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Frequently asked questions
Will COVID-19 affect my broadband order?
How do I get Gigabit broadband?
How long is the broadband contract?
Do I need to pay for installation?
How do I get Vodafone broadband? I do not have a Phone line or Landline
Vodafone broadband is available in most areas. But we do need you to go to our availability checker first so that we can see the specific broadband solutions available where you live.
Once we have confirmed the best offers available at your address, you will be taken through our online checkout. You will need the following information to complete the online checkout:
- Your IBAN banking number
- If you already have broadband with another provider:
- your UAN - the 8 digit code on your current broadband bills
- The CRN number which is also often on your broadband bills
- If your type of broadband does not have a CRN number, then we will need your landline number instead