
In which European countries can I use my plan at no extra cost?
Austria | Lithuania | Guernsey | Ceuta | |
Belgium | Luxembourg | Isle of Man | Melilla | |
Bulgaria | Malta | Jersey | Vatican State | |
Croatia | Netherlands | Switzerland | Desirade | |
Cyprus | Poland | Finland (Aland Islands only) | French West Indies | |
Czech Republic | Portugal | Gibraltar | Bonaire | |
Denmark | Romania | French Guyana | Curacao |
|
Estonia | Slovakia | Guadeloupe | Saba | |
Finland | Slovenia | Martinique | Saint Barthelemy | |
France | Spain | Saint Martin | Saint Eustatius | |
Germany | Sweden | Reunion | Saint Kitts and Nevis | |
Greece | United Kingdom | Mayotte | Saint Maarten |
|
Hungary | Iceland | Azores | Suriname |
|
Italy | Liechtenstein | Madeira | ||
Latvia | Norway | Canary Islands |
What is included when I travel in Europe?
As a Vodafone mobile customer you will be able to use your home allowance of data, calls and text at no extra cost. It's also free to receive calls and texts from home when you are travelling in Europe, helping you stay connected with friends and family.
Vodafone Mobile Customers Roaming in Europe |
Allowance available: |
Using Data |
Home Allowance of data |
Calls and Texts back to a Vodafone Ireland mobile number |
Home Allowance of Vodafone calls and texts |
Calls and Texts back to other Irish numbers or to any number in Europe |
Home Allowance of calls and texts to any network |
Receiving Calls from Ireland or any number in Europe |
Free |
Calls to other European countries (E.g. in Spain calling France) |
Home Allowance of calls and texts to any network |
Any out-of-bundle calls, text or data usage will be charged as per your home out of bundle rates.
More information about your plans, allowances of data, calls and texts as well, as the out-of-bundle rate, can be found on My Vodafone.
International calls & texts allowance
- Within Ireland: Calls made from Ireland to Europe and the rest of the World will be charged standard international rates. If you have an international allowance as part of your plan, calls & texts will consume from this allowance.
- Roaming in Europe: Red Complete and Red Business customers roaming in Europe can use their international allowance when making calls or sending texts to the Rest of the World. For all other plans, international calls from Europe (e.g Spain ringing USA) will be charged at international rates. Click here to see rate per country.
What about using Mobile Broadband when roaming in Europe?
All Pay as you go Mobile Broadband customers will be able to use their full domestic allowance of data when roaming in Europe at no extra cost.
Bill pay customers depending on their plan will be able to use either their full, or a proportion of, their domestic allowance when roaming in Europe at no extra cost. You can view your allowance on My Vodafone, as well as on their bill
How do I know what network to use when I travel in Europe?
There should be no need to manually select a network as we’ll take care of it for you. Roaming in Europe at no extra cost is available across all networks in countries and territories that are regulated by the European Union.
If you do wish to access a network other than the one automatically selected, you should be able to do this through the network settings on your handset. If you encounter any issues with this please connect with our live chat team by clicking the Chat button on this screen.
What is RED Roaming?
RED Roaming offers customers our best value offer when roaming outside Europe. For one daily fee you get calls and texts back to Ireland and to numbers within the country you’re visiting plus a daily allowance of data. It is available on Vodafone and preferred partner networks. No need to manually select a network, we will automatically select it for you.
RED Roaming is now available in 70 countries, full list can be seen here.
In addition, bill pay customers who have domestic international minutes can also use these when abroad with RED Roaming.
**Please note that RED Roaming is not available in any country covered by the EU Regulations**
To opt out of RED Roaming, text STOP RED to 50020. You can opt back in at any time, to do this text ‘Red’ to 50020. If you're a pay as you go customer, you'll need to have sufficient credit to use RED Roaming. RED Roaming, our best value daily roaming plan, is available on Vodafone and preferred partner networks. Terms and conditions apply.
