Billing and Payments
How can I pay my Vodafone bill?
The easiest way to pay is through the My Vodafone App. You can set up Direct Debit, add a new card, or update your payment details anytime.
You’ll find your payment options under Account → Settings → Payment method once you’re logged in.
Other ways to pay:
Online: Log in to My Vodafone and choose Make a payment.
Bank transfer: Set Vodafone up as a payee using:
- Swift Code: BOFIIE2D
- IBAN: IE04BOFI90001746687485
- Use your 10‑digit Vodafone financial account number as the reference.
Payzone: Visit any Payzone outlet with a recent bill and pay by cash or card.
Phone: If you’re having trouble paying online, call 1907 and follow the steps to make an automated card payment.
Need help? Chat with Tobi anytime or call 1907.
How do I update my billing details?
You can update your password, billing email, or billing address through the My Vodafone app.
Update via the App (recommended)
Need help accessing your account? Read about support in Login and Registration for further details.
How and when can I receive my bill?
You’ll get a text and email as soon as your latest bill is ready. You can always view it in the My Vodafone App.

Can I receive my bill by email?
 Yes, if the bill is older than 12 months. Just chat with Tobi and we’ll send it to you.
How do I change my billing format?
Log in to My Vodafone and go to Account preferences. Under Invoice, choose the format that suits you. If you pick Email, you’ll get a notification to view your bill online instead of a paper copy.
Can I still get a paper bill?
Yes, but we recommend paperless billing, it’s faster, has full call and usage details, reduces paper waste, and is valid for tax and accounts.
Can I download my bill as a PDF?
Yes. In the app, go to Bills & payments and tap the download icon.
Can I view bills older than 12 months?
No, bills are only available for the last 12 months.Need help? Chat with Tobi anytime or call 1907.
Understanding your bill
We’ve put together this quick guide to help you make sense of your bill.
A higher bill is usually caused by calls or charges that aren’t included in your plan. It’s worth checking your plan details and the Other Charges section to see if anything falls outside your allowance. If it’s your first bill, it may be higher due to part‑month charges.
You’ll be billed on the same date each month, and your payment due date is shown on your bill. If you use Direct Debit or another automatic payment method, your balance will be taken 14 days after the due date, so you don’t need to worry about paying manually.
Need help understanding something on your bill? Chat with Tobi anytime or call 1907.
