RED Roaming offers customers our best value offer when roaming outside Europe. For one daily fee you get calls and texts back to Ireland and to numbers within the country you’re visiting plus a daily allowance of data.  It is available on Vodafone and preferred partner networks. No need to manually select a network, we will automatically select it for you.

RED Roaming is now available in 70 countries, full list can be seen here.

In addition, bill pay customers who have domestic international minutes can also use these when abroad with RED Roaming.

**Please note that RED Roaming is not available in any country covered by the EU Regulations**

To opt out of RED Roaming, text STOP RED to 50020. You can opt back in at any time, to do this text  ‘Red’ to 50020. If you're a pay as you go customer, you'll need to have sufficient credit to use RED Roaming. RED Roaming, our best value daily roaming plan, is available on Vodafone and preferred partner networks. Terms and conditions apply. 

RED Roaming on Vodafone Unlimited offers customers our best value roaming and from just €3.99 per day you can get unlimited calls and texts home and within the country you are visiting plus 500MB data. It is available on Vodafone and preferred partner networks. No need to manually select a network, we will automatically select it for you.

In addition, customers who have domestic international minutes included in their plan can also use these when abroad with RED Roaming.

Vodafone Unlimited customers are automatically opted in to RED Roaming.

RED Roaming is now available in 70 countries, full list can be seen here.

**Please note that RED Roaming is not available in any country covered by the EU Regulations**

The speed that you will experience will depend on your connection and your plan, for more information on mobile speeds see here.

RED Roaming on RED Complete plans allows you to use your plans data, calls and texts as you would at home for €2.99 or €4.99 a day depending where you go.

In addition, customers who have domestic international minutes included in their plan can also use these when abroad with RED Roaming.

RED Complete customers are automatically opted in to RED Roaming.

RED Roaming is now available in 70 countries, full list can be seen here.

**Please note that RED Roaming is not available in any country covered by the EU Regulations**

RED Roaming on RED Connect plans gives you unlimited calls and texts home and within the country you are visiting plus use your plans home allowance of data for €2.99 or €4.99 a day depending where you go.

RED Connect customers are automatically opted in to RED Roaming.

RED Roaming is now available in 70 countries, full list can be seen here.

**Please note that RED Roaming is not available in any country covered by the EU Regulations**

RED Roaming on older plans gives you unlimited calls and texts home and within the country you are visiting plus 200MB per day for €2.99 or €4.99 a day depending where you go.

Customers on older plans are not automatically opted in to RED Roaming. To opt in Text ‘Red’ to 50020.

RED Roaming is now available in 70 countries, full list can be seen here.

**Please note that RED Roaming is not available in any country covered by the EU Regulations**

Our Vodafone Unlimited Take Your Home Plan Abroad is designed to be used for normal roaming usage. If your usage or presence shows more than 50% of your usage or presence occurring while roaming over a 4 month period you will be notified of this excessive usage. If you continue to use the roaming service excessively we will apply the following surcharges:

€0.032 per minute for a call

€0.01 per SMS

€2.50 per GB

Full terms & conditions: click here for details.

You can: 

Opt in by text  -  Freetext RED to 50020

Opt out by text  -  STOP RED to 50020

No. There is no need to opt out of RED Roaming when you return to Ireland from you trip abroad. The RED Roaming daily fee only applies on days you use phone when abroad in a RED Roaming country and will not cause any charges when you are in Ireland. Stay opted in to RED Roaming to ensure you get our best value daily rates the next time you travel.

Visit our RED Roaming page.

When you text RED to 50020 you will receive a confirmation reply within a few minutes.

Once you receive this, RED Roaming pricing will be in effect on your account but it may take up to 24 hours until our systems update so that you to receive the correct RED Roaming pricing information in our automated welcome SMS messages when you enter a RED Roaming country.

Visit our RED Roaming page.

The daily fee will be applied on the first roaming usage of the day. Applicable usages are: making or receiving a call, sending a text or using data.

Please remember that some applications on your smartphone can use data in the background without your knowledge. We recommend setting your email and apps not to sync or use data while roaming.

The following calls abroad will not trigger the daily access charge.