RED Roaming daily costs and allowance
Red Unlimited Plans |
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Roaming in |
Roaming in |
Roaming in |
Roaming in |
Roaming in |
||
Europe region |
US and Canada |
Rest of World region |
EU Region * |
All other Countries |
||
Daily Fee ~ |
|
€3.99 |
€3.99 |
€4.99 |
No Daily fee |
No Daily fee |
|
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Calls |
||||||
Making a call to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€1.41 per min |
€2.02 per min |
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|
|
|
|
|
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Receiving a call |
|
|
|
|
|
|
free |
free |
free |
free |
€2.02 per min |
||
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|
|
|
|
||
Texts |
||||||
Sending a text to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€0.30 per text |
€0.30 per text |
|
|
|
|
|
|
|
|
Receiving a text |
|
|
|
|
|
|
|
free |
free |
free |
free |
free |
|
|
|
|
|
|
|
|
Data |
||||||
Data allowance |
|
500 MB |
500 MB |
500 MB |
Home allowance |
N/A |
|
||||||
Data Out of bundle rate |
|
0.06 per MB |
0.06 per MB |
0.06 per MB |
Home rates |
€6.15 per MB |
|
||||||
~The Daily fee will be applied on first Roaming usage of the day (Irish time). Applicable usages are: making and receiving a call, sending a text or using data. |
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^ click here to see the list of Red Roaming Countries |
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* In Europe Vodafone customers can use their full allowance of calls, texts and data exactly like they would at home. For more information click here |
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Prices are inclusive of VAT. |
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Please note rates are rounded to the nearest cent. |
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Other Plans |
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Red Complete Plans |
||||||
Roaming in |
Roaming in |
Roaming in |
Roaming in |
Roaming in |
||
Europe region |
US and Canada |
Rest of World region |
EU Region * |
All other Countries |
||
Daily Fee ~ |
|
€2.99 |
€2.99 |
€4.99 |
No Daily fee |
No Daily fee |
|
||||||
Calls |
||||||
Making a call to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
Visited Country |
Use home allowance |
Use home allowance |
Use home allowance |
Use home allowance |
€2.02 per min |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€1.41 per min |
€2.02 per min |
|
|
|
|
|
|
|
|
Receiving a call |
|
|
|
|
|
|
free |
free |
free |
free |
€2.02 per min |
||
|
|
|
|
|
||
Texts |
||||||
Sending a text to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
Visited Country |
Use home allowance |
Use home allowance |
Use home allowance |
Use home allowance |
€0.30 per text |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€0.30 per text |
€0.30 per text |
|
|
|
|
|
|
|
|
Receiving a text |
|
|
|
|
|
|
|
free |
free |
free |
free |
free |
|
|
|
|
|
|
|
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Data |
||||||
Data allowance |
|
Use home allowance |
Use home allowance |
Use home allowance |
Home allowance |
N/A |
|
||||||
Data Out of bundle rate |
|
0.06 per MB |
0.06 per MB |
0.12 per MB |
Home rates |
€6.15 per MB |
|
||||||
~The Daily fee will be applied on first Roaming usage of the day (Irish time). Applicable usages are: making and receiving a call, sending a text or using data. |
||||||
^ click here to see the list of Red Roaming Countries |
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* In Europe Vodafone customers can use their full allowance of calls, texts and data exactly like they would at home. For more information click here |
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Prices are inclusive of VAT. |
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Please note rates are rounded to the nearest cent. |
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Red Connect Plans |
||||||
Roaming in |
Roaming in |
Roaming in |
Roaming in |
Roaming in |
||
Europe region |
US and Canada |
