile phone;
  7. any errors, viruses or bugs present in or arising from your use of the App or Service that are not caused by or attributable to us;
  8. any other matter that is outside of our reasonable control including without limitation, any act or default of any third party supplier, device manufacturer or provider of a device operating system

5.2 We do not accept any liability under this Contract for any product or service advertised, promoted, offered or sold by third party service providers on the Service. While all reasonable efforts will be made to ensure that the information contained in the Service provided by us is as accurate as possible, we do not accept any liability and make no representations or warranties in relation to the accuracy or completeness of such information. Some of the content on the Service is provided by third parties. The availability of such content is outside our control and we will not be responsible for any suspension or loss of such content.

5.3 Nothing in this Contract limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or for any matter that we cannot exclude or limit as a matter of law.

5.4 These limitations do not affect your legal rights.

6. Privacy and Personal Information

6.1 You confirm that any member of the Sky group may use and share information we hold about you with other companies in the group and with Vodafone including for market research and the marketing of Sky's products and services. This may include sending you marketing by email or SMS about Sky Mobile TV or other similar products and services unless you advise us of your preference not to receive such forms of marketing.

6.2 Information held by the Sky group about you may also be shared with other companies outside the group, including for sales and marketing purposes and for market research on products and services, unless you advise us of your preference not to share such information such with third party companies.

6.3 If you have not already told us that you do not want to receive marketing by email or SMS, or us to share information about you with companies outside the British Sky Broadcasting group, please contact Sky Sports Mobile TV customer service by telephoning +44 8442 411 531 or emailing apps@bskyb.com.

7. Changes to this Contract

7.1 We may make changes to this Contract from time to time. We will give you one calendar month's notice of any changes that affect you.

7.2 If we reasonably believe a change will not disadvantage you we may include it without notice. Your first use of the App or Service after you have been notified of the changes will constitute acceptance of such changes.

8. Termination

8.1 Once you have selected to receive the Service, you will only be able to terminate or end your access to the Service in accordance with the terms of your Vodafone Contract.

8.2 We may suspend or end this Contract by giving you seven days' notice at any time if you break any of the terms in this Contract or any offer you have selected, or act in a way towards our staff or agents which we reasonably consider to be inappropriate.

8.4 The Service is made available via Vodafone's network under an agreement between us and Vodafone. If our agreement with Vodafone ends and the Service can no longer be provided to you, we or Vodafone will give you written notice of this fact and tell you the date that your Service will end. In respect of standalone subscriptions only Vodafone will refund any part of a subscription payment received by Vodafone that relate to the Service (or part of the Service) for the period after the Service ends.

8.5 If you no longer have the right to access the Service under your Vodafone Contracts or any of your Vodafone Contracts are terminated or suspended your access to the Service will automatically end or be suspended (as applicable) at that point.

8.6 We will not refund any payments made to Vodafone for the Service if we end this Contract because you have broken a term in it.

9. Intellectual Property

9.1 All copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the App or Service shall remain at all times vested in us or our licensors. You are permitted to use this material or content only as expressly authorised in writing by us or our licensors. You will not, and you will not assist or facilitate any third party to, copy, reproduce, transmit, distribute, frame, commercially exploit or create derivative works of such material or content.

9.2 If you become aware of any such distribution or commercial exploitation, you agree to notify us immediately.

9.3 You acknowledge that if you post materials via the Service or App, you grant to us and our licensors and assigns an irrevocable, perpetual, royalty free, worldwide licence to use the materials as part of the App or Service and in any other manner. The licence extends to copying, distributing, broadcasting and otherwise transmitting and adapting and editing the materials.

10. Right To Transfer The Contract and Third Parties

10.1 We can transfer our rights and obligations under the Contract to any company, firm or person. We can only do this if it does not affect your rights under the Contract in a negative way.

10.2 The Contract is personal to you. You may not transfer your rights or obligations under this Contract to anyone else and no third party is entitled to benefit under this Contract except pursuant to Clause 10.1.

11. Law

This Contract is governed by English Law. Any disputes can be dealt with the by courts in England and Wales or any other UK court that could lawfully deal with the case.

