How do I get the €5 Spotify Premium add on?
To opt in to the €5 Spotify Premium subscription, go to Vodafone Offers to buy the add on.
Make sure you have 'mobile data' switched on in your device settings when you are registering for Spotify Premium. This is so we can make sure that your phone number and offer can be recognised in the registration process.
Note: You must be active on Vodafone X Music to buy this add on.
How do I get 6 months free Spotify Premium?
Vodafone X Music customers are entitled to 6 consecutive months free Spotify Premium when you sign up to the offer for the first time.
You can sign up to X Music in any Vodafone retail store or by purchasing a SIM online. You can switch from your current network and keep your number or, get a new number by purchasing a new SIM.
Make sure you have 'mobile data' switched on in your device settings when you are registering for free Spotify Premium. This is so we can make sure that your phone number and offer can be recognised in the registration process.
Note: After the 6 months, Spotify Premium is available as a €5 add on.
I have already had 6 months free Spotify Premium, what happens now?
My 6 months free is not working - why?
You need to be a new customer to Vodafone X Music to avail of the 6 months free Spotify.
If you're a new customer but your free Spotify Premium is inactive, remember to click the link in your welcome SMS to activate the service.
If you've done this but it still seems to be inactive, it might be that your Vodafone X Music top up offer is not active. Remember, you need to top up by €20 or more in one go every 28 days to activate your Vodafone X Music tariff (including your free Spotify Premium).
I am on 6 months free but it has been cancelled - why?
You must be on an active Vodafone X Music offer to get your free Spotify Premium.
Spotify Premium might have been cancelled due to various reasons, including:
- If you moved from one Vodafone X offer to another (for example: from Vodafone X Music to Vodafone X Weekends), Spotify Premium will no longer be included in your offer, but you will begin to receive all the benefits of your new Vodafone X offer
- If you switched from Vodafone X to a bill pay plan
- If your Spotify Premium account appears to be inactive it may be because your Vodafone X Music top up offer is expired. Simply top up by €20 or more in one go to reactivate your remaining 6 months free Spotify Premium