Rest of World region |
EU Region * |
All other Countries |
||
Daily Fee ~ |
|
€2.99 |
€2.99 |
€4.99 |
No Daily fee |
No Daily fee |
|
||||||
Calls |
||||||
Making a call to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€1.41 per min |
€2.02 per min |
|
|
|
|
|
|
|
|
Receiving a call |
|
|
|
|
|
|
free |
free |
free |
free |
€2.02 per min |
||
|
|
|
|
|
||
Texts |
||||||
Sending a text to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
|
|
|
|
|
|
|
|
Other European countries |
Home International Rates |
Home International Rates |
Home International Rates |
Use home allowance |
|
|
Rest of World |
Home International Rates |
Home International Rates |
Home International Rates |
€0.30 per text |
€0.30 per text |
|
|
|
|
|
|
|
|
Receiving a text |
|
|
|
|
|
|
|
free |
free |
free |
free |
free |
|
|
|
|
|
|
|
|
Data |
||||||
Data allowance |
|
Use home allowance |
Use home allowance |
Use home allowance |
Home allowance |
N/A |
|
||||||
Data Out of bundle rate |
|
0.06 per MB |
0.06 per MB |
0.12 per MB |
Home rates |
€6.15 per MB |
|
||||||
~The Daily fee will be applied on first Roaming usage of the day (Irish time). Applicable usages are: making and receiving a call, sending a text or using data. |
||||||
^ click here to see the list of Red Roaming Countries |
||||||
* In Europe Vodafone customers can use their full allowance of calls, texts and data exactly like they would at home. For more information click here |
||||||
Prices are inclusive of VAT. |
||||||
Please note rates are rounded to the nearest cent. |
||||||
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|
Older Plans and Pay as you go Customers |
||||||
Roaming in |
Roaming in |
Roaming in |
Roaming in |
Roaming in |
||
Europe region |
US and Canada |
Rest of World region |
EU Region * |
All other Countries |
||
Daily Fee ~ |
|
€2.99 |
€2.99 |
€4.99 |
No Daily fee |
No Daily fee |
|
||||||
Calls |
||||||
Making a call to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€2.02 per min |
|
|
|
|
|
|
|
|
Other European countries |
€1.41 |
€1.41 |
€2.02 |
Use home allowance |
|
|
Rest of World |
€1.41 |
€1.41 |
€2.02 |
€1.41 per min |
€2.02 per min |
|
|
|
|
|
|
|
|
Receiving a call |
|
|
|
|
|
|
free |
free |
free |
free |
€2.02 per min |
||
|
|
|
|
|
||
Texts |
||||||
Sending a text to |
Ireland |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
Visited Country |
Included |
Included |
Included |
Use home allowance |
€0.30 per text |
|
|
|
|
|
|
|
|
Other European countries |
€0.30 |
€0.30 |
€0.30 |
Use home allowance |
|
|
Rest of World |
€0.30 |
€0.30 |
€0.30 |
€0.30 per text |
€0.30 per text |
|
|
|
|
|
|
|
|
Receiving a text |
|
|
|
|
|
|
|
free |
free |
free |
free |
free |
|
|
|
|
|
|
|
|
Data |
||||||
Data allowance |
|
200 MB |
200 MB |
200 MB |
Home allowance |
N/A |
|
||||||
Data Out of bundle rate |
|
0.06 per MB |
0.06 per MB |
0.12 per MB |
Home rates |
€6.15 per MB |
|
||||||
~The Daily fee will be applied on first Roaming usage of the day (Irish time). Applicable usages are: making and receiving a call, sending a text or using data. |
||||||
^ click here to see the list of Red Roaming Countries |
||||||
* In Europe Vodafone customers can use their full allowance of calls, texts and data exactly like they would at home. For more information click here |
||||||
Prices are inclusive of VAT. |
||||||
Please note rates are rounded to the nearest cent. |
||||||
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|
|
|
|
|
|
RED Roaming on Vodafone Unlimited plans
RED Roaming on Vodafone Unlimited offers customers our best value roaming and from just €3.99 per day you can get unlimited calls and texts home and within the country you are visiting plus 500MB data. It is available on Vodafone and preferred partner networks. No need to manually select a network, we will automatically select it for you.
In addition, customers who have domestic international minutes included in their plan can also use these when abroad with RED Roaming.
Vodafone Unlimited customers are automatically opted in to RED Roaming.
RED Roaming is now available in 70 countries, full list can be seen here.
