The value is determined on the model and condition of your phone. On the Trade In portal, you will enter some details about the phone you want to trade in and run diagnostic tests. This will test different functions on your phone. Once completed, it shows the trade-in value you can receive for your phone.

Existing Vodafone mobile customers can trade in their old phone via the online Trade In portal.
If you are not an existing customer – you can switch to Vodafone and then trade in your old phone in store or online. When you trade in at a Vodafone store you can take this value off the cost of a new phone.
Make sure your phone you want to trade in is running on the latest IOS or Android version.

Yes. If you are an existing Vodafone mobile customer, you can trade in an old phone at any time online.​​
Vodafone Bill Pay customers can choose to get the money straight into their bank account or added as credit to their mobile account. ​
Vodafone Pay as you go customers can get the money straight into their bank account.

If you choose to get the trade in value straight into your bank account:​
Once you drop your package to an An Post drop-off point, you will receive your money in 4-6 business days.
Find your nearest An Post drop-off point.

If you choose to get the trade in value applied to your account as credit:
This credit will be applied on your next full billing cycle.

​​If you are eligible for a Trade In Boost:​
The Trade in Boost* value will be added to your account as credit and will be applied in monthly increments.
For example, a €200 boost will be applied as €20 per month for 10 months.

*​​Trade In Boosts are only available to Bill Pay customers online. Pay as you go customers must go in store to avail of trade in boosts.​

For Trade In portal related queries:
Contact us here using this form.

For packaging, shipping or payment queries:
All of our online trade in queries are handled by our partner ReCommerce.
Please email vodafonetradein+ie@recommerce.com.