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Account and billing on Vodafone IE

Account and billing

How do I manage my TV bills and payment?

Your TV bills for the past 12 months are stored in your My Vodafone at Home account. 

You can also use your My Vodafone at Home account to set up Direct Debits or pay directly by card.

I’m moving house, can I bring my Vodafone Broadband and TV with me?

Yes, no problem. Our dedicated Home Move team can sort all this out for you. Just send them an email at homemove.ie@vodafone.com

Ideally we would like to receive 1 months’ notice to ensure your service is set up in time. Sometimes we are unable to connect your property on your desired day due to the following reasons;

  1. If you don’t have access to the property then this will cause a delay in getting your service installed.
  2. Previous occupiers haven’t disconnected their service.
  3. Moving into a new estate that requires a new line.

If this happens our dedicated team will be there to support you and help get your service up and running as quickly as possible.

For more, see the rest of our Home Move FAQs.

How do I cancel my Vodafone TV subscription?

Please contact our customer care team on 1907 or Live Chat and they will assist you. Further information about cancelling your services can be viewed here: https://n.vodafone.ie/support/orders.htm.

Please note: You may be required to give 30 days’ notice. If you are outside your 14 days cooling off period, your contract terms and conditions will apply and you may incur a cancellation fee.

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