**Please note that RED Roaming is not available in any country covered by the EU Regulations**
The speed that you will experience will depend on your connection and your plan, for more information on mobile speeds see here.
|
Select Countries |
USA & Canada |
Rest of the world |
Price
|
€3.99 |
€3.99 |
€4.99 |
Making & receiving calls
|
Unlimited |
Unlimited |
Unlimited |
Sending & receiving texts
|
Unlimited |
Unlimited |
Unlimited |
Data
|
500MB |
500MB |
500MB |
Additional usage*
|
6c/MB |
6c/MB |
6c/MB |
RED Roaming on RED Complete plans
RED Roaming on RED Complete plans allows you to use your plans data, calls and texts as you would at home for €2.99 or €4.99 a day depending where you go.
In addition, customers who have domestic international minutes included in their plan can also use these when abroad with RED Roaming.
RED Complete customers are automatically opted in to RED Roaming.
RED Roaming is now available in 70 countries, full list can be seen here.
**Please note that RED Roaming is not available in any country covered by the EU Regulations**
|
Select Countries |
USA & Canada |
Rest of the world |
Price
|
€2.99 |
€2.99 |
€4.99 |
Making & receiving calls
|
Home allowance |
Home allowance |
Home allowance |
Sending & receiving texts
|
Home allowance |
Home allowance |
Home allowance |
Data
|
Home allowance |
Home allowance |
Home allowance |
Additional usage*
|
6c/MB |
6c/MB |
12c/MB |
RED Roaming on RED Connect plans
RED Roaming on RED Connect plans gives you unlimited calls and texts home and within the country you are visiting plus use your plans home allowance of data for €2.99 or €4.99 a day depending where you go.
RED Connect customers are automatically opted in to RED Roaming.
RED Roaming is now available in 70 countries, full list can be seen here.
**Please note that RED Roaming is not available in any country covered by the EU Regulations**
|
Select Countries |
USA & Canada |
Rest of the world |
Price
|
€2.99 |
€2.99 |
€4.99 |
Making & receiving calls
|
Unlimited |
Unlimited |
Unlimited |
Sending & receiving texts
|
Unlimited |
Unlimited |
Unlimited |
Data
|
Home allowance |
Home allowance |
Home allowance |
Additional usage*
|
6c/MB |
6c/MB |
12c/MB |
RED Roaming on older plans
RED Roaming on older plans gives you unlimited calls and texts home and within the country you are visiting plus 200MB per day for €2.99 or €4.99 a day depending where you go.
Customers on older plans are not automatically opted in to RED Roaming. To opt in Text ‘Red’ to 50020.
RED Roaming is now available in 70 countries, full list can be seen here.
**Please note that RED Roaming is not available in any country covered by the EU Regulations**
|
Select Countries |
USA & Canada |
Rest of the world |
Price
|
€2.99 |
€2.99 |
€4.99 |
Making & receiving calls
|
Unlimited |
Unlimited |
Unlimited |
Sending & receiving texts
|
Unlimited |
Unlimited |
Unlimited |
Data
|
200MB |
200MB |
200MB |
Additional usage*
|
6c/MB |
6c/MB |
12c/MB |
What plans are 5G enabled while roaming?
What are the surcharges for excessive roaming usage?
Our Vodafone Unlimited Take Your Home Plan Abroad is designed to be used for normal roaming usage. If your usage or presence shows more than 50% of your usage or presence occurring while roaming over a 4 month period you will be notified of this excessive usage. If you continue to use the roaming service excessively we will apply the following surcharges:
€0.032 per minute for a call
€0.01 per SMS
€2.50 per GB
Full terms & conditions: to https://n.vodafone.ie/terms/bill-pay.html for details.
Which countries does RED Roaming apply in?
Does it cost to opt into RED Roaming?
How do I opt-in to RED Roaming?
You can:
Opt in by text - Freetext RED to 50020
Opt out by text - STOP RED to 50020
Do I need to opt out of RED Roaming when I return to Ireland?