Spotify premium add on

Terms and conditions for Spotify Premium add on Bill Pay

  1. If you are a Vodafone Bill Pay customer with a Spotify compatible smartphone you can purchase Spotify Premium as an Add On for a monthly charge as set out in the Vodafone tariff sheet which can be found online at www.vodafone.ie . This charge will be included in your monthly bill.
  2. When you purchase the Spotify Premium Add On you will receive an additional data allowance of 150MB and a month’s free subscription to the Spotify Service. The monthly data allowance expires 30 days from the date that you purchase the Add On.
  3. Bill Pay customers who purchase the Add On will be entitled to the first month for free. After the first month they will automatically be charged for the Add-On, but can unsubscribe from the service at any time.
  4. The additional data allowance may be used for both Spotify Premium data usage and regular domestic data usage.
  5. In order to commence using Spotify, you must register and accept the Spotify Terms and Conditions of the Spotify service. These terms and conditions govern your use of the Spotify service. A link to the sign up facility for Spotify containing terms and conditions will be provided to you via SMS and these terms will be binding between you and Spotify.
  6. Vodafone cannot guarantee that Spotify will be compatible with all smartphones and you are advised to check your smartphone’s compatibility with Spotify before you purchase the Add On.
  7. Vodafone will need to contact you from time to time in relation to the operation and administration of the Spotify service. By signing up to these terms and conditions you explicitly agree that we may contact you for these purposes in relation to the Spotify service.
  8. The Spotify service is an independent third party service, provided by Spotify. Vodafone is not responsible for, nor accepts no liability whatsoever in relation to the provision of the Service and/or its content by Spotify, or its use by Vodafone customers. By signing up to a Spotify Premium package, you understand and expressly agree that Vodafone is not responsible for the provision of the Spotify service to you. If you do not agree with this term then please do not use the service.
  9. Customers are only entitled to one Spotify Premium add on per month.

Smart plan

Vodafone Smart Plan

Six Month Promotion for all existing customers on the Vodafone Smart Plan (from 12th of March to the 12th of September, 2014).

As part of a six month promotion of the Vodafone Smart plan, all customers who have signed up before the 12th of March 2014 will receive unlimited any network minutes and texts, 2GB data as well as 50 international minutes and unlimited international texts until the 12th of September. Usual Terms & Conditions as well as Fair usage policy apply. This promotion does not apply for customers who have signed up for the Vodafone Smart Plan after the 12th of March as these customers are subject to new terms and conditions.

Vodafone Smart Plan (Applies to all customers signed up to the Smart Plan before the 12th March 2014)

Vodafone Group Smart Plan Promotion

All customers who signed up to the New Vodafone Smart Plan after the 12th March 2014, who have been contacted directly by Vodafone are subject to the following terms and conditions on acceptance of signing up to the Vodafone Group Smart Plan Promotion The following terms and conditions of the Vodafone Group Smart Plan Promotion are in addition to and form part of the General Terms and Conditions of the Vodafone Mobile Telecommunications Service that can be found at http://www.vodafone.ie/terms. In the event of any conflict, these terms and conditions shall prevail.

End Subscriber Terms and Conditions

New Vodafone Smart Plan

applies to all customers signing up for the Vodafone Smart Plan from 12th March 2014 onwards

1.            The following terms and conditions of the Vodafone Smart Plan tariff are in addition to and form part of the terms and conditions of the Vodafone mobile communications service. In the event of any conflict, these terms and conditions shall prevail. Unless indicated otherwise herein these are Core Terms and Conditions.

2.            Vodafone reserves the right to withdraw the Tariff either generally or in respect of any particular Customer at any time and to vary or amend any element of the tariff at any time without further notice. These terms and conditions may be varied or amended for any valid commercial, technical or operational reason.

3.            Customers who avail of the Tariff will receive the monthly number of minutes and text messages applicable to the Tariff. Prices are quoted per minute but are charged on a per second basis. All prices are VAT inclusive.

4.            Customers may use the monthly allocation of minutes to make calls to national fixed line numbers and other national mobile networks. Any unused portion of the monthly allocation of minutes cannot be carried forward to the next month.

5.            The monthly allocation of minutes cannot be used to call certain numbers (including, but not limited to, international numbers, WAP, e-trieve and Vodafone mobile ISP numbers, LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers). The monthly allocation of minutes cannot be used while roaming. These shall be considered On Demand Services. You are advised to check the most up to date prices and terms and conditions associated with these services before using such services. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

6.            Customers may use the monthly allocation of text messages to send text messages to other other Irish mobile numbers. The monthly allocation of text messages cannot be used to send international, value added or premium rate text messages or to send text messages while roaming. Any unused portion of the monthly allocation of text messages cannot be carried forward to the next month.

Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

7.            Free Vodafone calls and texts are available on Vodafone Smart Plan, please refer to the Vodafone Free Calls and Texts terms and conditions.

8.            Customers may not change from this price plan to a price plan of lower or higher value within the first 12 months of the contract/plan

9.            Upon acceptance of this promotion, the customer agrees as the Bill Payer and Group Owner of the Group Smart Plan to nominate up to a maximum of four (4) family members and/or friends to avail of this exclusive offer.

10.          Once the Bill Payer nominates a family member and/or friend the Bill Payer agrees to also pay the monthly charge of each Group Member they nominate and who signs up to the Group Smart Plan.

11.          Only the Bill Payer of the Group Smart Plan can make any changes to the account and if a Group Member wishes to make any changes to the account it can be done solely by the Bill Payer.

12.          Only the Bill Payer of the Group Smart Plan can remove a Group Member from their account.

13.          The Bill Payer will also have unqualified visibility of the call details of each of the Group Members of the account including monthly usage and will have confirmed and explained this to each individual Group Member that signs up to avail of the Bill Payer’s service.

14.          The Bill Payer is liable for all charges incurred by a Group Member howsoever arising.

15.          Each Group Member of the Group Smart Plan is subject to a twelve (12) month minimum subscription period. The Bill Payer is liable for all early termination fees that may arise in respect of any Group Member.

16.          The Group Member confirms and accepts that in joining the account of the Group Owner under the Vodafone Smart plan they shall not have any proprietary rights in any Sim Card or number allocated to them by Vodafone as a result of their joining the account of the Group owner.

17.          The Group Member acknowledges that they shall not have any proprietary interest in the mobile phone service provided for their use as a result of the agreement between the Bill Payer and Vodafone. The contract for the provision of the service is solely between Vodafone and the Bill Payer who is the Group Owner. It is the Group Owner’s discretion as to which Group Members it is willing to share the service with.

18.          The Group Member acknowledges that as part of this service the Bill Payer will have unqualified and unrestricted access to the Group Member’s mobile phone usage details including but not limited to all national and international numbers dialled, premium numbers, freephone numbers, text messages sent, call duration and data usage. The Group Member confirms that it agrees to share its personal data with the Group Owner as described in this clause.

19.          The following terms and conditions of the Vodafone Smart Plan tariff are in addition to and form part of the terms and conditions of the Vodafone mobile communications service. In the event of any conflict, these terms and conditions shall prevail. Unless indicated otherwise herein these are Core Terms and Conditions.

20.          Vodafone reserves the right to withdraw the Tariff either generally or in respect of any particular Customer at any time and to vary or amend any element of the tariff at any time without further notice. These terms and conditions may be varied or amended for any valid commercial, technical or operational reason.

21.          For customers who sign up to it on or after the 12th of March 2014, the Vodafone Smart Plan includes the following:

  • Unlimited any network Minutes
  • Unlimited International Texts
  • 50 international minutes
  • 2 GB data

22.          Customers who avail of the Tariff will receive the monthly number of minutes and text messages applicable to the Tariff. Prices are quoted per minute but are charged on a per second basis. All prices are VAT inclusive.

23.          Customers may use the monthly allocation of minutes to make calls to national fixed line numbers and other national mobile networks. Any unused portion of the monthly allocation of minutes cannot be carried forward to the next month.

24.          The monthly allocation of domestic minutes cannot be used to call certain numbers (including, but not limited to, international numbers, WAP, e-trieve and Vodafone mobile ISP numbers, LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers). The monthly allocation of minutes cannot be used while roaming. These shall be considered On Demand Services. You are advised to check the most up to date prices and terms and conditions associated with these services before using such services. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

25.          Customers may use the monthly allocation of text messages to send text messages to other Irish mobile numbers as well as to send international text messages. The monthly allocation of text messages cannot be used to send value added or premium rate text messages or to send text messages while roaming. Any unused portion of the monthly allocation of text messages cannot be carried forward to the next month. Under EU Roaming regulations you can use your monthly minutes allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

Customers may also use their monthly allocation of text messages to send text messages to Vodafone Ireland numbers and other Irish mobile numbers. The monthly allocation of texts are at a customer level, therefore are shared across each subscriber on this plan. Under EU Roaming regulations you can use your monthly text message allocation while roaming in the EU in the same way you use the allowance domestically.  For any other destination the monthly allocation cannot be used while roaming.

