Account and billing

Vodafone TV shutdown (purchased prior to 27/09/2023)

Why is my Vodafone TV service ending and will my cost change?

We’re closing our older Vodafone TV service and moving customers to Vodafone TV PLAY.

Your new plan may have a different price. We’ll always show this clearly in the message we send you.

Any queries, reach out to TOBi, our 24/7 support chatbot.

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Do I need to do anything?

No. If you’re happy with the plan we’ve chosen, you don’t need to take any action.

Your new Vodafone TV Play box will arrive soon. Your old TV box will stop working on the date we shared with you.

If you’d like a different plan, you can chat with TOBi, our 24/7 support chatbot, or call 1907 to talk through your options.

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