No. There is no need to opt out of RED Roaming when you return to Ireland from you trip abroad. The RED Roaming daily fee only applies on days you use phone when abroad in a RED Roaming country and will not cause any charges when you are in Ireland. Stay opted in to RED Roaming to ensure you get our best value daily rates the next time you travel.
Visit our RED Roaming page.
How long does it take RED Roaming to be applied to my account?
When you text RED to 50020 you will receive a confirmation reply within a few minutes.
Once you receive this, RED Roaming pricing will be in effect on your account but it may take up to 24 hours until our systems update so that you to receive the correct RED Roaming pricing information in our automated welcome SMS messages when you enter a RED Roaming country.
Visit our RED Roaming page.
What triggers the daily fee when I am using RED Roaming?
The daily fee will be applied on the first roaming usage of the day. Applicable usages are: making or receiving a call, sending a text or using data.
Please remember that some applications on your smartphone can use data in the background without your knowledge. We recommend setting your email and apps not to sync or use data while roaming.
The following calls abroad will not trigger the daily access charge.
- Calls to Emergency Numbers - 999/112
- Calls to Freephone roaming number - +353 1 203 8232 (when made from your Vodafone Ireland mobile)
- Receiving texts while roaming in applicable countries.
- Calls to 171 or diverted calls to voicemail.
Visit our RED Roaming page.
Is 4G available with RED Roaming?
Can I opt out of RED Roaming?
You can opt out of RED Roaming at any time should you wish, although we recommend staying opted in to ensure you get the best value daily roaming rates when you travel. You can opt out in a number of ways:
- By texting - STOP RED to 50020.
- Through My Vodafone
For more information visit our RED Roaming page
When does a RED Roaming day start and end?
What if I don't have enough credit to use RED Roaming?
Pay As You Go customers are required to have a minimum of the applicable RED Roaming daily fee for the country in which they are roaming in their account balance at the time of the first chargeable event each day in order to avail of RED Roaming. If you do not have sufficient credit for to cover the RED Roaming rate in your balance that day, usage will be charged at the applicable Vodafone World, or next applicable roaming proposition rate if you are opted into another roaming plan.
You will then be opted back in to RED Roaming if you top up again within 7 days. If you do not top up again within 7 days then you will remain opted out of RED Roaming and will be charged the Vodafone World or next applicable roaming proposition rate if you are opted into another roaming plan. In order to avail of Red Roaming pricing again, you will need to opt in again by texting RED to 50020.
What happens if I travel from one RED Roaming pricing zone to another on the same day?
Why can I not manually select a network while roaming?
How do I know what network to use while on RED Roaming?
How can I get access to more networks while roaming?
If I opt out of RED Roaming, when will the networks become available?
What happens if more than one preferred network is available?
What are Vodafone's RED Roaming Preferred Partner Networks?
Have a look below for a list of Vodafones preferred partner networks in RED Roaming countries.