26.          Free unlimited any network minutes and unlimited international texts are available on the Vodafone Smart Plan. The fair usage for any network calls and texts are outlined below:  

Service Limit per Billing Cycle 
Unlimited calls to any network
Unlimited International Texts
45,000  45,000 

27.          If you exceed these limits, we may ask you to moderate your usage. If you continue to exceed these limits, Vodafone reserve the right to suspend or terminate your service.

28.          The monthly allowance of international minutes included in the Vodafone Smart price plan can be used to dial international mobiles and landlines.

29.          The monthly allowance of international texts included in the RED and RED Super price plan can be used to text international mobiles. You cannot use the allowance for landlines within ROI or international.

30.          This monthly allocation of international minutes cannot be used to call certain numbers (including LoCall (1890) numbers, CallSave (1850) numbers, FreeFone (1800) numbers, directory enquiry services, easi-connect and premium rate numbers), WAP, e-trieve and Vodafone mobile ISP numbers. The monthly allocation of international minutes cannot be used while roaming.

31.          The monthly allocation of international texts cannot be used to send value added, premium rate numbers or to send text messages while roaming.

32.          This monthly allowance allows you to make calls and texts to any international destinations within the Vodafone footprint – see International rates for a full list of countries.

33.          Standard out of bundle rates will be charged.

34.          Customers may not change from this price plan to a price plan of lower or higher value within the first 12 months of the contract/plan

35.          Vodafone or Vodafone agents may from time to time contact you by post, telephone, e-mail or text message regarding details of specific promotions or information on various Vodafone products or services. You hereby explicitly consent to such contact while you are availing of the service and for a period of 12 months thereafter. If you do not wish to receive details of such promotions contact Vodafone Customer Care.

Free international calls and texts to the USA and Canada promotion

    Free International calls and texts to the USA and Canada promotion for Vodafone bill pay and pay as you go customers

    The following terms and conditions of the Vodafone FREE International calls and texts to USA and Canada, on the 4th of July 2015 promotion (the "Promotion") are in addition to and form part of the General terms and conditions of the Vodafone Bill Pay and Pay As You Go Mobile Telecommunications Service which are available on www.vodafone.ie and for the avoidance of doubt will form part of each participating customer’s terms and conditions of their service. In the event of any conflict between the terms, the order of precedence shall be as follows; the terms and conditions set out below first, followed by the terms of the Bill Pay and Pay As You Go Mobile Telecommunications Service respectively.

     

  1.  
    1. The Promotion is open to Vodafone Bill Pay and Pay As You Go customers only. The terms and conditions for the Fixed Line promotion are available on www.vodafone.ie.
    2. The Promotion entitles you to make calls and texts to mobile and landline numbers from the Republic of Ireland to the USA and Canada at 12.01am Saturday 4th of July 2015 until 11.59pm on Saturday the 4th of July 2015. All calls starting and ending during this period will be covered by the Promotion.
    3. The Promotion will apply to calls made from the Republic of Ireland to the USA and Canada on Saturday 4th July 2015 (mobile and landlines numbers).
    4. For the avoidance of doubt, the Promotion will not apply to:
      1. calls and texts made to other Irish mobile numbers who are roaming;
      2. calls and texts made to other Irish mobile numbers while roaming; and
      3. calls and texts made to premium rate numbers.
    5. Vodafone Bill Pay and Pay As You Go customers who have free international minutes remaining as part of their existing top up offer will retain these minutes if they make an international call to the USA and Canada on the 4th July 2015.
    6. The Promotion is for voice calls and texts only and any video calls will not be covered by the Promotion.
    7. Vodafone cannot guarantee delivery of all calls or call connection.
    8. This Promotion is subject to fair usage:
      1. a maximum call duration of 90 minutes will apply per call
      2. a maximum of 16 hours of calls can be made by each individual customer
      3. a fair usage allowance of 1,000 texts will apply
    9. Vodafone reserves the right to withdraw this Promotion at any time and to vary or amend any element of the Promotion at any time without further notice.
    10. Vodafone reserves the right to vary or amend these terms and conditions for valid commercial, technical or operational reasons.
    11. Except as expressly provided in these terms and conditions, all conditions, terms, warranties and representations whether express or implied by law in relation to the provision of the Promotion are excluded to the fullest extent permitted by law.
    12. Only customers on the Vodafone network by midnight on the 30th June 2015 can avail of the free calls and texts to the USA and Canada on the 4th July 2015.

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