Bill pay terms and conditions

Below are our Bill Pay terms and conditions. Please feel free to download and save a copy of your applicable terms for your records.

General Terms of Vodafone Mobile Telecommunications Service

Current general terms and conditions from 31 January 2023 (access PDF)
General terms and conditions from 30 July 2021 (access PDF)
General terms and conditions from 29 June 2021 to 29 July 2021 (access PDF)
General terms and conditions from 07 December 2020 to 28 June 2021 (access PDF)
General terms and conditions from 31 July 2020 to 06 December 2020 (access PDF)
General terms and conditions from 07 October 2019 to 30 July 2020 (access PDF)
General terms and conditions from 29 November 2016 to 06 October 2019 (access PDF)

Vodafone RED Unlimited SIM Only 25

Vodafone RED Unlimited SIM Only 25 (access PDF)

Vodafone RED Unlimited SIM Only 15

Vodafone RED Unlimited SIM Only 15 (access PDF)

End of Contract Notification for Mobile Customers

End of contract notifications for mobile customers (access PDF)

Best Tariff Advice for mobile customers

Best Tariff Advice for mobile customers (access PDF)


Vodafone OneNumber Service (access PDF)

Vodafone Trade In for Retail and Digital

Vodafone Trade in terms and conditions for Retail and Digital Trade Ins (access PDF)


Smart 30  

 Smart 30  (access PDF)


 Red Start

 Red Start  (access PDF)


Unlimited Price Plan

Vodafone Unlimited Terms and Conditions from 31 January 2023 (access PDF)
Vodafone Unlimited Mobile Broadband (access PDF)
Vodafone Unlimited from 03 June 2021 (access PDF)
Vodafone Unlimited from 05 May 2020 to 02 June 2021 (access PDF)
RED Unlimited 30 Day Sim Only (access PDF)

Red Connect

Red Connect from July 2017 (access PDF)
RED Connect from 06 March 2019 (access PDF)

Red Complete

Vodafone Red Complete from 05 March 2019 (access PDF)

RED 30 day Sim Only 20GB Price Plan Terms​

RED 30 day (access PDF)
Vodafone RED 30 Day Sim Only 20GB (access PDF)

RED 30 day Sim Only 5GB Price Plan Terms​

Vodafone RED 30 Day Sim Only 5GB (access PDF)

Red Family

Red Family (access PDF)

Bill Pay Mobile Broadband

Vodafone Unlimited Mobile Broadband 2023 (access PDF)
Vodafone Simply Broadband 4G (access PDF)
Red mobile broadband (access PDF)
Vodafone Unlimited Mobile Broadband (access PDF)
Student 4G Home BB (access PDF)

Red Super Mobile Broadband

Red Super mobile broadband (access PDF)

Perfect Friends

Perfect Friends (access PDF)
Perfect Friends - December 2020 (access PDF)

Red Plus

Red Plus (access PDF)

Smart Plan

Smart Plan 25 (access PDF)

Vodafone Employee Advantage Programme

Vodafone Employee Advantage Programme (access PDF)
Cant find the terms you are looking for? View our older terms and conditions here
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