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Please read the following agreement carefully

APPLIES IF YOU ARE A CONSUMER ONLY:

You confirm that before proceeding, you have read, understood and accept the Terms of your agreement with Vodafone. The “Terms” consist of the General Terms and Conditions of the Vodafone Mobile Telecommunications Service and/or the General Terms and Conditions of the Vodafone Fixed Telecommunications and Broadband Service along with any applicable service specific terms (such as your chosen price plan or top up offer), our online shop terms and the terms of any add-ons which you have selected as part of your agreement, all of which can be viewed and downloaded at terms and conditions. Your Welcome Letter, which contains a copy of your agreement information, is available to view in your MyVodafone account. You accept the Terms and, in particular, you acknowledge that:

1. Your agreement(s) will commence once your service is activated, unless we agree otherwise with you.
2. Out of bundle charges will apply where you exceed your price plan or top up offer allowance and all charges can be viewed at out of bundle charges. If your price plan has a Minimum Term of 6 months, 12 months or 24 months, your agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by the following amount:€2.50 per month for mobile SIM only plans.€3.50 per month for mobile plans with handset. This adjustment will be applied from your April bill onwards. For more information see annual price adjustment.
3. We offer a range of price plans and top up offers; some of which contain agreed maximum upload and download speed limits according to various speed tiers. Please see your price plan or top up offer terms for speed tiering information specific to your plan. For additional information on speed, including estimates of the maximum download and upload speeds that you may experience on our network and speed tiering if applicable, see data speed information, or for Vodafone Home, see; broadband speed information. Information on your rights, should you experience issues with your service including significant deviations from estimated speeds is set out in our Code of Practice.
4. You can cancel your contract by using our cancellation form, or contacting us directly, before the expiry of your cooling off period. This period expires 14 days following receipt of your goods or in the case of services, 14 days from the date your contract is concluded. You request Vodafone to provide your services, and charge you for, those services during this period. If you have purchased digital content the cooling off period expires when you download or begin to use this content.
5. Mobile Bill Pay or Vodafone Home consumers; Your default billing option is online billing. Each month we will send you a text message with a link to your online bill, which is available to view, download or print from your MyVodafone account. You can switch to a paper bill at any time in your account preferences. View more information on ebilling. Please note, your agreement is for the minimum term set out above and after your minimum term, your agreement will continue to roll on a monthly basis. You can terminate your agreement at any time by contacting us and providing 30 days notice. However if you terminate or port out during the minimum term, you will have to pay an Early Termination Fee, which is the sum of your monthly recurring price plan charge for the remainder of your minimum term. If you are a mobile customer, you will have to pay a Device Subsidy fee in certain circumstances where the Early Termination Fee is not payable as set out in the General Terms.
6. Mobile consumers; Where you are requesting to port your mobile phone number from another mobile operator to Vodafone, you confirm, warrant and represent to Vodafone that you are the authorised representative of the number(s) and you acknowledge that Vodafone relies on these representations. By accepting below you confirm: (a) terms apply to this request to port (as set out in the General Terms) and you have read, understood and accepted these; (b) this request will terminate service on the above number(s) with your existing mobile operator and revokes any previous notice to terminate service with your existing mobile operator; (c) This is a request to port to Vodafone; (d) you understand that certain services, unused credit, and/or benefits may not be transferable from your existing mobile operator to your new mobile operator and may be lost; (e) There may be costs (termination charges) payable and contractual obligations still owed to your existing mobile operator; you accept you are liable for these costs; and (f) your existing mobile operator may inform Vodafone that there are overdue amounts on the account and decline to proceed with the port in that event.
7. Vodafone Home consumers; please note that if you downgrade your service during your minimum term a downgrade fee may apply and on cancellation of your service, or upon receiving replacement equipment, you must return your existing equipment within 30 days or be liable for a charge. If you are moving numbers you authorise Vodafone to cease service(s) from your current service provider and to disclose information as is necessary regarding these services. You accept you are responsible for the discharge of any obligations to your current service provider and that there may be some downtime in conducting this change. You understand that for certain services (PSTN), call management services (e.g. call waiting and call answering) shall be transferred over to Vodafone and these can be changed by calling 1907. You acknowledge in relation to the “Broadband and Home Phone” and “Broadband, Home Phone and TV” packages, that PSTN based services such as monitored alarm/ some TV services, may not be compatible with the Vodafone service. If you chose to revert from Broadband Voice to PSTN, your original telephone number may no longer be available due to local exchange capabilities.
8. If you are purchasing our mobile and fixed services at the same time, you have a separate and distinct agreement for your mobile service(s) and for your fixed service. If you are purchasing more than one mobile service above, you will have a separate and distinct agreement for each respective mobile service. Account holders will have access to all subscriber information including plans, usage, call and text information and monthly charges for each subscription on the account, available on your bill and My Vodafone account.
9. Vodafone is committed to respecting privacy. We take privacy, security and complying with applicable data protection and privacy laws seriously. All personal information will be obtained fairly. We obtain personal information in various ways. This can happen automatically, when we’ve asked you to provide it (e.g. for the purposes of entering into a contract) or sometimes from third parties. We will make you aware of all purposes that we intend to use personal information at the time of collection or the purposes will be advised to you prior to use. To find out more please visit: privacy policy.
10. For details about our customer care policies, our code of practice, your consumer rights, and how to contact us, please visit customer information.

