What is Trade In?
Trade In is when you trade in your mobile phone for credit and purchase a new phone at a discounted price.
If you have left over credit you can buy accessories or put the credit towards future bills.
If you have left over credit you can buy accessories or put the credit towards future bills.
How does Trade In work?
You can only avail of Trade In in a Vodafone store.
Download our Vodafone Trade In App when you are in a Vodafone store
The agent will conduct a visual examination to make sure there are no cracks or chips on your trade in phone
When steps 1 & 2 are complete, the Vodafone Trade In App shows you the value of your phone
Once you accept the value, you can select your new phone and the agent will process your Trade In
What are the benefits of Trade In?
Vodafone credit for your old phone- Get a brand-new phone
- Get some handsets that were previously expensive for FREE
- Use excess credit to get the latest accessories to get the most out of your new device
- Environmentally friendly - your old phone will be recycled
Why choose Vodafone for Trade In?
One stop shop - the Vodafone store handles all aspects of trade in
Competitive and guaranteed pricing
Treat yourself to a better handset or plan
Spend excess credit in store to get the latest accessories
Bill pay users - use excess credit to fund your monthly bill
Environmentally friendly as your old phone will be recycled
What to know about your phone before Trade In?
Good condition
Your phone should be in good condition, turn on & off, and be free from cosmetic damage
Unlocked
Security locks should be removed. iPhone owners should disable "Find my iPhone"
Data backed up
Make sure you backup any personal photos, videos or music and clear from your phone
What value will I get for my phone for trade in?
What value will I get for my phone for trade in?
You can check the value per model here. Â
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Can I use any phone for trade in? Â
Can I use any phone for trade in? Â
We take all kinds of devices, from the latest smartphones to feature phones.
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Do I have to be on the Vodafone Network to trade in?
Do I have to be on the Vodafone Network to trade in?
We accept all networks. Trade in any mobile phone, no matter the network.
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What phone can I get with my trade in?
What phone can I get with my trade in?
You can choose from a wide range of handsets in store including bestselling handsets.
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Can I use other discounts along with trade in?
Can I use other discounts along with trade in?
Yes, you can avail of other discounts along with your trade in.
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My phone is damaged, can I still trade it in?
My phone is damaged, can I still trade it in?
Your phone should be in good condition, turn on & off, and be free from cosmetic damage.
If you are unsure about the condition of your phone, pop into a Vodafone store to have it evaluated via our diagnosis/evaluation app with a store agent.
If you are unsure about the condition of your phone, pop into a Vodafone store to have it evaluated via our diagnosis/evaluation app with a store agent.
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What if I have credit left over from my trade in?
What if I have credit left over from my trade in?
You can use the credit to buy products in-store e.g. Accessories.
Or if you're a Vodafone Bill Pay customer, you can use excess credit to fund your monthly bill.
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What if my trade in value is less than my new phone?
What if my trade in value is less than my new phone?
If your trade in value is less than the new handset you must pay the excess.
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I am a business customer, can I avail of trade in?
I am a business customer, can I avail of trade in?
Business customers can avail of trade in, but please note you will not be able to apply any left over credit to your bill.
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