Upgrade your phone

How to upgrade your phone in three easy steps:

Upgrade your phone in 3 easy steps: Step 1

1. Login or register for My Vodafone

Upgrade your phone in 3 easy steps: Step 2

2. If you're eligible, homescreen will display “you’re due an upgrade”

Upgrade your phone in 3 easy steps: Step 3

3. Take your pick from our great range of upgrade deals

*If you are eligible for an upgrade, you will see a message saying "you're due an upgrade" on the My Vodafone homescreen.
Upgrade your phone in 3 easy steps: Step 2

 

Check eligibility in the My Vodafone app

You can now  find out the date when you will be eligible for an upgrade on the home page of the My Vodafone App

 

Download now

New phones and plans

Log in to choose from our great range of phones and plans, now with mountains more data.

Upgrade deals?

For all our best mobile phone deals as well as upgrade deals, make sure to bookmark our Offers page.

Frequently Asked Questions

Where can I check to see if I'm eligible for an upgrade?

You can now check this by simply logging in to My Vodafone! 

Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.

Next, just log in with your username and password. If you are eligible for an upgrade, you will see a message on the My Vodafone homescreen that you are eligible for an upgrade. Also when your are signed in, your upgrade eligibility status is now visible at the checkout when buying a phone.

My Vodafone Online 

“you’re due an upgrade, find out more” message will be the first thing you see at the top of your homescreen. 

My Vodafone App

Scroll down the homescreen to the ‘Essentials’ section, within that section you will see your ‘Upgrade eligibility’ status.

 

{{feedbackMessage}}

Can I stay on the same plan at the same price if I upgrade?

This depends on your current plan. Some of our older plans are no longer available but we have introduced brand new RED Complete plans. These are the same price as the plans they replace but come with more data, ensuring you stay connected wherever you are.

 

{{feedbackMessage}}

Can I upgrade my phone?

You can now check if you can upgrade your phone by logging in to My Vodafone! 

Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.

Next, just log in with your username and password. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online.

If you'd like to know more about upgrading click here.

{{feedbackMessage}}

When will I be eligible for an upgrade?

You can now check this by simply logging in to My Vodafone! 

Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.

Next, just log in with your username and password. If you are eligible for an upgrade, you will see a message “you’re due an upgrade” on your My Vodafone homescreen.

{{feedbackMessage}}

What phones can I choose and how much will it cost when I upgrade my phone?

We have a catalogue of phones complete with prices in My Vodafone.

When you log in to My Vodafone, if you're eligible for an upgrade, you will see a number of links which will bring you to this catalogue where you can browse our great range of phones and prices.

Click here and we'll show you how to check your eligibility in 3 easy steps.

{{feedbackMessage}}
For more FAQ's relating to Upgrades, visit our Support section
Close message
    5GCreated with Sketch. add-icon add-ons-boosts-midalways-connected icon-app-storeauto-top-up basket-changebill-or-report-midbill-pay-phones-icon4C91DB73-75FE-4565-8F69-BC6C675B1EA1bintoaster-black block-system blockbonusbroadband-darkbroadband-iconbroadband-lightbroadband-new broadband-or-wifi 1 broadband-or-wifi-midbroadband bundles-midbusinessCalendarCreated with Sketch. calendarIcons+Indicators / System-Icons / landline_or_call / #333333Created with Sketch. callCallsCreated with Sketch. cameracarer-system case-study-midcaseschart-line-midchat-midchevron-down-system chevron-downchevron-left chevron-rightchevron-up-system chevron-upchromecast clock-new clock-or-timedclock close-smallclosecollectionscomment-midcommunity-or-foundation-midcommunitycompleted-midconnected-devices-midconsultant contractconverged-proposition-midDataCreated with Sketch. Icons+Indicators / System-Icons / data / #333333Created with Sketch. data-middatadeals-middelete-bin delete-icondelivery deliveryNew device dislike document-middownload-bicolor Downloadedit-icon editengineer-miderror-circle-system-red error-circle-system error-circleeSim data eyefacebookfilters fixed-line-midgame-console generic-tariff-plan-midGift Icon Gift gogreen-tick help-midhidden-password home-midhome-phone info-circle-grey info-circle international-system landline-or-call-midletterslike lock-sslmail-new-midmenumessageminutes-sms-midmobilemobile-midmobile-vtv mobilemy-vodafone-or-my-profile-midmy-vodafoneneed-help-midnetwork-signal-midnotification-new object-type-default onenumberorderspayg-midpayg-phones-iconF86C85F6-FFFF-4C62-8F9A-45D7251FC836payment-midphone-mini-icon photosplaceholderplay-circle play-storeplayplus-new plusportals-for-videos reloadreportreturn-product-midroaming-midroamingsearch-system searchsecurity-midsettings-bicolor settings-midroaming shopping-trolley-midshoppingsign-up-icon Sim card sim-midsim-swap-midsimIcons+Indicators / System-Icons / sms / #333333Created with Sketch. sms-or-text-midsms-text-mid spinnersquaresssl-lock step-1 step-2 step-3 super-wifi-selected super-wifi-un-selected superwifi sync tablet technologysquares theft-system three-points Tick-icontick-simpletick-outline-system tick-outline tick-simpletick-thankyou-pageinfo-circle top-up-2021top-up-icontop-up-midtopup travellers-info-midroaming tv-midtv-new tv-vtv block twitterup-arrow upgrade-midv-sim-and-device valuevf-tv-iconvisible-password vodafone-business-inverse vodafonevodafone-store-midvodafone-tv vodafone voice-of-vodafone-alerts-midVTV warning-midwarning-orange warning-red warning-system watch-tick watch-with-tick watch web-protection-red