APPLIES TO ALL BUSINESS CUSTOMERS ONLY:

I confirm and agree on behalf of the Customer that prior to accepting these terms I have read, understood and accept the General Terms and Conditions of service for Vodafone Business Customers, the Vodafone Business Service Specific Terms and the terms & conditions of any Price Plan or add-ons which I have selected, the online shop terms and the Vodafone Privacy Policy, (together, the "Terms"). A copy of the Terms have been made available to me prior to agreeing these terms and I understand Customer will receive a Welcome Letter (by email or post) to the contact details listed above which will contain Customer’s agreement information. The Terms I have accepted on behalf of Customer and lots more information can be found at terms. Customer agrees to be bound by and comply with the Terms: in particular, I acknowledge on behalf of Customer that:

1. The agreement is for the Minimum Term outlined and will roll on a monthly basis thereafter, until Customer notifies Vodafone that Customer wishes to terminate with 30 days' notice. If Customer terminates this Agreement or Ports during the Minimum Term, Customer may have to pay the Termination Charges or the Equipment Subsidy, (the calculation of both of which is set out in the Terms) and such additional charges specified in your Price Plan.
2. At the end of the Minimum Term, this Agreement will continue on a month to month basis until Customer decides to enter a new contract with Vodafone or either of us decides to end the Agreement in the ways allowed.
3. All information supplied on this application is true and complete. Acceptance of your application and connection to the Services is conditional upon (a) Customer having and maintaining a credit rating satisfactory to us and providing us with such financial security as we may reasonably require, (b) Customer providing valid proof of identity/address and such evidence of residency in Ireland as we may require, and (c) accurate completion of the Customer details and the giving of such other information as we may reasonably request.
4. I am aware of the Price Plan(s) chosen, which I realise may change from time to time. Certain charges will be payable during the course of the Agreement and where usage exceeds the Price Plan, out of bundle charges will apply; all charges are viewable on rates. If the Minimum Term for my Price Plan(s) is 6 months, 12 months or 24 months, I understand that my agreement will be subject to an annual price adjustment in April of each year. This means your monthly Price Plan charge will increase by the following amount:€2.50 per month for mobile SIM only plans.€3.50 per month for mobile plans with handset.This adjustment will be applied from your April bill onwards. For more information see annual price adjustment.  
5. Where Customer is requesting to port mobile phone number from another mobile operator to Vodafone, I confirm, warrant and represent to Vodafone on behalf of the Customer that I am the authorised representative of the above number(s) and I acknowledge that Vodafone relies on these representations. By signing this form I further accept and confirm on behalf of Customer that: (a) Terms and conditions apply to this request to port (as set out in the Terms) and I have read, understood and accepted these prior to my signing of this form; (b) This request will terminate service on the above number(s) with Customer’s existing mobile operator and revokes any previous notice to terminate service with Customer’s existing mobile operator; (c) This is a request to port to Vodafone; (d) I understand that certain services, unused credit, and/or benefits may not be transferable from Customer’s existing mobile operator to Customer’s new mobile operator and may be lost; (e) There may be costs (termination charges) payable and contractual obligations still owed to Customer’s existing mobile operator; I accept that Customer is liable for these costs; (g) Customer’s existing mobile operator may inform Vodafone that there are overdue amounts on the account and decline to proceed with the port in that event.
6. For full information on speed, including estimates of the maximum download and upload speeds that you may experience on our network and speed tiering if applicable, please see data speed information. Please see your selected Price Plan or service specific terms and conditions (terms) for full information on what speed limitations, if any, apply to your plan and how these work. Information on your rights, should you experience issues with your Service including significant deviations from estimated speeds is set out in our Code of Practice as detailed in the General Terms and Conditions of service for Vodafone Business Customers.
7. Customer can contact Vodafone on 1907 or by visiting www.vodafone.ie. Vodafone Ireland Limited is a company with registered address at MountainView, Central Park, Leopardstown, Dublin 18 and company number 326967. Our Customer Care Policy and Code of Practice are available on vodafone.ie, which includes comprehensive information on how to contact us and how we will deal with your enquiry. Our website has lots more information on out of bundle charges, other applicable codes of practice

Acceptance of Terms and Conditions- All Customers

As Customer, or on behalf of Customer, I accept the terms of agreement with Vodafone which are set out above.