• Calls to Emergency Numbers - 999/112
• Calls to Freephone roaming number - +353 1 203 8232 (when made from your Vodafone Ireland mobile)
• Receiving texts while roaming in applicable countries.
• Calls to 171 or diverted calls to voicemail.

Visit our RED Roaming page.

You can opt out of RED Roaming at any time should you wish, although we recommend staying opted in to ensure you get the best value daily roaming rates when you travel. You can opt out in a number of ways:

• By texting - STOP RED to 50020.
  
• Through My Vodafone

For more information visit our RED Roaming page

Pay As You Go customers are required to have a minimum of the applicable RED Roaming daily fee for the country in which they are roaming in their account balance at the time of the first chargeable event each day in order to avail of RED Roaming.  If you do not have sufficient credit for to cover the RED Roaming rate in your balance that day, usage will be charged at the applicable Vodafone World, or next applicable roaming proposition rate if you are opted into another roaming plan.

You will then be opted back in to RED Roaming if you top up again within 7 days.  If you do not top up again within 7 days then you will remain opted out of RED Roaming and will be charged the Vodafone World or next applicable roaming proposition rate if you are opted into another roaming plan. In order to avail of Red Roaming pricing again, you will need to opt in again by texting RED to 50020.

Have a look below for a list of Vodafones preferred partner networks in RED Roaming countries.

• Countries – Click here to find out if Roaming is available in the country you are travelling to
  
• Know the costs –  Check your Roaming plan on My Vodafone
• Will my mobile work abroad - Your mobile will work abroad, but please note the following

For successful roaming in Japan, you must have at minimum a 3G device.

For successful roaming in the Caribbean and the USA, you must have a quad-band compatible device.  (Most smartphones are quad-band)

Only the iPhone 6s and iPhone 6s+ supports the China Mobile 4G LTE network.

Please note that Customers may experience some difficulties when roaming, if they are using a 2G handset. This is because many mobile operators, worldwide, are in the process of retiring their 2G network. As the Vodafone Ireland 2G network is in operation,  2G handsets will work when used in Ireland, but they may experience difficulties when roaming, depending upon the country and roaming partner. For example, AT&T have closed their 2G network on the 31/12/16

Can I use my phone at sea and in flight?

While we cannot guarantee coverage when you're travelling at sea, customers may be able to pick up some maritime service providers. Some airlines now allow passengers to use their mobiles during flights.

When available

• Making and receiving a call will cost €2.99 per minute
  
• Sending a text costs 70c and receiving a text is free
• Mobile internet and mobile broadband costs €6.15 per MB
  
• All pricing is quoted including VAT

• Quick Top Up - Customers can top up using Quick top up service.
• Or online at My Vodafone or on your personal banking website, if your bank offers this option.
  
• My Vodafone App – by using a previously purchased voucher before leaving, or by using your registered card details.
  
• Automatically scheduled Top Up – this can be set up online through My Vodafone, and will work at home or abroad.
  
• SMS Top Up – Customers can request a top up by texting "TOPUP" followed by the top up amount and last 4 digits of your registered payment card to 50277. You  will need to register your credit card. Register your card online now.  
  
• By Phone – Customers can call us for free on +353 1203 8232 (free for Vodafone Mobiles only) to top up, or by using 1741 as at home
  
• Check balance - Customers can check their balance by sending ‘Bal’ to 50233
  
• If the Customer does not have a debit / credit card, it is possible to purchase a voucher before leaving, or ask a friend to purchase a voucher in Ireland and to send you the top-up code. Also your friend can call 1741 and top up your number.
  

Listening to your voicemail

In most countries, you can dial 171 to hear your Voicemail, just as you would at home. In some countries, you’ll need to dial into your mailbox. To do that, just follow these steps:

1. Key in your international mailbox number by dialling a 5 after the 87 prefix (e.g. 00 353 87 5 123 4567).
2. When you hear your greeting, press # to interrupt it.
3. Key in your password (which is 0000, unless you have personalised it).
4. Press # and then 1 to listen to your messages.

How much does voicemail cost when roaming?