Country |
Network |
ALBANIA |
Vodafone Albania |
ANGUILLA |
All Available Roaming Partners |
ANTIGUA & BARBUDA |
All Available Roaming Partners |
ARGENTINA |
All Available Roaming Partners |
ARUBA |
All Available Roaming Partners |
AUSTRALIA |
Vodafone Australia |
BARBADOS |
All Available Roaming Partners |
BERMUDA |
All Available Roaming Partners |
BRAZIL |
All Available Roaming Partners |
BRITISH VIRGIN ISLANDS |
All Available Roaming Partners |
CANADA |
All Available Roaming Partners |
CAYMAN ISLANDS |
All Available Roaming Partners |
CHILE |
All Available Roaming Partners |
CHINA, PEOPLES REP OF |
All Available Roaming Partners |
COLOMBIA |
All Available Roaming Partners |
CONGO, DEMOCRATIC REPUBLIC OF |
All Available Roaming Partners |
COSTA RICA |
All Available Roaming Partners |
DOMINICA (COMMONWEALTH OF) |
All Available Roaming Partners |
DOMINICAN REPUBLIC |
All Available Roaming Partners |
ECUADOR |
All Available Roaming Partners |
EGYPT |
Vodafone Egypt |
EL SALVADOR |
All Available Roaming Partners |
FIJI |
All Available Roaming Partners |
GHANA |
Vodafone Ghana |
GRENADA |
All Available Roaming Partners |
GUATEMALA |
All Available Roaming Partners |
GUYANA |
All Available Roaming Partners |
HAITI |
All Available Roaming Partners |
HONDURAS |
All Available Roaming Partners |
HONG KONG |
All Available Roaming Partners |
INDIA |
All Available Roaming Partners |
INDONESIA |
All Available Roaming Partners |
ISRAEL |
All Available Roaming Partners |
JAMAICA |
All Available Roaming Partners |
JAPAN |
All Available Roaming Partners |
KENYA |
All Available Roaming Partners |
KOSOVO |
All Available Roaming Partners |
LESOTHO |
All Available Roaming Partners |
MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF |
All Available Roaming Partners |
MEXICO |
All Available Roaming Partners |
MONACO |
All Available Roaming Partners |
MONTSERRAT |
All Available Roaming Partners |
MOROCCO |
All Available Roaming Partners |
MOZAMBIQUE |
All Available Roaming Partners |
NAURU |
All Available Roaming Partners |
NEW ZEALAND |
Vodafone Mobile NZ |
NICARAGUA |
All Available Roaming Partners |
PANAMA, REPUBLIC OF |
All Available Roaming Partners |
PAPUA NEW GUINEA |
All Available Roaming Partners |
PARAGUAY |
All Available Roaming Partners |
PERU |
All Available Roaming Partners |
PUERTO RICO |
All Available Roaming Partners |
QATAR |
All Available Roaming Partners |
RUSSIA |
All Available Roaming Partners |
SAMOA |
All Available Roaming Partners |
SAN MARINO (Republic of) |
All Available Roaming Partners |
SERBIA |
All Available Roaming Partners |
SINGAPORE |
All Available Roaming Partners |
SOUTH AFRICA |
Vodacom |
ST LUCIA |
All Available Roaming Partners |
ST VINCENT AND THE GRENADINES |
All Available Roaming Partners |
TANZANIA |
All Available Roaming Partners |
THAILAND |
All Available Roaming Partners |
TONGA |
All Available Roaming Partners |
TRINIDAD AND TOBAGO |
All Available Roaming Partners |
TURKEY |
Vodafone Telekomunikasyon |
TURKS & CAICOS ISLANDS |
All Available Roaming Partners |
UNITED ARAB EMIRATES |
All Available Roaming Partners |
UNITED STATES |
AT&T |
URUGUAY |
All Available Roaming Partners |
VANUATU |
All Available Roaming Partners |
VIRGIN ISLANDS (US) |
All Available Roaming Partners |
Using data abroad
What are data roaming spend caps, and how do they work?
Can mobile broadband users receive spend cap notifications?
How do I know if I'm barred from data roaming?
Can I use my phone if I'm barred from data roaming?
Understanding data usage on your smartphone
Using your phone abroad
How do I use my phone abroad?
- Countries – Click here to find out if Roaming is available in the country you are travelling to.
- Know the costs – Check your Roaming plan on My Vodafone.
- Will my mobile work abroad - Your mobile will work abroad, but please note the following.
For successful roaming in Japan, you must have at minimum a 3G device.
For successful roaming in the Caribbean and the USA, you must have a quad-band compatible device. (Most smartphones are quad-band)
Only the iPhone 6s and iPhone 6s+ supports the China Mobile 4G LTE network.
Please note that Customers may experience some difficulties when roaming, if they are using a 2G handset. This is because many mobile operators, worldwide, are in the process of retiring their 2G network. As the Vodafone Ireland 2G network is in operation, 2G handsets will work when used in Ireland, but they may experience difficulties when roaming, depending upon the country and roaming partner. For example, AT&T have closed their 2G network on the 31/12/16
Can I use my phone at sea and in flight?
