How to upgrade your phone in three easy steps:
1. Login or register for My Vodafone
2. If you're eligible, homescreen will display “you’re due an upgrade”
3. Take your pick from our great range of upgrade deals
*If you are eligible for an upgrade, you will see a message saying "you're due an upgrade" on the My Vodafone homescreen.
Check eligibility in the My Vodafone app
You can now find out the date when you will be eligible for an upgrade on the home page of the My Vodafone App
Frequently Asked Questions
Where can I check to see if I'm eligible for an upgrade?
You can now check this by simply logging in to My Vodafone!
Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.
Next, just log in with your username and password. If you are eligible for an upgrade, you will see a message on the My Vodafone homescreen that you are eligible for an upgrade. Also when your are signed in, your upgrade eligibility status is now visible at the checkout when buying a phone.
My Vodafone Online
“you’re due an upgrade, find out more” message will be the first thing you see at the top of your homescreen.
My Vodafone App
Scroll down the homescreen to the ‘Essentials’ section, within that section you will see your ‘Upgrade eligibility’ status.
Can I stay on the same plan at the same price if I upgrade?
This depends on your current plan. Some of our older plans are no longer available but we have introduced brand new RED Complete plans. These are the same price as the plans they replace but come with more data, ensuring you stay connected wherever you are.
Can I upgrade my phone?
You can now check if you can upgrade your phone by logging in to My Vodafone!
Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.
Next, just log in with your username and password. If you are eligible for an upgrade, you will get a message at the top of the screen and you will be able to upgrade online.
If you'd like to know more about upgrading click here.
When will I be eligible for an upgrade?
You can now check this by simply logging in to My Vodafone!
Firstly, if you haven’t registered yet, you will need to set up your My Vodafone account. Registration is easy. Just follow the steps on screen.
Next, just log in with your username and password. If you are eligible for an upgrade, you will see a message “you’re due an upgrade” on your My Vodafone homescreen.
What phones can I choose and how much will it cost when I upgrade my phone?
We have a catalogue of phones complete with prices in My Vodafone.
When you log in to My Vodafone, if you're eligible for an upgrade, you will see a number of links which will bring you to this catalogue where you can browse our great range of phones and prices.
Click here and we'll show you how to check your eligibility in 3 easy steps.