With Vodafone RED Roaming, calls to voicemail cost 79c inc VAT outside of Europe

Yes, you can use your broadband modem when you travel, on any networks that support 4G, HSDPA, 3G or GPRS.

Make sure you check the rates before you go.

Yes. If you have a 4G eligible plan you will be eligible to receive 4G coverage where offered in the country you are visiting.

Remember, you will also need to have a 4G capable handset to avail of the 4G coverage.

No. 4G roaming is available to RED Roaming customers on 4G eligible domestic plans where locally available at no extra cost.

Visit our RED Roaming page.

Following the introduction of EU Roaming Regulation from 1st July 2014 Vodafone customers will have the choice to opt for their roaming services from an Alternative Roaming Provider while keeping their SIM card and mobile number.

“Alternative Roaming Provider” means another operator providing Roaming services while you are travelling abroad in an EU/EEA country. Alternative Roaming Providers could be mobile network operators in both home and visited countries, mobile virtual network operators and resellers of mobile communication services.

Alternative Roaming Providers could be mobile network operators in both home and visited countries, mobile virtual network operators and resellers of mobile communication.

Customers who go roaming will have the choice to opt for Voice, SMS & Data services, or data/internet access only services, while roaming in Europe.

A “Single IMSI” Alternative Roaming Provider means the customer has the choice of choosing another operator to provide them with roaming voice, text & data services while roaming in the EU/EEA country, while keeping their SIM & mobile number.

A “Local Break-out” Alternative Roaming Provider means the customer having the choice of choosing another operator to provide them with roaming data services while roaming in the EU/EEA country, while keeping their SIM & mobile number.

Therefore Roaming charging for Voice, SMS & Data services will be by the Single IMSI Alternative Roaming Provider or data/internet access charging will be by the Local BreakOut Alternative Roaming Provider and not by Vodafone Ireland.

A universal APN (EUInternet) will be configured and you will need to use this APN when using a Local BreakOut Provider for their Roaming data services within the EU/EEA countries.

To use the services of a Local BreakOut Alternative Roaming Provider you will need to configure your device to use the EUInternet APN when accessing data services provided by the Local BreakOut operator in EU/EEA countries. Alternatively the Local BreakOut Alternative Roaming Provider may configure your device for you.

For those Customers who are active with a Local BreakOut Alternative Roaming Provider, Vodafone Ireland will not be performing DRN on Data usage.

Vodafone Ireland will continue to implement DRN obligations for data roaming when customers are roaming outside of the EU/EEA regulated zone.

Customers can avail of Local BreakOut Alternative Roaming Provider data services with any network in the EU/EEA countries where Vodafone Ireland has a data service agreement. Vodafone Ireland customers roaming with an Local BreakOut will not be able to use the EU Internet APN if they move out of the Local BreakOut regulated zone.

Here are the countries:

If you have used the data services of a Local BreakOut Alternative Roaming Provider while abroad, and have just returned home you must configure your device to use your standard domestic APN.  This is required so that access to domestic data service is enabled and correct charging is restored in order to avoid potentially higher data charges.

1. The first time you try to gain internet access you will be directed to an information page with guidelines on selecting your domestic APN.
2. You will be prompted to select your device type.
3. Under Settings, set up your device for internet access.
4. Find APN settings
5. Key in APN, ‘Live .vodafone.com’ for standard devices, or  ‘hs.vodafone.ie’ for mobile broadband devices.

• You may need to change your network settings to use Local BreakOut data services. Please check with your Local BreakOut Alternative Roaming provider
• Vodafone Ireland may not have a roaming agreement with the operator providing services for your Local BreakOut provider. Please check with your Local BreakOut provider for the country you are roaming in
• If you are a prepaid customer we may not have a Camel agreement with the operator providing services for your Local BreakOut provider. Please check with your Local BreakOut provider for the country you are roaming in
• If you are part of a Business Account your Company contact may have blocked your mobile for Local BreakOut access
• You may be out of coverage with your Local BreakOut provider or moved to a different country. Unless your specific Local BreakOut provider is also in that country, and you are on the correct network to support the Local BreakOut provider, you will need to change your APN settings back to the domestic setting APN in order to get internet access