While we cannot guarantee coverage when you're travelling at sea, customers may be able to pick up some maritime service providers. Some airlines now allow passengers to use their mobiles during flights.
When available
- Making and receiving a call will cost €2.99 per minute.
- Sending a text costs 70c and receiving a text is free.
- Mobile internet and mobile broadband costs €6.15 per MB
- All pricing is quoted including VAT
Can I use my phone at sea and in flight?
While we cannot guarantee coverage when you're travelling at sea, customers may be able to pick up some maritime service providers. Some airlines now allow passengers to use their mobiles during flights.
When available
- Making and receiving a call will cost €2.99 per minute.
- Sending a text costs 70c and receiving a text is free.
- Mobile internet and mobile broadband costs €6.15 per MB
All pricing is quoted including VAT
How do I top up when abroad?
- Quick Top Up - Customers can top up using Quick top up service.
- Or online at My Vodafone or on your personal banking website, if your bank offers this option.
- My Vodafone App – by using a previously purchased voucher before leaving, or by using your registered card details.
- Automatically scheduled Top Up – this can be set up online through My Vodafone, and will work at home or abroad.
- SMS Top Up – Customers can request a top up by texting "TOPUP" followed by the top up amount and last 4 digits of your registered payment card to 50277. You will need to register your credit card. Register your card online now.
- By Phone – Customers can call us for free on +353 1203 8232 (free for Vodafone Mobiles only) to top up, or by using 1741 as at home
- Check balance - Customers can check their balance by sending ‘Bal’ to 50233
- If the Customer does not have a debit / credit card, it is possible to purchase a voucher before leaving, or ask a friend to purchase a voucher in Ireland and to send you the top-up code. Also your friend can call 1741 and top up your number.
How do I access my voicemail from abroad?
Listening to your voicemail
In most countries, you can dial 171 to hear your Voicemail, just as you would at home. In some countries, you’ll need to dial into your mailbox. To do that, just follow these steps:
- Key in your international mailbox number by dialling a 5 after the 87 prefix (e.g. 00 353 87 5 123 4567).
- When you hear your greeting, press # to interrupt it.
- Key in your password (which is 0000, unless you have personalised it).
- Press # and then 1 to listen to your messages.
How much does voicemail cost when roaming?
With Vodafone RED Roaming, calls to voicemail cost 79c inc VAT outside of Europe
Roaming with mobile broadband
Can I use my modem abroad?
Yes, you can use your broadband modem when you travel, on any networks that support 4G, HSDPA, 3G or GPRS.
Make sure you check the rates before you go.
Can mobile broadband users receive spend cap notifications?
4G roaming
Can I receive 4G when roaming?
Yes. If you have a 4G eligible plan you will be eligible to receive 4G coverage where offered in the country you are visiting.
Remember, you will also need to have a 4G capable handset to avail of the 4G coverage.
Does it cost extra to roam on 4G?
No. 4G roaming is available to RED Roaming customers on 4G eligible domestic plans where locally available at no extra cost.
Visit our RED Roaming page.
Alternative roaming provider
What is Alternative Roaming Provider?
Following the introduction of EU Roaming Regulation from 1st July 2014 Vodafone customers will have the choice to opt for their roaming services from an Alternative Roaming Provider while keeping their SIM card and mobile number.
“Alternative Roaming Provider” means another operator providing Roaming services while you are travelling abroad in an EU/EEA country. Alternative Roaming Providers could be mobile network operators in both home and visited countries, mobile virtual network operators and resellers of mobile communication services.
Who will be an Alternative Roaming Provider?
Alternative Roaming Providers could be mobile network operators in both home and visited countries, mobile virtual network operators and resellers of mobile communication.
Customers who go roaming will have the choice to opt for Voice, SMS & Data services, or data/internet access only services, while roaming in Europe.
Are there different types of Alternative Roaming Providers?
A “Single IMSI” Alternative Roaming Provider means the customer has the choice of choosing another operator to provide them with roaming voice, text & data services while roaming in the EU/EEA country, while keeping their SIM & mobile number.
A “Local Break-out” Alternative Roaming Provider means the customer having the choice of choosing another operator to provide them with roaming data services while roaming in the EU/EEA country, while keeping their SIM & mobile number.
Therefore Roaming charging for Voice, SMS & Data services will be by the Single IMSI Alternative Roaming Provider or data/internet access charging will be by the Local BreakOut Alternative Roaming Provider and not by Vodafone Ireland.
How can I avail of a Single IMSI Alternative Roaming Provider?
Will Vodafone be a LBO Alternative Roaming Provider?
Who is eligible to get LBO Alternative Roaming Provider?
How do I get Data with a LBO Alternative Roaming Provider?
A universal APN (EUInternet) will be configured and you will need to use this APN when using a Local BreakOut Provider for their Roaming data services within the EU/EEA countries.
To use the services of a Local BreakOut Alternative Roaming Provider you will need to configure your device to use the EUInternet APN when accessing data services provided by the Local BreakOut operator in EU/EEA countries. Alternatively the Local BreakOut Alternative Roaming Provider may configure your device for you.
How much is LBO Alternative Roaming Provider?
Will Vodafone still be sending me data roaming notifications?
For those Customers who are active with a Local BreakOut Alternative Roaming Provider, Vodafone Ireland will not be performing DRN on Data usage.
Vodafone Ireland will continue to implement DRN obligations for data roaming when customers are roaming outside of the EU/EEA regulated zone.
I am being charged for data while I am using the services of a LBO Alternative Roaming Provider?
Are there any calls that will still invoke a Vodafone Ireland roaming charge in a EU\EEA country?
What countries can I avail of a LBO Alternative Roaming Provider?
Customers can avail of Local BreakOut Alternative Roaming Provider data services with any network in the EU/EEA countries where Vodafone Ireland has a data service agreement. Vodafone Ireland customers roaming with an Local BreakOut will not be able to use the EU Internet APN if they move out of the Local BreakOut regulated zone.
Here are the countries:
Austria | Greece | Netherlands |
Belgium | Guadeloupe & St Martin | Norway |
Bulgaria | Hungary | Poland |
Croatia | Iceland | Portugal |
Cyprus | Italy | Reunion |
Czech Republic | Latvia | Romania |
Denmark | Lithuania | San Marino |
Estonia | Liechtenstein | Slovakia |
Finland | Luxemburg | Slovenia |
French Guyana | Malta | Spain |
France | Martinique | Sweden |
Germany | Monaco | United Kingdom |
How many LBO agreements can I have?
How can I get data when I return home after using LBO?
If you have used the data services of a Local BreakOut Alternative Roaming Provider while abroad, and have just returned home you must configure your device to use your standard domestic APN. This is required so that access to domestic data service is enabled and correct charging is restored in order to avoid potentially higher data charges.
- The first time you try to gain internet access you will be directed to an information page with guidelines on selecting your domestic APN.
- You will be prompted to select your device type.
- Under Settings, set up your device for internet access.
- Find APN settings
- Key in APN, ‘Live .vodafone.com’ for standard devices, or ‘hs.vodafone.ie’ for mobile broadband devices.
What happens when a I move out of a EU\EEA country?
I can't get access to data service though my Alternative Roaming Provider
- You may need to change your network settings to use Local BreakOut data services. Please check with your Local BreakOut Alternative Roaming provider
- Vodafone Ireland may not have a roaming agreement with the operator providing services for your Local BreakOut provider. Please check with your Local BreakOut provider for the country you are roaming in
- If you are a prepaid customer we may not have a Camel agreement with the operator providing services for your Local BreakOut provider. Please check with your Local BreakOut provider for the country you are roaming in
- If you are part of a Business Account your Company contact may have blocked your mobile for Local BreakOut access
- You may be out of coverage with your Local BreakOut provider or moved to a different country. Unless your specific Local BreakOut provider is also in that country, and you are on the correct network to support the Local BreakOut provider, you will need to change your APN settings back to the domestic setting APN in order to get internet access